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General Questions:
Will I receive a new or used textbook? You may receive a new or a used textbook, based on availability. All used textbooks will be in acceptable rental condition, as determined by us. If you are not satisfied with the book you receive, you can return it for a refund within 30 days.
Will my textbook include the CD, codes, and other supplementary materials? We do not guarantee that supplemental materials will be included when you rent textbooks from Amazon.com.
Can I write and highlight in the textbook?As a courtesy to future customers, we ask that you limit your writing and highlighting to a minimal amount. If we determine that the book is no longer in acceptable rental condition when you return it, including because of excessive writing or highlighting, you will be charged the full purchase price, less any rental fees and extension fees you have already paid, and we will ship the book back to you to keep.
What does acceptable rental condition mean?Acceptable rental condition means:
Pricing:
Why do rental prices vary by state? When you order textbook rentals on Amazon.com, you're ordering from one of multiple sellers that offer rentals through Amazon.com. Sellers offering textbook rentals on our website are allowed to sell items at any price they choose, and some sellers do not rent books in all states. Therefore, rental price may vary by state because the seller offering the lowest price may not rent books in your state.
Will I be charged sales tax on my rental order? Taxes are applied to textbook rentals where required by state law. Learn More.
Can I use my Amazon gift cards or promotional balance to pay for my textbook rental? If you already have a credit balance on your account from Amazon.com Gift Cards or eligible promotional codes, we will always apply the full value of such credits before charging the remaining balance to your credit card. However, even if you have sufficient credit to pay for the initial rental fee when you rent textbooks, you must still have a valid credit card on file, that expires no earlier than 45 days after your due date, to complete the order to cover any additional fees incurred. Currently, gift cards and promotional balances cannot be used to extend or purchase your textbook rental. Shipping:
What shipping methods are offered?Amazon standard shipping rates apply when you rent textbooks; standard 3-5 business days, two-day, and one-day. Orders are Fulfilled by Amazon and are eligible for FREE Shipping on orders over $35 and Prime FREE Two-Day shipping (where available). Join Amazon Student and get FREE Two-Day Shipping for six months with Amazon Prime shipping benefits, as well as exclusive offers via e-mail.
Why is my shipping state not available? When you order textbook rentals on Amazon.com, you're ordering from one of multiple sellers that offer rentals through Amazon.com. Some sellers do not rent books in all states. Amazon.com also offers the option to purchase used or new textbooks.The textbook also may be available in a Kindle edition. If you don't own a Kindle, you can access Kindle titles using Kindle apps for computers and mobile devices. You can visit the Kindle Support pages for more information about shopping in the Kindle Store and options for accessing Kindle content.
Will you ship my textbooks internationally? We currently ship rental textbooks only to the continental United States, Alaska and Hawaii. |
Returning my book and late fees:
How do I return my textbooks at the end of my rental period?To return a textbook after the first 30 days of the rental period, simply go to Your Account on Amazon.com and select Your Textbook Rentals to view your rental library. Select the textbook you wish to return and then select "Return books" to print the return shipping label. Print out the packing slip and return shipping label. Package up the textbook(s) you wish to return, including the packing slip. Apply the return shipping label and return to the carrier on or before the due date. Return shipping is free when you use the provided shipping label.
Where do I find my textbook's due date?You can find the due dates of all of your rented textbooks on the Your Textbook Rentals page in your Amazon.com account, where you can also extend the rental period, purchase the rental textbook and initiate a return.
Will I be sent reminders as my return due date approaches?Yes. Amazon will email you reminders for your rented textbooks to the email address provided at time of rental.
What happens if I am late returning my textbooks? If your book is not received with a postmark of the due date or an earlier date, we will automatically extend your textbook rental period by 15 days and charge you for a 15 day extension, and if the textbook is still not received with a postmark of the extension due date or an earlier date, we will charge you the purchase price (as of the time of rental) less any rental fees and, if applicable, extension fees already paid. Please do not ship the book to us once you have been charged the buyout price – that textbook is yours to keep.
Does Amazon’s standard 30 day return policy apply when I rent textbooks?Yes, if you return the textbook within the first 30 days of your rental period in the same condition as when you received it, you will receive a full refund of the rental fee. Visit Returns Center for more information. If you return the textbook after the first 30 days of your rental period, you will not receive any refund of the rental fee, even if you return the textbook before its due date or subsequently purchase the textbook.
Can I trade-in a book I rented on Amazon?No, if you rented a book on Amazon, please return it by going to Your Account on Amazon.com and selecting Your Textbook Rentals to view your rental library. From there you can select the textbook(s) you wish to return and print a prepaid return shipping label.
I traded in a book I rented on Amazon. What do I do now?A textbook rented on Amazon may not be traded in through the Amazon Trade-In program unless you have first purchased it. For information on how to purchase your rental textbook, click here. If you have traded in a rented textbook without first purchasing it, you will be charged the same fees as a rental textbook that is not returned. For more information about fees charged on rental textbooks that are not returned, click here.
How can I extend my textbook rental period?You can extend your textbook rental by 15 days or renew for another semester for an additional fee. You can purchase an extension by going to Your Account and selecting Your Textbook Rentals to view your rental library. Select the textbook rental and then select the desired new extension period.
Can I purchase the textbook during my rental period?Yes, when you rent textbooks at Amazon.com, you may purchase the textbook after the first 30 days of your rental period. Simply go to Your Account and select Textbook Rentals to view your rental library. Select the textbook you wish to purchase and then proceed through the checkout process.
Can I get a refund for an extension if I end up not needing it? You can request a full refund for a textbook rental extension if you end up returning the book before your original pre-extension due date. You cannot request a refund for the extension after your original due date has passed. The refund will be given in the form of an Amazon Gift Card. To request a refund, please contact Customer Service.
Why can't I use my Amazon gift card to extend or purchase my textbook rental? The functionality to support use of gift cards and promotional balances to extend or purchase your textbook rental is not currently available. However, you can use credit cards and debit cards. |
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The Amazon.com Textbook Rental Store |
| Rent your textbooks this year and save up to 80%. With our flexible rental program, you can keep your textbooks for a semester. And when it comes time to send your books back, we'll pay for return shipping. All this means more money in your pocket for the things in life that can't be learned from a book. |
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