Last Updated Jun 9, 2016 · Written by Craig Gibson
While carpet is a long-lasting flooring choice, it needs regular cleaning to maintain its character.
The question is – how much should you pay for carpet cleaning? And is price an indicator of a quality clean?
This article has tips on what to ask before you hire a carpet cleaning service and how much you’re likely to pay for a variety of common tasks.
Picture this: at a recent dinner party you hosted, the ever-enthusiastic Mr Jones spilled his glass of fine red wine all over your white carpet. Or perhaps the dog bounded in from the rain, leaving muddy footprints throughout the house. Maybe you’re moving out and need your carpets professionally cleaned to satisfy the landlord. Whether it’s from general wear or spills, your carpet is likely to get grimy and will need a clean at some point.
Carpet can be a stylish contrast to other floor coverings.
Besides the obvious task of carpet cleaning, what else can a carpet cleaning service help with?
Carpet steam cleaning in action.
Supermarket shelves sport an assortment of carpet cleaning products for you to use yourself. The trouble is, there’s no guarantee the product will work. In fact, it may make the stain worse! Many store-bought products also aren’t suitable for some carpet materials. It can be tricky to know what cleaner to use on which carpet. This is why it’s often a better idea to call in a professional carpet cleaner, especially if you need to clean a large area.
Read: Choosing your carpet
The next question to ask yourself is whether you need a basic dry clean or a steam clean. Don’t worry if you don’t know, as some carpet cleaner carry equipment for both and advise you on which is the most suitable.
The decision depends on when your carpet was last clean, its fibre, the degree of staining and whether the carpet is in a home or office. When contacting carpet cleaning companies, you should ask whether they offer both methods. Steam cleaning works from a vehicle-mounted or portable machine. This is a powerful and thorough cleaning method that is more effective than dry cleaning, which uses less water and is not as intensive.
Steam cleaning penetrates deep into the carpet fabric.
#hiptip: To avoid any nasty surprises always ask what is included in your carpet cleaning service
Before hiring a carpet cleaning professional, it’s important to find out what their quote includes. Is stain, spot removal and deodorising included? Do they charge extra to move large items of furniture such as cupboards and beds?
No - the cleaning industry as a whole is unregulated and there are no formal qualifications required. Cleaners who have some form of training - a Certificate II or III in Asset Maintenance - Carpet Cleaning for example, are likely to know how to use their equipment correctly. Also look for carpet cleaners who are members of an association. They are more likely to be aware of technical development in the industry.
A common problem is over wetting of a carpet. This can damage your carpet underlay and lead to the growth of mould. Ensure your service uses the correct techniques and equipment to prevent this.
#hiptip: The cleaning industry is unregulated, so look for services who have qualifications or are members of an industry association for your peace of mind
Carpet cleaners can help take care of stubborn spots and stains.
Make sure you screen your carpet cleaning service before you hire them. Some questions to ask them include:
Most carpet cleaning services have a standard per room rate, though the size of your room can be a factor. If your carpet is heavily soiled and/or has serious stains expect this to cost more than a standard clean.
You may be able to hire a carpet cleaner for around $10 a room, though this is likely to only be for a 1-step clean. A more thorough clean (involving a 4 to 6 stage cleaning process) can cost from $20 to $40 per room.
A flight of stairs are charged as a room or a fixed fee per stair. Landings and hallways are also charged as a room, depending on their size. Large living or dining rooms may also be charged as two rooms.
Some services may have a minimum number of rooms they will clean, or a minimum charge.
For carpet cleaning, expect to pay in the region of:
For rug cleaning, expect to pay in the region of:
Cleaners typically charge per seat to clean upholstery.
For upholstery cleaning, expect to pay in the region of:
For fabric protection, expect to pay in the region of:
Bear in mind that some companies will charge a cancellation fee, if you cancel the clean within 48 or 24 hours. It’s always best to find this out before you book, to avoid any nasty surprises.
The best way of finding out the cost of your carpet cleaning job is to get quotes from local carpet cleaners. This will give you a sense of what market rates currently are.
* All the costs and prices quoted were sourced at the time this article was written. They are indicative, may vary locally, are subject to market forces and should only be used as a guide.
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