Why William's solar panels saved him $0 in five years
William Holdsworth's solar panels were on his roof for five years before he realised they were never connected to the grid.
Consumer Affairs
The gap between the best and worst electricity plans
Sydney households on the best electricity market offers are paying almost $840 less every year than those on the worst.
'Not a pretty picture': ACCC puts new car industry on notice
The new-car manufacturing industry has been put on notice by the ACCC.
We trust strangers more than our colleagues
Robots may or may not be coming for our jobs, but some technology is all about connecting humans and enabling our passions.
Woolworths error sees customers charged again
A Woolworths payment system error has angered customers after it generated duplicate charges for earlier transactions.
Other states dump 1 million tonnes of rubbish in Queensland
A new Four Corners investigation has found 60,000 tonnes a month are transported from NSW to Queensland.
Life's too short: Why we pay the mug's power bill
The major power companies' default mode is to treat loyal, long-term customers as complete mugs. You can ask for discounts, but it's finding the best deal where the pursuit of cheaper power becomes complicated.
'Hugely disappointing': Big three energy retailers drop fixed rate plan
All of the big three energy retailers have dropped their fixed-rate electricity plans in the aftermath of 17 per cent price hikes.
Call to stop subsidies for 'junk' health insurance policies
CHOICE has called on the federal government to stop propping up ''junk'' health insurance policies with tax breaks and rebates.
How credit card fraud cost Danny's business $10,000
Danny Marcuson was not surprised to learn online transactions using stolen credit card details were on the rise.
How fraudsters are stealing more from us than ever
Online credit card fraud is on the rise, with fraudsters who use stolen card details netting the lion's share of more than $530 million dollars last year, industry body Australian Payments Network has revealed.
Nurofen settles $3.5m class action
Australians who bought a packet of Nurofen between 2011 and 2015 could be compensated after the company that makes the popular painkillers agreed to settle a consumer class action.
Tassal's antibiotics use in salmon quadruples
The rise of superbugs has seen global health experts urge farmers to limit antibiotic use. But one salmon company says diseases have forced it to increase the dosage over the past few years.
Less than 5 per cent of kids eat enough veggies
With 22 per cent of children considered overweight or obese, the NSW chief health officer is urging parents to increase vegetable consumption.
'How is this legal?' An ad dressed up as a bill infuriates motorists
Insurer AAMI has been criticised after it sent an "ad" that strongly resembled a bill to a woman in Sydney.
You spend $1142 on your body, but what about your mind?
From gym memberships, to vitamins and beauty treatments, the average Australian spends $1142 every year on their physical wellbeing.
'Cracking down:' Blitz on retirement villages underway
Unscrupulous retirement village operators in NSW will be targeted under a suite of reforms to "crack down" on the industry.
'They've downgraded our internet': Sydney residents fury at NBN
These residents are trying to fight NBN and Telstra's plan to scrap their relatively new HFC connection, which gives them stunning broadband speeds of 100Mbps.
Australians waste $70m a year on unused gift cards
When I was a teenager, I used my gift vouchers avidly, but in 2017 not everyone is as diligent with their gift cards.
Consumer watchdog queries cancelled Perth conference
WA's consumer watchdog is looking into allegations that a Sydney events company advertised speakers for a conference in Perth without those people agreeing to appear or even knowing of the event.
Sydney noodle bar forced to name and shame itself
The owner of a Sydney CBD noodle bar has been ordered to publish two newspaper notices owning up to six serious food breaches.
'Let's go to Europe!': Tax windfall proved too good to be true for couple
Frans and Nicky couldn't believe their luck when $10,400 lobbed into their bank account from the ATO.
Ford told customers mechanical faults caused by driving style
Car manufacturer Ford will face court over allegations it misled customers who had purchased faulty vehicles.
Aldi releases results of additional lead test on tap
Aldi Australia has confirmed a kitchen tap alleged to have up to 15 times the maximum allowable level of lead is safe for use.
Aveo revelations prompt ministers to act
State and Territory consumer affairs ministers will consider concerns about the retirement industry following a joint Fairfax and Four Corners investigation.
Judge declines to taste disputed Heinz snack
A Federal Court judge has rejected a request for him to taste a kids' snack food at the centre of a legal stoush over its nutritional value.
'No returns and no exchanges' notices costs Lululemon $32,400
Lululemon has landed itself in hot water over website representations that claimed "no returns and no exchanges" on sale items.
'It's an absurdity': Consumers tricked on high sugar in packaged foods
Health groups are urging food companies to disclose added sugars on product labels, saying this will lead to more accurate health star ratings and win back consumer trust.
Premier kills hopes of statewide plastic bag ban
Premier Gladys Berejiklian says she does not need to ban plastic bags in NSW, "because 80 per cent of plastic bags" will already be banned by the supermarkets themselves.
Manufacturers replacing faulty airbags with faulty airbags
Toyota, Mazda, Lexus, BMW and Subaru have been refitting vehicles with potentially faulty airbags, an investigation by Choice has found.