'It's not anything goes': Broadband providers, insurance in ACCC's sights
Broadband speed and performance claims, misbehaving health insurance providers and consumer guarantees are in the watchdog's sights.
Consumer Affairs
They're coming after your frequent flyer points
Here's something else to worry about: the legion of cyber fraudsters and identity thieves are trying to steal your frequent flyer points – and they're succeeding.
What you can do to help push down petrol prices
Here's what the ACCC says you can do to help reduce petrol prices at a time when costs are going through the roof.
How 38,000 Australians ended up on a restaurant booking blacklist
Restaurants affiliated with the online booking site Dimmi have blacklisted 38,000 diners for failing to show up at a reservation in the past year.
How Matt turned a coffee meeting in Sydney into a Silicon Valley winner
Five years after graduating from medicine in Sydney, Matt Schiller is operating in Silicon Valley.
How funding from big pharma affects trial results
Drug trial studies that are sponsored by the pharmaceutical industry are more likely to favour a sponsor's product.
The 'luxury' Bondi Airbnb that really was too good to be true
It looked like the perfect Airbnb that was too good to be true. It was.
Medibank health insurance rebuild to take three years
The slide of the share of the private health insurance market held by Medibank Private is showing few signs of slowing, as the group battles high complaints volumes and rising costs.
Would you sell these to your families?
The corporate watchdog says the insurance industry is doing itself no favours by selling junk products that hurt the most vulnerable.
Bellamy's shareholders warned off supporting Cameron board spill
Bellamy's shareholders told not to back the push to grab board control of the troubled company
'I don't trade on innuendo': CEO dismisses Trump effect
Ansell might be willing to curry favour with the new US President Donald Trump's call to 'make America great again' by forcing more companies to create jobs in the US, but CSL has got a tin ear by comparison.
Medibank deducting wrong amounts from policyholders' accounts
Here's another problem for Medibank customers.
A2 profit surges on China demand for infant formula
Unlike some key local competitors, A2 Milk has boasted of "strong growth in demand" for its infant milk formula in China as it posted a surge in earnings.
The junk food industry's broken promises to families
The industry' voluntary codes were meant to reduce unhealthy food ads targeting children, but there's strong evidence they're not working.
Scientists raise alarms as caged egg debate heats up
Consumers are demanding more free range eggs, but the industry is doing everything it can to keep using battery cages by shaping the new batch of animal welfare laws.
Honeytrap: Labor ramps up call for action on sex harassment of female workers
Critics say the language, including the words "beat" and "struck", continues lingerie chain Honey Birdette's alleged practices of tolerating or encouraging dangerous and exploitative workplace practices.
David paid a $1300 fee for a qualification he couldn't get
An education organisation, which could owe hundreds of Australian consumers full or partial refunds in excess of $1 million, has had its registration as a provider of vocational education and training (VET) services cancelled.
What secret shoppers reveal about our pharmacies
One in three Australian pharmacists recommend alternative medicines that have little to no scientific evidence of working.
How lonely hearts scammers are upping their game
Just over 1000 people lost more than $25 million to romance scammers in 2016 alone.
'The whole shelf has disappeared': Tourists swoop on pharmacies
Independent pharmacies across Sydney claim they are struggling to stock their shelves with sought-after Blackmores products.
Valentine's Day roses 'with holes in the petals'
The flowers may be beautiful, affordable and perfect for your valentine, but consumer watchdogs are warning people to do their research and steer clear of dodgy websites.
Want to disappear from the internet? Here's how you can try
For those of us who spend a lot of time on the internet, there will be the occasional urge to simply disappear - delete your accounts, roll back your Google results and become invisible. Is it possible to completely disappear?
Sydney is running out of fans
Sydney stores are running out of fans ahead of a 38-degree heatwave this weekend.
Love levy: how much is an 'Insta-worthy' Valentine's view worth?
Would you spend extra for that perfect snap?
Why your credit score may have just dropped by 110 points
Veda has made changes to its scoring model but hasn't made a public announcement about it.
Holden in safety warning over counterfeit Commodore bonnets
Holden has identified dangerous faults in counterfeit Commodore bonnets that are being fitted to Australian cars and has warned consumers over non-genuine parts used by crash repairers.
'Spooky behaviour': The apps that are mining your data
An analysis of 283 Android VPN-based apps found more than 80 per cent of apps leak user data.
Health insurance price hikes 'unwarranted', say economists
Australians are paying record high premiums for private health insurance, and it's set to go even higher. Many economists think the price hikes cannot be justified.
How retailers watch the way you shop online and use it to sell you more
Are you more likely to buy something if the label says it has been discounted?
Electricity customers not shopping around for a better deal
Opening up the electricity market to competition may have been touted by government as opening the door to lower bills, but large numbers of households are disengaged, with only a relatively modest number of families chasing cheaper suppliers