Field Marketing
Field Marketing whilst vitally important for many businesses and organizations to build on brand recognition and get closer to your customers. However, for many businesses it ends up being too costly and time consuming. There must be a quicker way to do this without the escalated costs.
Key IVR helps companies conduct field marketing with a high degree of subtlety, but still achieves the ultimate goal without costing the company too dearly in terms of time and expense.
Our IVR systems are integral for achieving this and aligning our goals with yours. By offering automated telephone systems we are able to obtain essential data on customer behaviours and patterns without them even noticing in many instances, and the data collected can then be reported on your information technology systems analyzed and interpreted and hence better marketing strategies can ensue.
Our IVR platform can be customised in real-time to collect and validate many types of data, including numerics, audio, dates and times. Our custom agents lists allow you to assign agents to campaigns to minimise mistakes. Real-time reporting allows you to feed back to your customer exactly how their data collection campaign is progressing.