The Accounts team provides identity and access management services for UNH and support for these services across USNH. 

Our mission is to provide customer-centric access management services and support that is aligned with ITSM and security best practices.   Pairing excellent customer service with standardized, auditable processes ensures that everyone at UNH has access to the resources they need to succeed in alignment with security and compliance requirements.

We work with teams within IT, departments and colleges across UNH, and with others throughout the USNH system to manage access and maintain accounts for a broad range of applications and systems.  Additionally, we play an important role in identity management for UNH and the other USNH institutions.

Accounts is responsible for:

• Creation, maintenance, and deprovisioning of IT accounts
• Password management for enterprise applications
• UNH Identity Management (IdM) including operational oversight of UNH's IdM system
• Resolution of identity conflicts across all USNH records
• Enforcement of security policies and establishment of best practices related to identity and access management
• Maintenance of appropriate audit tracking
• Provision of second-level support for identity and access management

Services provided by the Accounts team can be engaged by completing the Access Management Services Request form.