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    Wells Fargo Supervisor Reviews

    Updated March 29, 2017
    45 reviews

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    Supervisor
    3.3
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    Wells Fargo CEO Timothy J. Sloan
    Timothy J. Sloan
    1 Rating

    Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "Great Company"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Processing Supervisor in Atlanta, GA
      Former Employee - Processing Supervisor in Atlanta, GA
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Wells Fargo full-time (More than 3 years)

      Pros

      Excellent benefits, lots of options and lowest cost; 401k 100% matching

      Cons

      As with most large organizations your work life greatly depends on the local management in place and it is very difficult to get information outside your location or to give feedback to the company heads. Pay tends to be lower but when factoring in benefits overall comp remains competitive. Expect to be expected to work as long as it takes when your workgroup is busy overtime will be required.

      Advice to Management

      Require more engagement with lower level employees, have more consistency in practices across the country and get highest ranking execs to interact with lowest level somehow to know what is the local cultures.

    2. "Overall Experience"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service and Sales Supervisor in Concord, CA
      Former Employee - Customer Service and Sales Supervisor in Concord, CA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Wells Fargo full-time (More than 5 years)

      Pros

      Opportunies for growth, you can move up and around quickly. Diverse, paid holidays, Pre filled PTO banks, Incentive compensation, Tuition reimbursement, Kincare, FMLA, and LOA

      Cons

      Management is messy, micromanaging, unprofessional, and two-faced. Politics are huge here. They love brown-nosers. I've worked in various lines of business and the management has the same culture. Must be displayed from higher ups since so many are modeling this behavior. At the end of the day, your just a number. So don't make it too much priority, it's just a job.

      Advice to Management

      Don't let your title go to your head. Be genuine, be positive. Value your dedicated team members if you want them to give there best performance.

    3. "Customer Service Supervisor"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Supervisor in Milwaukee, WI
      Current Employee - Customer Service Supervisor in Milwaukee, WI
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Wells Fargo (More than 8 years)

      Pros

      Great people, customer always came first. Caring leadership

      Cons

      customer service can be a difficult job but company provided good training and support

    4. "Dedicated but Disappointed"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Quality Assurance Supervisor in Charlotte, NC
      Former Employee - Quality Assurance Supervisor in Charlotte, NC
      Doesn't Recommend
      Neutral Outlook

      I worked at Wells Fargo full-time (More than 10 years)

      Pros

      Good Benefits, Health, Life Ins., 401K, PTO, STD, etc. Good environment and has great Accommodations Management. Coast to Coast branches.

      Cons

      Too focused on sales and not enough focus on employees that really do all the work for Wells Fargo customers. I had a top performing team that beat all deadlines and goals and was treated terrible after 15 years of dedicated service.

      Advice to Management

      Pay more attention to the Supervisors and Team Leads and less attention to the Managers that take credit for work they never did.

    5. "I don't recommend working here. It's been awful."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Regional Supervisor in Saint Louis, MO
      Current Employee - Regional Supervisor in Saint Louis, MO
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Wells Fargo full-time (More than a year)

      Pros

      It pays the bills, better to have a job than no job, competitive initial salary, work with good people as colleagues

      Cons

      Upper management is clueless, pay increases are terrible, bonuses are based on company profitability not part of your pay, very inflexible schedule, little appreciation for your work

      Advice to Management

      Show appreciation, admit mistakes, be honest

    6. Helpful (1)

      "phone bank supervisor"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Phone Banker Supervisor in Charlotte, NC
      Former Employee - Phone Banker Supervisor in Charlotte, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Wells Fargo (More than 8 years)

      Pros

      great place to work, high pay, great benefits and opportunity to advance

      Cons

      micro management, not enough work life balance

    7. "This company gives to those who work hard..."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Phone Bank Supervisor in Saint Paul, MN
      Current Employee - Phone Bank Supervisor in Saint Paul, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Wells Fargo full-time (More than 3 years)

      Pros

      -Benefits (PTO, tuition reimbursement, & insurances)
      -Decent pay
      -"Culture of caring"- at least in the phone bank, I've seen so many occasions of this company working for it's employees who then work for the customers
      -Amazing job opportunities- if you work your butt off- you will be rewarded! (I have worked here for 3 years and have gotten 3 promotions and 6 raises within those jobs)
      -Flexibility when life happens (moved across the country for a job transfer within WF and had to come back within a week due to a family member getting ill- there was no problems in coming back to my old position. No questions asked.

      Cons

      Long hours when you start out- obviously as a salaried employee it can become taxing. But once you get a hang of things- you are right back to a 40 hour work week.

      Advice to Management

      N/A

    8. "Great company, horrible Roanoke Sales management"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Consumer Sales Supervisor in Roanoke, VA
      Former Employee - Consumer Sales Supervisor in Roanoke, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Wells Fargo full-time (More than 5 years)

      Pros

      Great benefits. Promotes from within.

      Cons

      Management in Roanoke Sales is biased and favored.

      Advice to Management

      Manager needs to be replaced with someone unbiased and truly with the COMPANY in mind, not a particular supervisor.

    9. "One of the best places to work for"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Supervisor in San Francisco, CA
      Former Employee - Supervisor in San Francisco, CA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Wells Fargo (More than a year)

      Pros

      Great company to work for. You have room to grow, great benefit and bonus.

      Cons

      Completing sales goal can be hard at times.

      Advice to Management

      Making team goal a little more easy to meet. Look out for the customer and value there business more. Keep having managers retrain every 1. This well help to keep manager always up to day.

    10. "The firm as a whole is great. The CSU department is dis functional at best, self-destructive at worse."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Regional Branch Supervisor II in Saint Louis, MO
      Current Employee - Regional Branch Supervisor II in Saint Louis, MO
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Wells Fargo full-time (More than 5 years)

      Pros

      As a firm, WF and WF Advisors offers reliable employment. Opportunity for advancement in the firm. Great benefits. Focused on client protection and doing the right thing. Good overall office environment.

      Cons

      ThE WFA PCG/CSU department is poorly managed. The department head feels that employees are expendable and ought to be managed that way.