More Conversions

Chatters are more likely to purchase, have higher average order values, and are more likely to repeat-buy from sites that have live chat. BoldChat Pro targets prospects and effectively brings them into chat.

You're In Control

After a cut-and-paste installation, all aspects of the chat button and window are under your control as are the proactive business rules which will drive more chat volume.

Peace of Mind

BoldChat Pro is guaranteed under our 99.95% uptime policy and expert help is available to guide you from deployment to optimization.

Customizable
All aspects of the chat button and window can be made to fit your site’s aesthetic, including pre and post chat surveys.

Automated Proactive Chat

Increase customer interactions by targeting visitors and then inviting them to chat with you. Our own proprietary research with internet shoppers shows that the majority of visitors are appreciative of being invited and are 6X more likely to buy. Our sophisticated proactive engine lets you set up an unlimited number of rules and invitations to target prospects while built-in A/B testing makes optimization easier.

Co-Browsing

Internet shoppers say that an agent's ability to assist them directly is a key component of a successful chat. Our active co-browsing allows agents to highlight page areas, fill out forms, and navigate while chatting.

Optimization Reporting

Out-of-the-box templates plus a customizable reporting engine puts you in control of the data you need to turn live chat into a high-performance sales channel.