Context of '9:54 a.m.-11:45 a.m. September 11, 2001: White House Situation Room Is Unable to Communicate with Air Force One'

President Bush, after having trouble making a telephone call, instructs Joseph Hagin, the White House deputy chief of staff for operations, to fix the problem and ensure that he is able to make calls at any time, but the issue will not have resolved by September 11, when Bush experiences significant communication problems. While he is being driven through Washington, DC, in his limousine, Bush tries to make a phone call but is unable to get a signal and hears only static. When he arrives at the White House, he calls Hagin over to discuss the problem. [National Journal, 4/11/2011] Hagin is a little known but influential member of the White House staff who, according to Politico, “manages everything around the president and the presidency except politics and policy.” [Politico, 7/3/2008; Washington Post, 7/4/2008] Bush tells him the president should be able to call anyone at any time. “He essentially said to me, ‘We need to fix this and fix it quickly,’” Hagin will later recall. Bush adds, “What would we do if something really serious happened and this didn’t work?” [National Journal, 4/11/2011] Presumably as part of Hagin’s effort to resolve the problem, in the spring of 2001, the White House commissions the Department of Defense to study a communications upgrade. [ABC News, 12/20/2006] However, Hagin’s task will not have been completed by September 11. On that day, Bush and other senior government officials will experience serious communication problems (see (After 8:55 a.m.) September 11, 2001; (9:04 a.m.-9:45 a.m.) September 11, 2001; and (9:34 a.m.-11:45 a.m.) September 11, 2001). [National Journal, 4/11/2011] But the 9/11 attacks, according to the Associated Press, “spurred on the effort to modernize White House communications.” Hagin subsequently “took the White House’s cell phone technology digital, upgraded the systems in the president’s cars, and moved staffers to the BlackBerry wireless communicator, while not freeing them from carrying pagers as well.” [Associated Press, 8/22/2003] According to Thomas Kean, the chairman of the 9/11 Commission, “[T]he fix to the presidential communications was one of the first things that was done after 9/11.” [9/11 Commission, 6/17/2004]

Personnel and aircraft at Barksdale Air Force Base in Louisiana are participating in the US Strategic Command (Stratcom) exercise Global Guardian (see 8:30 a.m. September 11, 2001). [Times-Picayune, 9/8/2002] The exercise is based around the scenario of a rogue nation attacking the United States with nuclear weapons. At Barksdale, according to journalists Eric Schmitt and Thom Shanker, air crews taking part in the exercise have been “pulling nuclear bombs and missiles out of their heavily guarded storage sites and loading them aboard B-52s” this morning. Real, live nuclear weapons are being used, but “their triggers [are] not armed.” [Schmitt and Shanker, 2011, pp. 22] Colonel Mike Reese, director of staff for the 8th Air Force, is monitoring several television screens at the base as part of the exercise when he sees CNN cut into coverage of the first World Trade Center crash, two minutes after it happens. He watches live when the second plane hits the WTC at 9:03 a.m. Reese will later recall that at this point, “[W]e knew it wasn’t a mistake. Something grave was happening that put the nation’s security at risk.” An article in the New Orleans Times-Picayune will describe how awareness of the real attacks impacts those participating in the exercise: “Immediately [the Barksdale staff’s] focus turned to defense, securing Barksdale, Minot [North Dakota], and Whiteman [Missouri] air force bases, where dozens of aircraft and hundreds of personnel were involved in the readiness exercise ‘Global Guardian.’ The exercise abruptly ended as the United States appeared to be at war within its own borders. Four A-10s, an aircraft not designed for air-to-air combat, from Barksdale’s 47th Fighter Squadron, were placed on ‘cockpit alert,’ the highest state of readiness for fighter pilots. Within five minutes, the A-10s, equipped only with high intensity cannons, could have been launched to destroy unfriendly aircraft, even if it was a civilian passenger airliner.” Lieutenant Colonel Edmund Walker, commander of the 47th Fighter Squadron, and a novice pilot still in training are sitting in their jets, ready to take off, when they are ordered back to the squadron office. They are told they are no longer practicing. Walker will recall: “We had to defend the base against any aircraft, airliner or civilian. We had no idea. Would it fly to the base and crash into the B-52s or A-10s on the flight line?” [Times-Picayune, 9/8/2002] When Air Force One with President Bush on Board takes off from Sarasota, Florida, at around 9:55 a.m. (see 9:54 a.m. September 11, 2001), it will initially have no no fixed destination. But after a short time, it will begin heading toward Barksdale Air Force Base and land there at 11:45 a.m. (see 11:45 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39, 325]

In the Washington, DC, area, members of the public, emergency responders, and government officials experience serious communications problems. Telephone and cell phone services around the capital remain unavailable to members of the public for most of the day. [Verton, 2003, pp. 149]
Particular problems are experienced around the Pentagon. Reportedly, cellular and landline telephone communications there are “virtually unreliable or inaccessible during the first few hours of the response,” after it is hit at 9:37 (see After 9:37 a.m. September 11, 2001). [US Department of Health and Human Services, 7/2002, pp. C36 ]
Some senior government officials also experience communications difficulties:
CIA Director George Tenet has problems using his secure phone while heading from a Washington hotel back to CIA headquarters, located about eight miles outside Washington (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [Independent, 11/6/2002; Tenet, 2007, pp. 161-162]
Secretary of State Colin Powell has to take a seven-hour flight from Peru, to get back to the capital. He later complains that, during this flight, “because of the communications problems that existed during that day, I couldn’t talk to anybody in Washington” (see (12:30 p.m.-7:30 p.m.) September 11, 2001). [ABC News, 9/11/2002]
Between the time of the second WTC attack and about 9:45 a.m., Vice President Dick Cheney, who is at the White House, has problems reaching Speaker of the House Dennis Hastert at the US Capitol by secure telephone (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Daily Herald (Arlington Heights), 9/11/2002; Hayes, 2007, pp. 336-337]
Even President Bush experiences difficulties communicating with Washington after leaving a school in Florida, and subsequently while flying on Air Force One (see (9:34 a.m.-11:45 a.m.) September 11, 2001). [Canadian Broadcasting Corporation, 9/10/2006]
A classified after-action report will later be produced, based on observations from a National Airborne Operations Center plane launched near Washington shortly before the time of the Pentagon attack (see (9:27 a.m.) September 11, 2001). According to one government official, the report indicates that the nation was “deaf, dumb, and blind” for much of the day. [Verton, 2003, pp. 150-151] Members of the public in New York City also experience communications problems throughout the day, particularly with cell phones (see (After 10:00 a.m.) September 11, 2001).

Thomas Keck. [Source: US Air Force]When Lieutenant General Thomas Keck, the commander of the 8th Air Force at Barksdale Air Force Base in Louisiana, is told that a plane has crashed into the World Trade Center, he mistakenly thinks this is a simulated scenario as part of a training exercise. [2d Bomb Wing, 6/30/2002, pp. 40 ; American History, 10/2006 ] Barksdale is one of a number of Air Force bases where aircraft and personnel are currently participating in the exercise Global Guardian (see 8:48 a.m. September 11, 2001). [Times-Picayune, 9/8/2002] This annual exercise is run by the US Strategic Command (Stratcom) and aims to test the command’s ability to fight a nuclear war (see 8:30 a.m. September 11, 2001). [Bulletin of the Atomic Scientists, 11/1/1997; Omaha World-Herald, 2/27/2002; Omaha World-Herald, 9/8/2002; GlobalSecurity (.org), 4/27/2005]
Keck Thinks Crash Is a 'Scenario Injection' - Keck is sitting in a windowless command center at Barksdale, monitoring the base’s participation in Global Guardian. Ground crews are practicing getting a fleet of B-52 bombers fueled, armed, and ready to get airborne for bombing runs. Keck watches on a monitor as, at exactly 9:00 a.m., an alarm sounds across the base and the crews rush to their planes. Then a younger officer taps him on the shoulder and tells him, “Sir, we just had an aircraft hit the World Trade Center.” Keck mistakenly thinks the officer is describing a simulated crisis that is being included in the exercise. He says: “That’s not the way you interject a situation into a training exercise! When you have a scenario injection, you say, ‘Sir, this is an exercise input,’ and then you give me the information.” But the younger officer replies, “No, sir,” and points at a television showing CNN, which is broadcasting live coverage of the burning WTC in New York.
Keck Thinks First Crash Is an Accident - Keck’s initial thought upon seeing the TV coverage is reportedly, “How could such a terrible accident happen?” It is only when Keck sees the second plane hitting the WTC at 9:03 a.m. that he will realize the US is under attack. He then yells to his staff, “Lock it down,” thereby signaling that the exercise is over. [American History, 10/2006 ] (However, according to an article in The Bombardier, the newspaper for Barksdale Air Force Base, Stratcom will put Global Guardian on pause at 9:11 a.m. (see 9:11 a.m. September 11, 2001), but only terminate the exercise at 10:44 a.m. (see (10:44 a.m.) September 11, 2001). [Bombardier, 9/8/2006 ] ) After seeing the second crash, Keck will leave the command center from where he has been monitoring the exercise and go to the 8th Air Force battle staff, to be briefed on reports coming from Air Force headquarters about the ongoing terrorist attacks. He will later on accompany President Bush while he is at Barksdale, after landing there on Air Force One at about 11:45 a.m. (see 11:45 a.m. September 11, 2001). [American History, 10/2006 ]

Gordon England. [Source: US Department of Defense]Secretary of the Navy Gordon England is unable to communicate with colleagues on the ground while he is being flown from Texas to Washington, DC. England, the Navy’s top civilian official, traveled to Fort Worth, Texas, the previous evening to give a speech to the Navy League. When the terrorist attacks began this morning, he was getting ready to fly back to Washington. Initially, however, the Navy plane he was going to travel on was grounded. [CNN, 10/16/2001; American Forces Press Service, 9/7/2006] (The FAA ordered a ground stop to prevent any aircraft taking off across the US at around 9:26 a.m. (see (9:26 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25] ) But after a “short period,” England will later recall, the Navy secretary and his companions “got clearance to come back to Washington.” While they are flying to the capital, however, they are unable to communicate with their colleagues on the ground. When he is asked about the flight, England will recall, “Well, of course, we didn’t have any communications.” England and his companions consequently have little knowledge of what the attacks involved. “We didn’t know what was happening,” England will say. “Literally just knew some of the things that happened, knew that something had been hit in Washington, but didn’t know until we were airborne that it had been the Pentagon.” England only learns more about what has happened when his plane lands. “I really didn’t hear much until we got on the ground,” he will say. Why England and those with him have these communication problems is unknown. After arriving in Washington, England joins colleagues of his at the Naval Criminal Investigative Service headquarters, where the Navy has set up a temporary headquarters (see After 9:37 a.m. September 11, 2001). [CNN, 10/16/2001; Goldberg et al., 2007, pp. 133] Other senior US government officials also have trouble making and receiving communications while the attacks are taking place this morning, and in the following hours (see (After 8:55 a.m.) September 11, 2001). These officials include President Bush (see (9:34 a.m.-11:45 a.m.) September 11, 2001), Secretary of State Colin Powell (see (12:30 p.m.-7:30 p.m.) September 11, 2001), CIA Director George Tenet (see (8:55 a.m.-9:15 a.m.) September 11, 2001), and House Speaker Dennis Hastert (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Telecom News, 2002 ; Hastert, 2004, pp. 6; Canadian Broadcasting Corporation, 9/10/2006; Tenet, 2007, pp. 162]

Bush trying to use a cell phone while sitting next to Andrew Card as his motorcade nears the Sarasota airport. [Source: Associated Press]After departing the Booker Elementary School, President Bush experiences problems trying to communicate with the White House. On his way to Air Force One, he is unable to get a secure phone line to Dick Cheney, and has to rely instead on using a borrowed cell phone. According to the CBC, even this cell phone doesn’t work. Lee Hamilton, vice chair of the 9/11 Commission, claims the difficulty is because the members of Bush’s entourage, all suddenly trying to call Washington, create a “communication jam.” [9/11 Commission, 6/17/2004; New York Times, 6/18/2004; Observer, 6/20/2004; Canadian Broadcasting Corporation, 9/10/2006] Yet after boarding Air Force One the problems continue, despite the plane’s elaborate communications equipment. Bush will later tell the 9/11 Commission “that he was deeply dissatisfied with the ability to communicate from Air Force One,” and that “this was a very major flaw.” Thomas Kean, chair of the Commission, says Bush’s inability to communicate with the White House is “scary on both sides because the president is the only one who can give certain orders that need to be given.” [NBC, 4/4/2004; 9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] Some time before 11:45 a.m., Bush’s senior adviser Karen Hughes tries calling him through the White House switchboard. In a shaky voice, the operator tells her, “Ma’am, we can’t reach Air Force One.” Hughes is very frightened as, she says, “I never had that happen before.” [Washington Post, 1/27/2002; Canadian Broadcasting Corporation, 9/10/2006]

According to one account, counterterrorism “tsar” Richard Clarke is given the go-ahead to authorize Air Force jets to shoot down threatening aircraft around this time. In late 2003, Clarke will recall to ABC News that, minutes earlier, he’d picked up the phone in the White House Situation Room and called Vice President Dick Cheney, who is in the Presidential Emergency Operations Center (PEOC) below the White House. He’d told him: “We have fighters aloft now. We need authority to shoot down hostile aircraft.” [ABC News, 11/29/2003] This call appears to be one Clarke also describes in his 2004 book Against all Enemies, though in that account he will describe having made his request to Army Major Mike Fenzel, who is also in the PEOC, rather than directly to Cheney. According to that account, the call occurred shortly before Clarke learns of the Pentagon attack, so roughly around 9:36 (see (Between 9:30 a.m. and 9:37 a.m.) September 11, 2001). [Clarke, 2004, pp. 6-7] Clarke describes to ABC News, “I thought that would take forever to get that [shootdown] authority.” But, “The vice president got on the phone to the president, got back to me, I would say within two minutes, and said, ‘Do it.’” [ABC News, 11/29/2003] If correct, this would mean the president authorizes military fighters to shoot down threatening aircraft at around 9:37-9:38. However, around this time, the president and vice president are reportedly having difficulty communicating with each other, while Bush heads from the Booker Elementary School to the Sarasota airport (see (9:34 a.m.-11:45 a.m.) September 11, 2001). [New York Times, 6/18/2004; Canadian Broadcasting Corporation, 9/10/2006] Furthermore, this account contradicts several others. In his 2004 book, Clarke will describe being told to inform the Pentagon it has shootdown authorization slightly later, some time between 9:45 and 9:56 (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Clarke, 2004, pp. 8] According to journalists Bob Woodward and Bill Sammon, Bush gives the shootdown authorization in a phone call with Cheney shortly after 9:56 (see (Shortly After 9:56 a.m.) September 11, 2001). [Sammon, 2002, pp. 102; Woodward, 2002, pp. 17-18; Washington Post, 1/27/2002] The 9/11 Commission will say he gives it in a call at 10:18 (see 10:18 a.m.-10:20 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 41]

Scott Heyer. [Source: T.J. Kirkpatrick / MCT]Scott Heyer, a communications officer in the White House Situation Room, is unable to contact Air Force One, the president’s plane, as it travels from Florida to Louisiana. [9/11 Commission, 3/16/2004] Air Force One takes off from Sarasota, Florida, with President Bush on board at 9:54 a.m. (see 9:54 a.m. September 11, 2001) and lands at Barksdale Air Force Base in Louisiana at 11:45 a.m. (see 11:45 a.m. September 11, 2001). [New York Times, 9/16/2001; 9/11 Commission, 7/24/2004, pp. 39, 325] Personnel in the Situation Room, meanwhile, are working hard to keep information flowing to key White House officials. [McClatchy Newspapers, 8/29/2011] Heyer tries to establish contact with Air Force One, which is equipped with state-of-the-art communications systems, over an ultra-high-frequency (UHF) data circuit. This system can be used for voice communications, faxes, and computer communications with the president’s plane while it is airborne. However, Heyer will later recall, the UHF data circuit “was failing.” Heyer tries calling the Inmarsat satellite phone on Air Force One, but the line is busy. [Inside the White House, 9/1998; Hardesty, 2003, pp. 167; 9/11 Commission, 3/16/2004] A communicator on the plane will in fact later comment that on this day, “Inmarsat was clobbered immediately after the attack.” [SpaceNews, 5/18/2011] Heyer waits to hear back from Air Force One, but receives no communications from the plane while it is flying from Sarasota to Barksdale Air Force Base. [9/11 Commission, 3/16/2004] Bush will complain to the 9/11 Commission about his inability to make communications while he is on Air Force One today (see (9:34 a.m.-11:45 a.m.) September 11, 2001). [9/11 Commission, 6/17/2004]

President Bush’s travels on 9/11. [Source: Yvonne Vermillion / MagicGrapix.com]Air Force One begins heading for Barksdale Air Force Base in Louisiana after the base is identified as a suitable interim destination for the president’s plane. [9/11 Commission, 7/24/2004, pp. 325] Washington, DC, was the plane’s original destination. [White House, 8/29/2002; Lompoc Record, 9/11/2011] But after taking off from Sarasota-Bradenton International Airport in Florida without a fixed destination (see 9:54 a.m. September 11, 2001), Air Force One changed course at around 10:10 a.m. and headed west (see (10:10 a.m.) September 11, 2001). This was because it had been determined that Washington was too unsafe for President Bush to return there (see (9:55 a.m.-10:04 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39, 325] At that time, the plane’s new destination was undecided.
Military Base Sought for President to Make a Statement - Andrew Card, Bush’s chief of staff, who is with the president on Air Force One, will later recall, “And so we started looking at potential Air Force bases or Navy bases where we could land the plane.” [White House, 8/16/2002] Mark Rosenker, the director of the White House Military Office, will recall that Card comes up to him in the communications area of the plane and says, “We need to find a facility, a base that we can get to in a relatively short period of time so that the president can make a statement.” [White House, 8/29/2002]
Secret Service Told of Bush's Desire to Land - Card will recall: “I had a goal of landing the plane within an hour and a half. It was somewhat arbitrary, but I wanted to get the president down.” [White House, 8/16/2002] Card similarly tells Edward Marinzel, the head of the president’s Secret Service detail, that Bush wants to land so he can make a statement to the press. It is also noted “that the stop would provide an opportunity for the airplane to be refueled and those on board to effect necessary communication,” Marinzel will say. [United States Secret Service, 2001]
Offutt Air Base Rejected as Destination - Lieutenant Colonel Thomas Gould, Bush’s military aide, quickly researches the possibilities. [9/11 Commission, 7/24/2004, pp. 325] The first plan that is considered, according to Rosenker, is to fly all the way out to Offutt Air Force Base in Nebraska, but this idea is dismissed because it would take too long to get there, and it is “very important to the president to address the nation and make sure that the people could see that he was safe and in total control of the situation.” [White House, 8/29/2002] (Air Force One will in fact head to Offutt later in the day, landing there at 2:50 p.m. (see 2:50 p.m. September 11, 2001).)
Barksdale Makes 'the Greatest Sense' - Instead, at around 10:20 a.m., Gould identifies Barksdale Air Force Base as “an appropriate interim destination,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 325-326] Rosenker will recall: “Barksdale made the greatest sense to us. It was a highly secure Air Force base, had B-52s there; they had the capability to do what was necessary to secure Air Force One and to make sure that the president was safe, and make sure that we could provide the appropriate communications facility so the president could make his statement.” [White House, 8/29/2002]
Bush Agrees with Decision to Head to Barksdale - The final decision to head to Barksdale Air Base is made by Card, “after talking to the military and the Secret Service,” according to White House press secretary Ari Fleischer. [Fleischer, 2005, pp. 142] Bush agrees with the decision and Barksdale becomes his plane’s new destination. [Bush, 2010, pp. 130; Rove, 2010, pp. 255] Air Force One will land at Barksdale Air Force Base at around 11:45 a.m. (see 11:45 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 325]

Curtis M. Bedke. [Source: US Air Force]Officials at Barksdale Air Force Base, near Shreveport, Louisiana, are informed that a large plane will be arriving unexpectedly at their base and will require security within the next 30 minutes, and they quickly deduce that the aircraft is Air Force One, the president’s plane, and start preparing for its arrival. [Associated Press, 10/2/2001; American History, 10/2006 ]
Officers Given List of Requirements for Air Force One - Colonel Anthony Imondi and Colonel Curtis Bedke of the 2nd Bomb Wing at Barksdale take a call from Air Force One in which they are given a list of requirements requested by the plane’s crew. These requirements include supplies intended to last for at least a day or two, as the president is currently uncertain of his final destination or how long he may need to remain airborne. On the list are, among other things, 150,000 pounds of fuel, 75 box lunches, 10 gallons of orange juice, bagels, muffins, and 25 pounds of bananas.
Commander Deduces Plane Is Air Force One - When Lieutenant General Thomas Keck, the commander of the 8th Air Force at Barksdale, learns of the request, he asks his staff, “Who the heck is this?” His personnel say they don’t know, as the plane would not identify itself except to say there were distinguished visitors on board and it was “Code Alpha,” which means top priority. The pilot of Air Force One, Colonel Mark Tillman, then informs the base that the distinguished visitors are four congressmen. However, Keck suspects the plane is more important and soon works out that it must be Air Force One, carrying the president. He then has just 20 minutes to prepare for the president’s arrival at Barksdale.
Base Prepares for Plane's Arrival - Keck orders his staff to prepare for receiving a large, inbound aircraft, although he and his colleagues try to keep the plane’s identity secret as much as possible. The order goes out for the requested supplies to be gathered from the dining facility on the base, the commissary, or from off-base stores. The base’s security forces, and fuels and maintenance personnel, are instructed to stand by to service the plane. Keck tells the base’s military police unit that the incoming plane will need a full-on security detail as soon as it stops on the runway. [2d Bomb Wing, 6/30/2002 ; American History, 10/2006 ]
Officer Told Air Force One Landing at Nearby Airport - Captain Russell Stilling, an operations officer with the 2nd Security Forces Squadron at the base, is initially told only that an “unidentified aircraft” is inbound. Four minutes later he is called by the Secret Service, which tells him the aircraft is in fact Air Force One, but says the plane will be arriving at Shreveport Regional Airport, not Barksdale Air Base, and asks him to assign extra security police. Stilling only realizes Air Force One is landing at Barksdale while he is still on the phone with the Secret Service and he glances at a camera focused on the base’s runways, which is showing the plane coming in to land. [Times-Picayune, 9/8/2002] Air Force One will land at Barksdale Air Force Base at 11:45 a.m. (see 11:45 a.m. September 11, 2001). [Time, 9/14/2001]

President Bush (center, bending) and others look out the windows of Air Force One as their fighter escort arrives. [Source: White House]President Bush, his entourage, and reporters accompanying them on board Air Force One notice fighter jets escorting their plane for the first time. Air Force One is currently flying westward over Mississippi, toward Barksdale Air Force Base in Louisiana. [USA Today, 9/11/2001; Sammon, 2002, pp. 109; CBS News, 9/11/2002] The White House requested a fighter escort for it (see 9:59 a.m. September 11, 2001) and the Secret Service asked Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, to provide that escort. [Code One Magazine, 1/2002; 9/11 Commission, 7/24/2004, pp. 38; Spencer, 2008, pp. 255]
Passengers Notice Fighters - Now, air traffic control radios Colonel Mark Tillman, the pilot of Air Force One, and notifies him, “[Y]ou’ve got two F-16s at about your—say, your 10 o’clock position.” [CBS News, 9/11/2002; Spencer, 2008, pp. 255] Reporters on board notice a fighter flying alongside the plane’s right wing, and then spot another one alongside its left wing. [USA Today, 9/11/2001] According to a photographer on the plane, these jets are “so close that we could see the pilot’s head.” [BBC, 9/1/2002] Bush also notices the fighters. [Sammon, 2002, pp. 109] White House Communications Director Dan Bartlett will later recall: “The staff, and the president and us, were filed out along the outside hallway of his presidential cabin there and looking out the windows. And the president gives them a signal of salute, and the pilot kind of tips his wing, and fades off and backs into formation.” [CBS News, 9/11/2002]
Fighters Maybe Arrived Earlier, but Remained out of Sight - According to most accounts, the jets alongside Air Force One belong to the 147th Fighter Wing of the Texas Air National Guard. [CBS News, 9/11/2002; Filson, 2003, pp. 87; St. Petersburg Times, 7/4/2004; Rosenfeld and Gross, 2007, pp. 40; Spencer, 2008, pp. 255] But a few accounts will indicate they belong to a unit of the Florida Air National Guard in Jacksonville (see (10:00 a.m.) September 11, 2001). [US Department of Defense, 9/2001; Daily Telegraph, 12/16/2001] Four 147th Fighter Wing jets have been directed toward the president’s plane to accompany it (see (After 9:56 a.m.) September 11, 2001). [Filson, 2003, pp. 87; Rosenfeld and Gross, 2007, pp. 40] But according to Sarasota Magazine, Air Force One is “currently being escorted by six jet fighters.” [Sarasota Magazine, 9/19/2001] Fifteen minutes earlier, at 11:14 a.m., an official, whose identity is unstated but who is not a member of the White House staff, told the reporters on Air Force One that the plane already had plenty of military escort, but the fighters were not visible at that time, presumably meaning they were escorting the plane from a distance. [USA Today, 9/11/2001]
Jets Protecting '80-Mile Bubble' around Air Force One - The two jets seen by the passengers on Air Force One are reportedly being flown by pilots Shane Brotherton and Randy Roberts of the 147th Fighter Wing. Roberts will later recall, “We were trying to keep an 80-mile bubble… around Air Force One, and we’d investigate anything that was within 80 miles.” [CBS News, 9/11/2002; Spencer, 2008, pp. 255] The 147th Fighter Wing jets will accompany Air Force One to Barksdale Air Force Base, then on to Offutt Air Force Base, Nebraska, and finally to Andrews Air Force Base, near Washington, DC. [Filson, 2003, pp. 87-88; Galveston County Daily News, 7/9/2005]

Colonel Mark Tillman, the pilot of Air Force One, is informed that an unidentified aircraft is heading toward his plane, and one of the fighter jets that is escorting Air Force One then goes and intercepts this suspicious aircraft. [Aero-News Network, 7/19/2012; KFDI, 12/11/2012] Air Force One is flying toward Barksdale Air Force Base in Louisiana and has now been joined by two F-16 fighters belonging to the 147th Fighter Wing of the Texas Air National Guard (see (11:29 a.m.) September 11, 2001). [Rosenfeld and Gross, 2007, pp. 40; Aviationist, 9/9/2011]
Pilot Says Aircraft Will Be Shot Down if It Is Hostile - The pilot of one of the fighters calls Tillman and tells him, “There’s a guy coming off New Orleans, looks like New Orleans, and he’s coming off and he’s climbing right at us, he’s coming right up at us.” He says he has instructed the pilot of the other fighter to head out to locate and identify the aircraft, and, he says, if the aircraft is “not a friendly, he’s gonna go ahead and splash him.” Tillman asks the pilot, “Who has got shootdown authority here?” and is told, “You have shootdown authority.” He then phones the president’s office, downstairs on Air Force One, and says to the person who answers, “Let the president know: the fighters on the wing say that I have shootdown authority.” Tillman then hears “a little chuckle in the background,” which, he will later say, is the “president and everybody laughing ‘cause Tillman thinks he has shootdown authority.”
Aircraft Is Just a Learjet Flown by a Civilian - The suspicious aircraft is intercepted by the fighter that went to locate and identify it. It turns out to be a Learjet piloted by a civilian, according to Tillman, which has just taken off from Lakefront Airport in New Orleans. “My angle coming in [toward Barksdale Air Force Base] was coming right over New Orleans and he’s taking off, coming right at me,” Tillman will say. [US Air Force, 2/29/2012 ; Aero-News Network, 7/19/2012; KFDI, 12/11/2012] If this is correct, it is unclear why the aircraft was permitted to take off, since the FAA ordered a nationwide ground stop at around 9:26 a.m., which was supposed to prevent any aircraft taking off across the US (see (9:26 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25] “It’s the only guy in the country that didn’t get the word we’re not flying today,” Tillman will comment. Finally, according to Tillman, the FAA’s Houston Center gets the Learjet back on the ground. [KFDI, 12/11/2012] Air Force One then heads on to Barksdale Air Force Base, where it will land at 11:45 a.m. (see 11:45 a.m. September 11, 2001). [CBS News, 9/11/2002]

Air Force One at Barksdale Air Force Base. [Source: Win McNamee / Reuters]Air Force One, with President Bush on board, lands at Barksdale Air Force Base—the home of the B-52 bomber—near Shreveport, Louisiana. [New York Times, 9/16/2001; Daily Telegraph, 12/16/2001; BBC, 9/1/2002] The president’s plane was escorted by fighter jets from the 147th Fighter Wing of the Texas Air National Guard as it came in to land (see (11:29 a.m.) September 11, 2001). [Time, 9/14/2001; Filson, 2003, pp. 87; Bush, 2010, pp. 132] Two of those fighters now land at Barksdale with Air Force One while the other two remain airborne, flying a combat air patrol over Shreveport and Bossier City. Aircraft and personnel at Barksdale were participating in the major training exercise Global Guardian this morning, before the terrorist attacks began (see 8:48 a.m. September 11, 2001), and after touching down, Air Force One taxies past 40 fully loaded B-52s. [Times-Picayune, 9/8/2002; Bombardier, 9/8/2006 ; Draper, 2007, pp. 141] Air Force personnel dressed in full combat gear and brandishing M-16s then set up a perimeter around the plane. [Time, 9/14/2001] Bush initially remains on board, gathering more intelligence. There is no mobile gangway on the tarmac and so he is unable to get off through his usual door in the top half of Air Force One. Instead, the flight crew opens a hatch near the belly of the plane and lowers a set of retractable stairs while Bush continues working the phones. The president finally gets off the plane just before noon and is then escorted away from it amid tight security (see (11:55 a.m.) September 11, 2001). [Sammon, 2002, pp. 111-112] The Daily Telegraph will later comment, “The official reason for landing at Barksdale was that Mr. Bush felt it necessary to make a further statement (see 12:36 p.m. September 11, 2001), but it isn’t unreasonable to assume that—as there was no agreement as to what the president’s movements should be—it was felt he might as well be on the ground as in the air.” [Daily Telegraph, 12/16/2001] Bush will remain at Barksdale Air Force Base for almost two hours before taking off again on Air Force One (see 1:37 p.m. September 11, 2001). [Salon, 9/11/2001; 2d Bomb Wing, 6/30/2002 ]

Two A-10 aircraft from Barksdale Air Force Base. [Source: Greg Steele / US Air Force]Because no fighter jets are available at Barksdale Air Force Base, the Air Force Reserve places two A-10 jets, which are intended for close air support of ground forces, on alert in order to defend the base and the president’s plane, Air Force One, which landed at Barksdale at 11:45 a.m. (see 11:45 a.m. September 11, 2001). Lieutenant General Thomas Keck, the commander of the 8th Air Force, is responsible for protecting President Bush and Air Force One from any attack while they are at his base, and he realizes something needs to be done to provide cover for Barksdale. He therefore calls Brigadier General Jack Ihle, the commander of the 917th Wing of the Air Force Reserve at Barksdale, and requests help. When Keck asks Ihle if he can provide “any kind of defense,” Ihle immediately answers, “You got it!” The Air Force Reserve at Barksdale has no fighters, but it does have A-10 Warthogs, which are twin-engine jet aircraft known as “tank killers,” because they can deliver heavy firepower against tanks and ground forces. Despite the plane’s relatively slow speed, the A-10’s “gun is deadly,” according to Keck. Two A-10s are therefore parked at the end of the base’s runway on cockpit alert, with crews ready to take off immediately if required. Keck will later recall, “We felt better having them there, and then NORAD sent over a couple of F-16s before long.” [American History, 10/2006 ; GlobalSecurity (.org), 7/7/2011] (Keck is presumably referring to the fighters launched by the Louisiana Air National Guard’s 159th Fighter Wing to follow Air Force One after it leaves Barksdale (see (1:45 p.m.) September 11, 2001). [Filson, 2003, pp. 87; Associated Press, 12/30/2007] ) Two of the four F-16 fighters from the 147th Fighter Wing of the Texas Air National Guard that escorted Air Force One as it came in to land at Barksdale fly a combat air patrol overhead, while the other two are on the ground with Air Force One while the president is at the base, according to the Bombardier, the newspaper for Barksdale Air Force Base. [Bombardier, 9/8/2006 ]

President Bush at Barksdale Air Force Base, accompanied by Lieutenant General Thomas Keck. [Source: White House]President Bush is provided with a high level of security when he gets off Air Force One at Barksdale Air Force Base, near Shreveport, Louisiana, and is promptly driven to a conference center on the base from where he makes a brief phone call. [USA Today, 9/11/2001; Newseum et al., 2002, pp. 164; Rove, 2010, pp. 258-259] Air Force One landed at Barksdale at 11:45 a.m. and was immediately surrounded by Air Force personnel in full combat gear, with their rifles drawn (see 11:45 a.m. September 11, 2001). [USA Today, 9/11/2001; St. Petersburg Times, 7/4/2004] Bush remained on board while a retractable set of stairs was lowered for him to leave the plane by.
Reporters Updated on President's Actions - A dark blue Dodge Caravan now pulls up next to these stairs, and a Secret Service agent and two Air Force officers take positions at the bottom of the stairs. The Dodge then pulls away, perhaps 40 feet back from the plane, and is swept inside and outside with dogs. Some members of the president’s staff come down the stairs from the plane. White House press secretary Ari Fleischer approaches the pool of reporters who have been traveling on Air Force One and who are waiting under the plane’s left wing for the president to disembark. Fleischer gives them a brief update on the president’s actions during the flight and adds: “You will see [the president] disembark here shortly. He will head inside and that’s all I’m going to indicate at this moment. You will have additional information shortly.” Fleischer then answers several questions from the reporters.
President Gets off Plane and into Minivan - Bush then descends from Air Force One. [USA Today, 9/11/2001; Sammon, 2002, pp. 111] The Shreveport Secret Service office has been mobilized to oversee security arrangements while the president is at Barksdale. However, there is no presidential limousine waiting to drive Bush away from the plane. [Rove, 2010, pp. 258] Normally the president’s armored limousine would be flown in ahead of time on a military transport plane, but there has been no time to get it to Barksdale. [Sammon, 2002, pp. 112] Bush instead gets into the Dodge Caravan, which is being guarded by a Humvee with a .50-caliber machine gun on top. [Rove, 2010, pp. 258] White House chief of staff Andrew Card gets in with him. The media and some of Bush’s staff, including his senior adviser, Karl Rove, and his communications director, Dan Bartlett, get into an Air Force minibus. [USA Today, 9/11/2001; Sammon, 2002, pp. 112]
Bush Taken to Conference Center on Base - The Dodge then drives off at high speed. Bush will later recall that it “blasted off down the runway at what felt like 80 miles an hour. When the man behind the wheel started taking turns at that speed, I yelled, ‘Slow down, son, there are no terrorists on this base!’” [Bush, 2010, pp. 132] The Humvee pulls out behind the Dodge, and the airman manning the machine gun on top cocks his weapon and puts a live round in the chamber. The minibus carrying the reporters follows moments later. [Rove, 2010, pp. 258-259] The small motorcade drives to the Dougherty Conference Center, a two-story building on the base. At the stroke of noon, Bush and his aides enter the building. A car blocks the driveway and several armed soldiers stand guard while the president is inside. [USA Today, 9/11/2001; Sammon, 2002, pp. 112]
Bush Speaks to Vice President - Bush and his aides are met by Colonel Curtis Bedke, the commander of the 2nd Bomb Wing, and Lieutenant General Thomas Keck, the commander of the 8th Air Force, apparently as they are entering the conference center. [2d Bomb Wing, 6/30/2002 ; American History, 10/2006 ] Inside, Bush picks up a telephone and speaks briefly with Vice President Dick Cheney, who is at the White House. [Sammon, 2002, pp. 112] Bush tells Keck he needs to get to a secure phone. Keck says there is one in his office, but this is in a different building on the base. [American History, 10/2006 ] The pool of reporters waits in the parking lot outside the conference center for about 10 minutes while the president is inside. Bush and his staff finally come out at 12:11 p.m., to be taken to the 8th Air Force headquarters building (see (12:11 p.m.-1:20 p.m.) September 11, 2001). [USA Today, 9/11/2001; Sammon, 2002, pp. 112]

President Bush is taken to the headquarters of the 8th Air Force at Barksdale Air Force Base, Louisiana, from where he calls government officials in New York and Washington, DC, prepares and records a speech to the nation, and watches television coverage of the terrorist attacks. [Salon, 9/11/2001; Associated Press, 10/2/2001; American History, 10/2006 ] After landing at Barksdale (see 11:45 a.m. September 11, 2001), Bush was initially driven to a conference center on the base, where he made a brief phone call (see (11:55 a.m.) September 11, 2001). [USA Today, 9/11/2001; Newseum et al., 2002, pp. 164]
Bush Driven to 8th Air Force Headquarters - Bush emerges from there at 12:11 p.m. accompanied by his senior adviser, Karl Rove, his chief of staff, Andrew Card, his military aide, some other aides, and several Secret Service agents. [Sammon, 2002, pp. 112; American History, 10/2006 ] He is then driven to “Building 245” on the base—the headquarters of the 8th Air Force—in a small motorcade that also includes the pool of reporters who have been traveling with him on Air Force One. Inside the building, they all can see a sheet of paper that has been taped to a door, with words written in large black type, “Defcon Delta”—the highest possible state of military alert. [USA Today, 9/11/2001; Sammon, 2002, pp. 112] Bush and his staff go to the office of Lieutenant General Thomas Keck, the commander of the 8th Air Force, where they get to work responding to the attacks.
Bush Watches TV, Makes Phone Calls - Bush watches the latest developments on a television in Keck’s office. He sees for the first time the footage, shown on CNN, of the World Trade Center towers collapsing. He tells Keck, “I don’t know who this is, but we’re going to find out and we’re going to go after them, and we’re not just going to slap them on the wrist.” There is a secure phone in Keck’s office, and Bush uses it to talk with Vice President Dick Cheney at the White House (see (12:58 p.m.-1:25 p.m.) September 11, 2001), Defense Secretary Donald Rumsfeld at the Pentagon (see 1:02 p.m. September 11, 2001), and White House counselor Karen Hughes, who is also back in Washington. He also talks over the secure phone with New York City Mayor Rudolph Giuliani, New York Governor George Pataki, and New York Senator Charles Schumer. [Associated Press, 10/2/2001; Daily Telegraph, 12/16/2001; American History, 10/2006 ]
Bush Prepares Speech to the Nation - Bush and Card together draft a speech to the nation that the president is going to record at the base, according to the New Orleans Times-Picayune. [Times-Picayune, 9/8/2002] However, according to journalist and author Bill Sammon, the speech is drafted by Bush’s press secretary, Ari Fleischer, who is with the president at Barksdale, and edited by Hughes, back in Washington. [Sammon, 2002, pp. 113] Once the speech is ready, Keck escorts Bush to the building’s conference room to be filmed delivering it. [American History, 10/2006 ] The reporters traveling on Air Force One go to the conference room after entering the 8th Air Force headquarters building, and are there when Bush records his speech at 12:36 p.m. (see 12:36 p.m. September 11, 2001). [USA Today, 9/11/2001]
Bush Informed of Intelligence about Attacks - Keck remains at Bush’s side for the entire time the president is in the 8th Air Force headquarters building. He works intently, monitoring base security and keeping up to date with the latest information from the 8th Air Force Command. He and his team keep Bush and his aides informed about the intelligence coming in via Air Force channels about the morning’s attacks and ongoing events. After nearly two hours at Barksdale, Bush and his entourage prepare to leave the base. Keck will accompany the president as he is driven back to Air Force One. [American History, 10/2006 ]

President Bush records a speech at Barksdale Air Force Base. [Source: Win McNamee / Reuters]President Bush delivers a short speech to the nation in a windowless conference room at Barksdale Air Force Base, Louisiana, which is recorded and will be broadcast on television about half an hour later. [Time, 9/14/2001; Sammon, 2002, pp. 113-117] Since arriving at Barksdale (see 11:45 a.m. September 11, 2001), Bush has been spending time in the office of Lieutenant General Thomas Keck, the commander of the 8th Air Force (see (12:11 p.m.-1:20 p.m.) September 11, 2001). [American History, 10/2006 ] Bush will later recall that by 12:30 p.m., “it had been almost three hours since I had spoken to the country” (see 9:30 a.m. September 11, 2001) and he is “worried people would get the impression that the government was disengaged.” [Bush, 2010, pp. 133]
Bush Taken to Conference Room to Record Statement - A short statement to the nation has therefore been prepared for Bush to deliver. Keck escorts the president from his office to the conference room in the 8th Air Force headquarters building to record it. Bush is also accompanied to the room by his chief of staff, Andrew Card, his senior adviser, Karl Rove, his communications director, Dan Bartlett, his press secretary Ari Fleischer, and several Secret Service agents. [Sammon, 2002, pp. 113; American History, 10/2006 ] A hurried attempt has been made to prepare the room for the president’s speech. [9/11 Commission, 7/24/2004, pp. 325] Airmen have arranged three US flags behind the wooden lectern behind which Bush will speak, and have tried to add some lighting to brighten up the dark room. The reporters who have been traveling with the president on Air Force One went to the conference room after entering the 8th Air Force headquarters building, and are assembled there when Bush comes in. [USA Today, 9/11/2001; American History, 10/2006 ]
Tape of Speech Taken to Satellite Truck to Be Broadcast - Bush delivers his 219-word speech in precisely two minutes. [USA Today, 9/11/2001; Woodward, 2002, pp. 19] After doing so, he leaves the room without acknowledging, or taking any questions from, the reporters in the room. [USA Today, 9/11/2001; Newseum et al., 2002, pp. 165] Keck, who stays to watch Bush deliver the speech, then escorts the president back to his office. [American History, 10/2006 ] Master Sergeant Rich Del Haya, the officer in charge of the 8th Air Force public affairs office, is then called to the 8th Air Force headquarters building to collect the videotape of the speech. He runs out of the building with it, accompanied by a CBS network producer and reporter, and drives toward the base’s far north entrance. Gate officials contact a state trooper outside the base, who escorts the three to a satellite truck of the local CBS affiliate. [Times-Picayune, 9/8/2002] The recording of the president’s speech will be broadcast from the satellite truck at 1:04 p.m. (see 1:04 p.m. September 11, 2001). [Sammon, 2002, pp. 117]

Air Force One departs Barksdale Air Force Base. [Source: Reuters]Air Force One takes off from Barksdale Air Force Base in Louisiana to fly President Bush to Offutt Air Force Base in Nebraska. While Bush has been at Barksdale, base personnel have refueled Air Force One and restocked it with provisions for its continuing journey, on the basis that it may have to serve as the president’s flying command center for the foreseeable future. [Associated Press, 10/2/2001; 2d Bomb Wing, 6/30/2002 ; BBC, 9/1/2002]
Reduced Number of Passengers on Board - For security reasons, the number of people traveling on Air Force One has been reduced (see (1:00 p.m.) September 11, 2001). [Fleischer, 2005, pp. 145-146] Those continuing with the president include Bush’s chief of staff Andrew Card, his senior adviser Karl Rove, his communications director Dan Bartlett, White House press secretary Ari Fleischer, and assistant press secretary Gordon Johndroe. The number of Secret Service agents accompanying the president has been reduced, as has the number of reporters. The five remaining journalists are Ann Compton of ABC Radio, Sonya Ross of the Associated Press, Associated Press photographer Doug Mills, and a CBS cameraman and sound technician. [Salon, 9/11/2001; Associated Press, 9/12/2001]
President Given Thumbs-up by Airmen - Lieutenant General Thomas Keck, the commander of the 8th Air Force, has been at Bush’s side for most of his time at Barksdale, and accompanies the president as he is being driven across the base to Air Force One. The president passes a row of B-52 bombers and is given a thumbs-up by the planes’ crew members. Keck explains to Bush that this means the troops “are trained, they’re ready, and they’ll do whatever you want them to.” Military police salute and other Air Force crew members cheer the president as he passes them. [American History, 10/2006 ]
Fighter Escort Rejoins Air Force One - Air Force One is being guarded by soldiers with their guns drawn when Bush reaches it, and a pack of military dogs is patrolling the tarmac. [Sammon, 2002, pp. 117-118] After the plane takes off, two F-16 fighter jets pull up alongside it to provide an escort. [American History, 10/2006 ] These are presumably the same fighters, belonging to the 147th Fighter Wing of the Texas Air National Guard, that escorted Air Force One as it came in to land at Barksdale (see (11:29 a.m.) September 11, 2001). [Filson, 2003, pp. 87; Bombardier, 9/8/2006 ]
Destination Chosen Due to 'Continuity of Government' Plan - Bush’s destination, Offutt Air Force Base, is home to the US Strategic Command (Stratcom), which controls the nation’s nuclear weapons. [Associated Press, 9/11/2001; Woodward, 2002, pp. 19] Bush will later say the decision to head there was based on Offutt’s “secure housing space and reliable communications.” [Bush, 2010, pp. 133] The base’s secure teleconferencing equipment will allow the president to conduct a meeting of his National Security Council later in the afternoon (see (3:15 p.m.) September 11, 2001). [Sammon, 2002, pp. 119; Woodward, 2002, pp. 19, 26] According to the 9/11 Commission Report, Offutt has been chosen as the president’s next destination “because of its elaborate command and control facilities, and because it could accommodate overnight lodging for 50 persons. The Secret Service wanted a place where the president could spend several days, if necessary.” [9/11 Commission, 7/24/2004, pp. 325] But according to White House counterterrorism chief Richard Clarke, the decision to head to Offutt instead of back to Washington, DC, was due to a plan called “Continuity of Government.” This program, which dates back to the Reagan administration, originally planned to set up a new leadership for the US in the event of a nuclear war. It was activated for the first time shortly before 10:00 a.m. this morning (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Washington Post, 4/7/2004; ABC News, 4/25/2004]

An F-15 from the 159th Fighter Wing. [Source: Louisiana National Guard]Fighter jets belonging to the Louisiana Air National Guard’s 159th Fighter Wing are launched in order to accompany Air Force One after it takes off from Barksdale Air Force Base. [Filson, 2003, pp. 87; Associated Press, 12/30/2007] The 159th Fighter Wing is located at Naval Air Station Joint Reserve Base New Orleans, in Belle Chasse, Louisiana. [GlobalSecurity (.org), 1/21/2006]
SEADS Scrambles Fighters - Although the wing is not one of NORAD’s alert units around the US, NORAD’s Southeast Air Defense Sector (SEADS) scrambles four of its fighters around the time President Bush is leaving Barksdale Air Base on board Air Force One (see 1:37 p.m. September 11, 2001). The fighters had already been loaded with live missiles by the time Air Force One landed at the base (see 11:45 a.m. September 11, 2001). According to weapons officer Major Jeff Woelbling, “As we were all watching the news, the wing leadership decided to configure our jets and get ready.”
Military Unaware of Air Force One's Route - At the time Air Force One leaves Barksdale, SEADS is unaware of its next destination. Lieutenant Colonel Randy Riccardi, the commander of the 122nd Fighter Squadron, which is part of the 159th Fighter Wing, will later recall, “When Air Force One took off out of Barksdale, we were scrambled because SEADS didn’t know his route of flight.” Riccardi will add: “We were in a four-ship and turned north toward Barksdale and the president was already airborne. We were 300 miles behind him since SEADS didn’t know where he was going.” The 159th Fighter Wing jets will accompany Air Force One until it is near Offutt Air Force Base, Nebraska (see 2:50 p.m. September 11, 2001). They then turn around and return to base. [Filson, 2003, pp. 87] When Air Force One landed at Barksdale, it was already being escorted by jets from the 147th Fighter Wing of the Texas Air National Guard (see (After 9:56 a.m.) September 11, 2001 and (11:29 a.m.) September 11, 2001). Those jets will continue escorting the president’s plane until it reaches Washington, DC. [Galveston County Daily News, 7/9/2005; Bombardier, 9/8/2006 ]