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Video Guide for Self-Service tools (2.5 minutes) 

My Account / Profile

How do I create a Profile? 
How do I get to my Profile? How do I opt in or out to hear about MCSCPD courses and offerings?  
How do I claim my MOC?

Forgotten Username / Password

How do I reset my password?

Registration

How do I find a course?  Searching for a course
How do I register for a course? 
What is the general Cancellation Policy for Mayo Clinic School of Continuous Professional Development? 
How do I find my courses? Where are my CME courses?
Course Navigation (completing required content to Claim Credit and print the Record of Attendance)

Receipts

How do I print my receipt?  Where do I go to download a receipt?
How do I use a Coupon Code?

Transcript

How do I get to my Transcripts? 
How do I self-report credits obtained outside Mayo Clinic School of Continuous Professional Development?
Where do I go to see my Credits for past courses?
Where can I download a certificate? 

Look up Information

I want to receive information about upcoming courses, how do I do that? 
How do I find my NPI (National Provider Identifier)? 
How do I find my ABIM ID number? How do I claim ABIM credits?
How do I Contact an American Board of Medical Specialties (ABMS) Member Board?
What is pharmacology content and how is this documented? 

Video Guide for Self-Service Tools

How do I create a Profile?  Also, How do I Register for a Course?

The first step is to create a profile in this system.  This is very important for maintaining your accreditation and attendance records.  Be sure to choose the proper path below. Once your profile is created, you can search for courses either in the top search bar or look through Find a Course.  Registering is simple once you have your Profile is built and you are logged in.  The final step is going to your cart (either directly when you register or via the cart symbol in the top bar - to the far right of your name/your account).  You can then view all your Registered Courses in your account.  
Build a Profile for a Mayo Clinic Staff Member  
Build a Profile for a Non-Mayo Clinic Staff Member   
Build a Profile for an Exhibitor 

How do I Sign in or Log in? How do I get to my profile?How do I opt in to hear about Mayo Clinic School of Continuous Professional Development courses and other offerings?

Viewing is very simple once you have created it.  To Edit your profile, you need to go to your Account (top right of the screen) and then edit your profile. 

How do I claim MOC Credits?

Edit your profile to indicate your ABMS Boards for MOC credit 

How do I reset my password?

Follow these easy instructions to Reset your Password.  You will need access to your email to receive the reset instructions.  If you can not access the email that you set up your account with at this time, there are instructions how to directly contact our offices. 

How do I use a Coupon Code?

Follow these instructions to Use a Coupon Code.  You will need to be logged into your account and have a course placed into your cart to use a Coupon Code.

How do I print my receipt?  Where do I go to download a receipt?

Within your profile, you can find the receipt tab to view and print your receipts  

How do I find my courses?  Where are my CME courses?

Find a course to register for.  You can easily navigate to your course through your profile.  Once you get to your course, you can complete the course evaluation, claim credit, and print your certificates.  Follow these easy steps to navigate to your course. 
Completing your course (course evaluation, claiming credit, print the record of attendance).  

Where do I go to see my Credits for past courses?  Where can I download a certificate?  How do I get to my Transcripts?

Transcripts are located in your profile.  Finding your transcripts for previously registered and completed courses are all in one location within your Profile. 

How do I find my NPI? How do I find my ABIM number?

Go to the NPI Lookup website to find your NPI number.
Go to the ABIM website to find your ABIM number.

I want to receive information about upcoming courses, how do I do that?

You would just need to Opt In for marketing 

What is the Cancellation Policy for Mayo Clinic School of Continuous Professional Development?

Cancellation Policy.  Note: This is the general Cancellation Policy.  Each course may have their own policy.

How do I self-report credits?

Self-Reporting Credits is easy, follow these instructions to report credits not gained through MCSCPD to your transcript.  

How do I Contact an ABMS Member Board? And how do I claim ABIM credit?

The American Board of Medical Specialities has all of their member boards contact information.  Go to this site to find your board.
You must have ABIM designated on your profile in the credit eligibility field.  ABIM credit will only be reported quarterly to ABIM.

What is pharmacology content and how is this documented?

Pharmacology or Pharmacotherapeutic content can be offered during an educational activity without it being accredited.  Learners, particularly nurse practitioners and clinical nurse specialists may be required to attend a certain number of hours of pharmacology or pharmacotherapeutic content.  No formal certificate is issued for attending this content.  The learner needing proof of attendance should present items such as a printed copy or screen shot of course materials for submission to the licensing body requiring the documentation.  Some activities may opt to pre-identify content that the leaders of the activity feel contain pharmacology or pharmacotherapeutic content, however, the final determination can only be made by the licensing board or authoritative body that issued the requirement.