Air France

Hi all, just wanted to relay my awful upgrade experience traveling back to IAD from CDG on Air France. Upon check-in for my return flight, I decided to pay for an upgrade to business class. $700+ later, my card was charged and life was good. The next morning, I get to CDG and decided to drop off my baggage in the Sky Priority line. All of a sudden, with less than two hours before my flight, while I was still in line to drop off my baggage, my seat was changed to Premium Economy on my electronic boarding pass. I thought it was an accident, and that I had time, so I went to speak to a woman at the check-in counter to see if she could correct the mistake.

She calls a few numbers, spoke to several people and then to two managers. Meanwhile, my seat was once again changed but this time to Economy on my electronic boarding pass.

I kept stressing to the agent and her managers how quickly my boarding time was approaching and they assured me it would be fine. One and a half hours later, and I am freaking out as I have not even made it through security yet. Finally, they said that unfortunately, there was a “mechanical failure” with my seat in business class so I had to be downgraded. I was very confused as I was downgraded twice but I said fine and at that point I just cared about making it to my gate.

I get through security and run to make it to the gate just 10 minutes before my departure and miraculously they still let me board. To say that I was stressed and sweating like a pig at a county fair was an understatement.

I walk past my “broken” business class seat and lo and behold! A young man is sitting in it just chilling. Meanwhile, I get escorted to the aisle in front of the bathroom at the back of the plane, sandwiched between two very large men. My carryon and backpack are on opposite ends of the plane because I was last to board.

I’m on this flight now and am still shocked as to what happened. I am just hoping that I get refunded for my “upgrade”.

Returning to Ottawa from France on very popular AF flight. Was full coming to France and basically full going home. A great addition to YOW.

Hi all, just wanted to relay my awful upgrade experience traveling back to IAD from CDG on Air France. Upon check-in for my return flight, I decided to pay for an upgrade to business class. $700+ later, my card was charged and life was good. The next morning, I get to CDG and decided to drop off my baggage in the Sky Priority line. All of a sudden, with less than two hours before my flight, while I was still in line to drop off my baggage, my seat was changed to Premium Economy on my electronic boarding pass. I thought it was an accident, and that I had time, so I went to speak to a woman at the check-in counter to see if she could correct the mistake.

She calls a few numbers, spoke to several people and then to two managers. Meanwhile, my seat was once again changed but this time to Economy on my electronic boarding pass.

I kept stressing to the agent and her managers how quickly my boarding time was approaching and they assured me it would be fine. One and a half hours later, and I am freaking out as I have not even made it through security yet. Finally, they said that unfortunately, there was a “mechanical failure” with my seat in business class so I had to be downgraded. I was very confused as I was downgraded twice but I said fine and at that point I just cared about making it to my gate.

I get through security and run to make it to the gate just 10 minutes before my departure and miraculously they still let me board. To say that I was stressed and sweating like a pig at a county fair was an understatement.

I walk past my “broken” business class seat and lo and behold! A young man is sitting in it just chilling. Meanwhile, I get escorted to the aisle in front of the bathroom at the back of the plane, sandwiched between two very large men. My carryon and backpack are on opposite ends of the plane because I was last to board.

I’m on this flight now and am still shocked as to what happened. I am just hoping that I get refunded for my “upgrade”.

Something odd just happened to me: while I was very excited to try the AVP while in the plane during my flight from Paris to Roma with Air France, a flight attendant came to me to tell me that this was not allowed during the flight, as the flight crew « doesn’t know where I am » while using it - meaning they don’t know if I’m aware of my surroundings in case of emergency.

I told her that I could not find any documentation around VR headsets not being allowed + that I found online that Air France ran an experimentation giving VR headsets to Business Class passengers in 2017, and that I was completely aware of what was going on around me thanks to the passthrough: she said that it wasn’t official yet, that it was still blurry, that not all headsets have a passthrough feature and that truth is they don’t really know what to do about this yet.

I have to say I’m quite disappointed about this, as using the AVP during a flight was a major use case for me. I’m afraid that more and more airline companies will make the same move as Air France in the future.

Has this happened to any of you? What are your thoughts on this?

Apparently some dude just left it behind? Lmao

Anyways what are some good games on this? It’s basically a switch right? This guy only seems to have hentai games downloaded and I’m not really complaining but want to expand the library

Jokes aside hope you get it back

I have to fly Air France several times a year for work, and have hated it, but this time absolutely takes the cake.

Back in June, I was set to leave France on a 3PM flight. I got up at 5AM that morning to get a drink, only to discover that they had sent an email at 3AM saying that they were moving my flight to a 7:30AM flight. 4.5 hours notice. I had to scramble, cancel my meetings that morning, and run through the airport to be the last person on board.

Since then, they have refused to acknowledge that my flight changed. When I sent them screenshots, they accused me of faking them. They said over and over that they had told me 2 weeks in advance but refused to give me any proof or let me speak to a supervisor. They only respond about once every 2 months, each time saying the same response: we told you 2 weeks before, you’re lying about those screenshots.

Every time I forget about it, they finally get around to responding and remind me all over again.

If you don’t book that $8k business fare up front, ALWAYS check at the gate before you board. Air France discounts heavily right before the flight if they have premium seats available. I just scored a PS to Business upgrade for $400.

Insane.