Airline industry

I am sitting on a spirit plane right now for an hour and a half at the gate and they refuse to give anyone a drink of water, including the lady next to me that just got surgery (Is this even allowed). This is by far the worst service I have ever received. What can I do on top of never flying with them? What can I do to warn others to never fly with these guys?

Edit 1: I have always flied with delta, it just happened that this time their flights work better with my schedule. First and last experience with them ever. I have already canceled my flight back

I am actually shocked this situation happened, which is why I am never flying this shit airline again.

I am from Denver and was visiting family over the weekend with my girlfriend. We arrived at the airport last night for our 7:43PM flight and proceeded to weigh our checked bag.

We paid for the standard 40lb bag (also a joke), which ours ended up being 41. I took the bag off the scale to open it up and remove an item, when a Frontier employee quickly rushed over to tell me its over 40 lbs and something needs to be removed (you don't say!). I removed a pair of pants and put them in my backpack.

When we get to the counter, I give my confirmation number which included both tickets for my girlfriend and myself. The lady at the counter said my girlfriends name, to which I pointed to her and said "She is right here." As she was a few feet away. To my surprise, the lady at the counter said, word for word, "I just wanted to make sure your name wasn't girlfriends name as we aren't allowed assume or will be sued and harassed because that's what Californians like to do." I am from CO and currently live in CA. We both looked at each other in utter shock that she had the audacity to say something like that, especially while on the job! With both of us now disgusted by the lack of professionalism, I then looked at the lady and said, "are we free to go?" She nodded and handed our documents back to me and we walked off.

But wait, there's more!

When we were close to the gate on the far side of terminal A at DIA, Frontier decided to change the gate on us to the other side of the terminal, forcing everyone to run to the other gate. Guess when we got the notification. 10 minutes AFTER we had already started boarding!!

While zone 1 was boarding, there was an announcement stating a tire needed to be changed and everyone must de-plane (they never changed the tire!).

After the delay, we started boarding again. I didnt buy a carry-on as it's highway robbery, and simply had a backpack.

Just when I was ready to scan my pass and board, a Frontier worker literally grabbed my backpack to pull me out of line and said "you need to measure that!" I gave him this (are you serious?) look, and proceeded to measure it. It was maybe an inch too wide, to which the power hungry worker says, "you can't board with that until you make it smaller." I kind of gave this exhale of disbelief, and took my bag to a chair to pull the pair of pants I had previously put in, out.

I went back to measure the bag and it fit. I pulled it out their measuring compartment and got in line to board. I looked at my girlfriend and said, "What a dumb policy. I don't want to use this airline again."

Well, the power hungy employee that pulled me out of line the first time, overheard me, and barked, "you wanna keep up with the attitude and I'll pull your ass off the plane!" I was so in shock that I audibly chuckled, scanned my pass, and boarded the plane without looking back.

I have NEVER seen something like this. From start to finish, EVERY single Frontier employee we interacted with was aggressive, rude, and verbally abusive.

Thank you Frontier. You have made it incredibly easy to never use your airline again. You are an embarrassment.

Do yourselves a favor...pay the extra money and fly Southwest or any other airline.

FRONTIER DOES NOT DESERVE YOUR HARD EARNED MONEY!!!

I was flying by myself on a 5+ hour flight to visit family over the holidays. I specifically booked and paid extra for an aisle seat in the second-to-last row because I have medical issues that sometimes require quick access to the bathroom.

Right before boarding, a woman asked me to give up my seat so she could sit closer to the bathroom. She was pregnant but did not seem distressed. While I felt for her situation, as someone with a medical condition, I did not feel it was fair to demand I move from the seat I planned for and paid for, especially since she apparently had not booked an aisle seat herself in advance.

The flight attendants refused to help mediate when she insisted I should have to move. There were also no other aisle or close seats available on the full flight that I or flight crew could facilitate swapping. I tried to recommend she speak to her doctor about needing accommodation if sitting far from the bathroom is not medically advisable for her situation during future flights.

Still, my family says I should have inconvenienced myself and given up my seat. I disagree though - I think she and the flight crew were unfairly targeting me instead of handling it through proper channels. AITA?

We did everything right, came 2 hours early, and checked in the day before. Went to our gate. We had our tickets down for d7 along with 40 other passengers. The flight was delayed due to weather, and we sat in the d7 gate for an extra 2 hours. That was fine. However, there was no attendant at the gate and no information besides the travel board and the screen at the gate showing that the flight was delayed till 8:30pm to leave. Then, the plane listing disappeared off the travel board. A bunch of passengers waiting at the gate were super confused and we had nobody to ask. We eventually went over to e20 the gate that was the gate the plane left. We found out that they only made announcements of gate changes at e20 which didn't make sense because they had gate d7 listed previously. We brought photo evidence of the lack of information and they told us they couldn't do anything and that we had to exit the airport and go deal with the booking and check-in desk. One lady told me to fuck off (not actually) but she was basically like I'm not going to help you unless you pay a 600+ rebooking fee. We went over to the supervisor and she was like I understand when we showed her all the evidence. She was silent and didn't make eye contact. She knew something was up. The airlines also hinted that they knew that some people had tickets to d7 and they specifically said they only made announcements at gate e20. The supervisor knew they made a mistake, but to Frontier, we are just their bottom line. it also prevented people from getting refunds up to 400 percent of their ticket's worth because technically we missed our flight. Some legal loopholes/ grey areas to probably deal with an overbooked flight to save on cost. We eventually found one helpdesk person who was kind enough to rebook us on a flight two days later than we were supposed to leave because everything else was already overbooked due to delays from the weather. Thank god for her. She saved our lives cuz I wouldn't have found 600+ dollars as a college student for me and my gf flights back to LGA. FYI the people behind the counter can always rebook you at no cost, whether or not they do it is up to them. The supervisor was just a shady pos. BTW our flight was for March 7 DFW to LGA.