![MyGov was launched in 2013 and is now used by several million Australians.](/content/dam/images/g/i/6/m/p/m/image.related.afrIndexLead.160x106.gsob80.png/1479018840716.png)
Technology promises self-service welfare
Australians should be able to access "self-service" welfare arrangements that do not need interventions by Centrelink or other staff, as technology continues to increase the scope and reduce the cost of online government transactions, a government minister says.