Child Care Advocate Program

The Child Care Advocate Program (CCAP) promotes the delivery of quality child care in California. In 1984, the State Legislature created CCAP to provide a link between child care licensing and the community.

The CCAP tailors its activities to fit the needs of the local community. A Child Care Advocate provides information to parents, child care providers, employers, educators, and community groups.

The Child Care Advocate participates in many community activities and special projects in order to:

  • Disseminate information on the State's licensing role.
  • Provide information to the public and parents on child care licensing.
  • Act as a liaison to child care resource and referral agencies.
  • Serve as liaison to businesses, education groups, child care provider organizations, Resource and Referral Agencies, and other child care programs.
  • Assist county government and community agencies in capacity building and quality improvement efforts to ensure the availability of quality child care.
  • Assist in the coordination of complaints and concerns on behalf of children in child care.

The CCAP is administered from within the Community Care Licensing Division’s Advocacy and Technical Support Unit in the Technical Assistance and Advocacy Bureau.

You may contact the Child Care Advocate Program directly:

Phone number: (916) 654-1541
Email address: childcareadvocatesprogram@dss.ca.gov
Advocate Territories and Contact information

Child Care Advocate Resources:

Contact Us

Coronavirus General Question Inbox: CCLCOVID-19INFO@dss.ca.gov

Community Care Licensing Division
Child Care Licensing Program

744 P Street, MS T9-15-48
Sacramento, CA 95814
Phone: (916) 651-6040

Child Care Advocates - (916) 654-1541
ChildCareAdvocatesProgram@dss.ca.gov


PDF of Child Care Licensing Regional Offices

CCLD Complaint Hotline

If you see something, let us know!

To file a complaint regarding a state licensed community care facility or child care facility visit our Complaint Hotline Page for contact information and more.

 

CCLD Services and Notifications