CANCELLING E-TICKET RECORDS --------------------------- YOU CAN CANCEL AN UNUSED ELECTRONIC TICKET WITH THE TWX ENTRY. ONCE YOU HAVE DISPLAYED THE E-TICKET RECORD WITH THE TWD ENTRY, YOU CAN CANCEL IT. 1. TO DISPLAY THE E-TICKET RECORD, ENTER: TWD 2. TO CANCEL IT, ENTER: TWX YOU CAN CANCEL AN E-TICKET RECORD AS LONG AS THE CANCELLATION IS WITHIN THE CURRENT SALES PERIOD AND THE SALE IS NOT YET CONFIRMED OR HAS ALREADY BEEN CANCELLED. CANCELLING AN ET RECORD CAUSES THE SYSTEM TO SEND A VOID REQUEST TO THE AIRLINE. THE COUPON STATUS OF THE E-TICKET COUPONS IS UPDATED FROM O (OPEN FOR USE) OR A (AIRPORT CONTROL) TO V FOR VOIDED.THE RECORD IS ALSO AUTOMATICALLY CANCELED IN THE SALES REPORT. IN THE SALES REPORT THE TRANSACTION TYPE CODE OF THE ELECTRONIC DOCUMENT IS CHANGED FROM TKTT TO CANX. WHEN AN E-TICKET HAS BEEN SUCCESSFULLY VOIDED, THE FOLLOWING MESSAGE IS DISPLAYED: OK-ETKT UPDATED SALE IS CANCELLED IN REPORTING SYSTEM CERTAIN AIRLINES MAY ALSO RETURN A SETTLEMENT AUTHORIZATION CODE (SAC). IN THIS CASE, THE CODE IS DISPLAYED IN THE MESSAGE THAT FOLLOWS: OK-ETKT UPDATED SAC-0060590436275 SALE IS CANCELLED IN REPORTING SYSTEM

• published: 03 Aug 2012
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