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Home > Bus > Paratransit Service

Paratransit Service

About the Service

A curb-to-curb transport service provided free of charge to persons with temporary or permanent physical disabilities. The service operates on the Twin Cities campus.

• Vans operate Monday through Friday year-round, except on University holidays
• The first daily ride starts at 7:30 a.m. and the last ride starts at 9:30 p.m.
• Rides may be scheduled up to two weeks in advance
• Rides may be scheduled from and to more than 200 locations on the Twin Cities campus

Add/Change/Cancel a Reservation Online -- NEW!

Use the online reservation system to:

• Add, change or cancel a reservation 24/7. Note: all same-day adds, changes and cancellations must be made by phone between 6:30 a.m. and 6:30 p.m. Monday through Friday.
• See a list of your pending and past reservations
• Copy a past reservation to create a new request
• Manage your contact phone number

Sign in with your U of M Internet ID to get started.

Add/Change/Cancel a Reservation by Phone

Call the Paratransit appointment line at 612-624-8338 between 6:30 a.m. and 6:30 p.m. Monday through Friday (closed on University holidays).

Metro Mobility Fare Tickets

Deeply discounted Metro Mobility fare tickets are available to University students, faculty and staff at the PTS main office. Contact 612-626-7275 for more information.