Forgot your username or password, or has your password expired?

• If you’re not a first-time user, recover your username or password by entering your email address here: https://www.gartner.com/account/recover

• If you are a first-time user, the password you received in your welcome letter expires after 72 business hours. To recover your password, email client.response@gartner.com and include your first name, last name, email, company name and phone number.

Creating a client account (new users)

• Register for a client account.

• If you were given a license key, expand the optional license key form field and enter the provided key. 

• If you don’t know if your organization is a Gartner client, or if your organization is a client and you cannot reach your Gartner Account Executive or Member Administrator, please contact us.

For any additional issues, contact Technical Support.