Below are the main and optional Terms of Service agreements. Please click on the links to view them.
These Main Terms of Service, in conjunction with the Subscription Services Agreement cover the Customer’s usage of the NetSuite Service and OpenAir Service.
Download (Updated March, 2017)
This Data Processing Agreement covers the NetSuite services set forth in Customer’s Estimate/Order Form if Customer’s Estimate/Order Form references this Data Processing Agreement available at www.netsuite.com/termsofservice, unless otherwise specified in this Data Processing Agreement or the Estimate/Order Form or the Subscription Services Agreement or License Agreement that governs Customer’s Estimate/Order Form.
Download (Updated April, 2017)
This Online Professional Services Agreement governs certain professional services and training provided by Oracle to Customer.
Download (Updated January, 2017)
This Trial Account Agreement governs the temporary access to a limited trial, test, training or other demo account of the NetSuite Service that may be provided to a Customer or a partner program member for such party’s non-production use, the duration and scope of which may be further defined in an Estimate / Order Form.
Download (Updated January, 2017)
These Third Party Terms govern use of the Third Party Application(s) and applications recently acquired by Oracle that are procured by Customer from Oracle pursuant to an Oracle Estimate/Order Form.
Download (Updated January, 2017)
This NetSuite POS Module Addendum, in conjunction with the Subscription Services Agreement covers the Customer’s use of the NetSuite POS Module.
Download (Updated January, 2017)
This additional disclosure statement from PCI SCC pertains to PA-DSS certification of the NetSuite POS Module.
Download (Posted February, 2014)
This NetSuite SCIS Module Addendum, in conjunction with the Subscription Services Agreement, covers the Customer’s use of the NetSuite SuiteCommerce In-Store Module.
Download (Updated August, 2017)
These Tribe Terms govern the usage of the Oracle’s TribeHR Service procured by Customer from Oracle pursuant to an Estimate/Order Form.
Download (Updated March, 2017)
If these Proposal Non-Disclosure Terms are referenced in a proposal response or proposal information provided to you, then these terms govern your access and use of all or any part of such information.
Download (Updated January, 2017)
This is the current End User License Agreement (EULA), which covers the use of the listed Oracle mobile applications. A different version of this EULA may accompany your download and can be viewed within your application.
For Android Download (Updated May, 2017)
For iPhone Download (Updated January, 2017)
This End User License Agreement specifically covers the use of the ODBC, JDBC and ADO.NET drivers, which are provided for use with the SuiteAnalytics Connect module. SuiteAnalytics Connect is procured by Customer from Oracle pursuant to an Oracle Estimate/Order Form.
Download (Updated January, 2017)
This End User License Agreement covers the optional printer driver software that can be used with the NetSuite WMS module.
Download (Updated January, 2017)
This Terms of Services specifically covers the campaign marketing feature which is available in some of our online business applications.
Download (Updated January, 2017)
This Terms of Service specifically covers the ACH processing, direct deposit, and electronic fund transfer features which are available in some of our online business applications.
Download (Updated January, 2017)
Effective August 9, 2017, all new orders which include Customer Success Services will reference the following description:
Download (Updated August 2017)
Commerce Success Services ordered prior to August 9, 2017, will reference the following archived description:
Download (Updated January, 2017)
This Terms of Service specifically covers several technologies used to customize, automate, import, export, or integrate data or functionality into or with the Service. SuiteCloud Technologies include, but are not limited to, SuiteBuilder, SuiteFlow, SuiteScript, SuiteScript Debugger, SuiteTalk, SuiteBundler, SuiteCloud Development Framework, SuiteGL and SuiteSignOn which are available in some of our online business applications.
Download (Updated January, 2017)
The following SuiteSolution terms include an overview of the functionality of each SuiteSolution, along with the Term of Service associated with each SuiteSolution.
SuiteSolutions – Administration Controls Tool Kit (ACT) TOS (Updated January, 2017)
SuiteSolutions – Advanced Approvals (Updated January, 2017)
SuiteSolutions – AR Deduction Chargeback Management (Updated February, 2017)
SuiteSolutions – Auto-Assign UPC Code (Updated July, 2017)
SuiteSolutions – Auto Charge Credit Card (Updated January, 2017)
SuiteSolutions – Collection Notes (Updated January, 2017)
SuiteSolutions – Consolidated Invoicing TOS (Updated January, 2017)
SuiteSolutions – Credit Card Re-Authorization (Updated January, 2017)
SuiteSolutions – CSV-Integrator (Updated January, 2017)
SuiteSolutions – Dashboard for Manufacturing TOS (Updated February, 2017)
SuiteSolutions – Dashboard for Software Vertical (Updated February, 2017)
SuiteSolutions – Dashboard Tiles (Updated January, 2017)
SuiteSolutions – Dashboard for Wholesale Distribution TOS (Updated February, 2017)
SuiteSolutions – Effective Date Pricing (Updated April, 2017)
SuiteSolutions – Enhanced Validations and Defaulting TOS (Updated April, 2017)
SuiteSolutions – IT VAR Edition for Services (Updated July, 2017)
SuiteSolutions – Lot Tracebility TOS (Updated January, 2017)
SuiteSolutions – Navigation Portlets (Updated January, 2017)
SuiteSolutions – NFP Base Edition (Updated February, 2017)
SuiteSolutions – NFP Mid-Market Edition (Updated February, 2017)
SuiteSolutions – OpenAir Risk Tags (Updated July, 2017)
SuiteSolutions – Pay When Paid (Updated January, 2017)
SuiteSolutions – PDF Generator TOS (Updated January, 2017)
SuiteSolutions – Periodic Inventory (Updated February, 2017)
SuiteSolutions – Project From Opportunity (Updated July, 2017)
SuiteSolutions – QVX File Generation (Updated July, 2017)
SuiteSolutions – Rebate Management (Updated January, 2017)
SuiteSolutions – Return Authorization from Case (Updated July, 2017)
SuiteSolutions – Sales Returns TOS (Updated April, 2017)
SuiteSolutions – Shared Vendor Bills (Updated January, 2017)
SuiteSolutions – Script Queue Manager (Updated January, 2017)
SuiteSolutions - SuiteAdapter (Updated February, 2017)
SuiteSolutions – Vendor Prepayments TOS (Updated January, 2017)