- published: 16 Sep 2016
- views: 9135
Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.
In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
It is common in industries that have recently entered the telecommunications industry to refer to an automated attendant as an IVR. The terms, however, are distinct and mean different things to traditional telecommunications professionals—the purpose of an IVR is to take input, process it, and return a result, whereas the job of an Automated Attendant is to route calls. Emerging telephony and VoIP professionals often use the term IVR as a catch-all to signify any kind of telephony menu, even a basic automated attendant. The term voice response unit (VRU), is sometimes used as well.
First single of IVR's new EP "To Heaven And Back" Official Website - http://www.ivrproject.com/ Facebook Page - https://www.facebook.com/IVRProject Ivan Valkov Rusev - Vocals, Bass, Vasil Valchev - Guitar Diana Komitova - Vocals Ivan Yurkov - Keyboards Dez Marinkov - Drums Shot and edited by Georgi Kovachev Drone footage by Ivan Shishkov Directed by Georgi Kovachev Recorded and mixed in Plovdiv, Bulgaria by Vasil Valchev, F.1 SOUND RECORDS STUDIO Mastered by Colin Davis, Imperial Mastering, CA, USA Produced by I.V.R. Order I.V.R.'s debut album "Soul Confession" here - http://www.ivrproject.com/shop Copyright © 2016 by I.V.R. / Copyright Number - 5698745236 All rights reserved. This album or any portion thereof may not be reproduced or used in any manner whatsoever without the expr...
This is an animation which explaining how simple an Interactive Voice Response system works. If you would like to know more then please visit our website www.creative-telecoms.co.uk or call us on 0844 249 2864.
Vocalcom 's All-in-One Solution for Contact Centers and IVR are the same platform, and they play very nicely together. A full-service IVR solution that enables you to create an optimal end-to-end customer experience that minimizes dropped calls and maximizes revenue. - Enhances your customer experience whilst simultaneously driving cost out of the contact center. - With Vocalcom Studio It's a snap to make updates to your IVR. Automatic Call back included. - Easily connect customer data with your call center by using our out-of-the-box CRM integrations. - Vocalcom IVR supports Automated Speech Recognition and Text-to-Speech in multiple languages. If a customer can't wait in queue any longer, our automatic call back asks for their phone number, and our ACD automatically calls them back. W...
How it works and some benefits and drawbacks when used in a call center.
This is part 7 in the FreePBX 101 series. In this video, we discuss IVR's and system recordings. Please see the FreePBX 101 playlist for the entire series! FreePBX 101 - Part 1: https://www.youtube.com/watch?v=LsfqSnGZ3dI FreePBX 101 - Part 2: https://www.youtube.com/watch?v=xBny4hKCM3A FreePBX 101 - Part 3: https://www.youtube.com/watch?v=WgWovGKz5v4 FreePBX 101 - Part 4: https://youtu.be/uNlygMYvNlk FreePBX 101 - Part 5: https://youtu.be/aFrMecTpoyk FreePBX 101 - Part 6: https://youtu.be/EH5XrhtUiSo Visit http://CrosstalkSolutions.com for FreePBX support, installation, and consulting. Legal mumbo jumbo: FreePBX® is a Registered Trademark of Sangoma Technologies.
IVRs are those annoying automated pieces of shit we curse at when we call customer support. Here you will learn how to set one up that other people will likely curse at. For information on having us set up your phone system, check out our website: this is something we can do for you! http://www.rossmanngroup.com/business-phone-system-solutions/
You can signup for RingRoost account at: https://www.ringroost.com/ Here is how you can set up a interactive voice response prompt on your phone in just a few minutes.
[Hook 4X: samples scratched by DJ Premier]
"Uprising surprising"
"Knowledge wisdom understanding"
[Afu-Ra]
Smooth like Johnny Cochran, I keep it movin through Brooklyn
Base against the hymn, brings the sweat to the skin
Reminisce of the days as a shorty
Had no stress, no bills, was comin for me
I lived it up, yeah, money ain't a thing
Never thought twice on what my future bring
Role models, naw I thought nothing of it
Eyes fixed on skies and planes fly high above it
Summer's comin, September's middle school
Mom Dukes mad strict, she'll never raise a fool
I'm comin up, clean the dirty from the ghetto
So we can plant some seeds and watch them grow
[Chorus]
Right, knowledge wisdom understanding rules, right
Everybody got to pay the dues, right
Knowledge, wisdom understanding rules
Everybody got to pay the dues
[Afu-Ra]
Tripped up by bad luck, 16 years and buck
I realized the world might end, not givin up
Stickin up, runnin up, comin up
Turn it up, I see signs of blowin up
Study life in every facet of my trainin
We need masters in biology, zoology
To overtake, Illuminati trick-nology
Transform, reciprocate your mental state
Now make a date to overtake your objective
Show that through light, that everything is connected
But not in categories, that's the Devil's story
Symbols of cannibalism, ruin your vision
The thoughts formulate in your mind with no precision
So reenact, a rebirth, now you're the Phoenix
When shorties see it, now that's the time they believe it
Achieve it, your goals in life, don't be a casualty
Infinite and intricate, monument
"Knowledge wisdom understanding"
[Chorus]
[Afu-Ra]
Right, knowledge wisdom understanding, rules
"Uprising, surprising"
[Afu-Ra]
I know the next millennium seems like it's cursed
That's why I have to rehearse
Tune my physical, mental spits the lyrical
It's so essential, transcends thoughts I'm into
As we continue, touch rhyme styles I'm into
All grown up, Junior High to 25
A made man, tight connection with my brothers
Bridgin gaps, dodgin traps with my raps
Signs you're followin, shed more light
Then a halogen, take a step back, now who you followin?
[Chorus 2X]