Employers are looking to hire supervisors that can effectively lead others in order to ensure the quality, production, and sale of their products. Be prepared to showcase your leadership and people management skills in planning projects, mentoring team members, and providing support. You may be asked to answer situational questions such as how you would take accountability for your subordinate's actions or help motivate a discouraged team member.
| Tell us about a situation where you had to deal with a difficult employee. Approached the situation with caution, sat the individual down and talked out what issues were driving the root cause. |
| Do you enjoy working with people and are you able to handle people in a problematic situation? |
| If a customer had a complaint about an employees conduct how would you handle the situation? |
| Describe a time you had to deal with a unproductive emplyee |
| How would you handle a problem employee who will not/can not pull their weight? |
| How to deal with staff out of control |
| Tell me about a time when you had to make a decision without all the information you needed to make the decision. What was the decision and what was the outcome. |
| Explain a time when you did not agree with your director about a policy? |
| What would you do if the technician performing the vehicle repairs was having difficulties with diagnosis? |
| Have you ever fired anyone |
