Browse Retail Jobs

The retail industry is a constantly changing and dynamic environment. Service and product providers need to stay on top of their game – it's competitive out there! Retailers today are faced with a new consumer challenges, such as the informed consumer. Keeping abreast is the only way to make it to the top of the retail industry. Some examples of retail jobs include retail sales consultant, sales assistant, customer services consultant and retail manager. The key purpose of retail jobs is to identify and address customer needs. Assisting customers can include advising customers on products or services available, assisting with product comparisons and discussing any available financial options. Management roles may be responsible for stock and financial management.

Responsibilities & Skills

A key responsibility for working in the retail industry, whether you are a sales assistant, customer consultant or any other retail job description: you need to have excellent knowledge of the product or service offered to consumers. Customers always approach retail consultants or sales assistants with questions about products or services – and only through adequate knowledge can you ensure sales. Depending on retail level, responsibilities may furthermore include stock administration, sales administration, and financial tasks such as preparing sales records and cash flow records. Skills required for working in the retail industry include good communication and sales skills as well as a friendly and trustworthy personality.

Required Qualifications

• Grade 12 Matriculation
• Diploma or Certificate in Consumer & Retail Studies / Marketing / Sales

Useful Links

• Australian Retailers Association
• Australian National Retail Association