About us
The Age is published on the Web after midnight from Monday to Sunday. The site is also updated throughout the day, seven days a week, as news breaks.
Information on the Age is available at http://about.theage.com.au/. To get up to date on the recent changes across the Age newspaper and site, please visit here.
Contact us
We value our readers and welcome your thoughts and feedback.
If you wish to provide feedback, have a question or encounter an issue, please click here to send us an email. Our feedback form is available across the whole site, just access the 'Give Feedback' option within the page footer. Please ensure you select the option most appropriate your email and it'll be directed to the appropriate team.
For more specific contact points and instructions, please see the below details:
|
The Age switchboard 03 8667 2000 |
Address 655 Collins Street Docklands 3008 Melbourne |
Postal address Online Editor PO Box 257 Melbourne VIC 3001 |
Subscription queries
For FAQs regarding our products and services Click here
To submit a support request or product enquiry Click here
Newspaper subscriptions
For newspaper subscription terms and conditions Click here
To manage your newspaper subscription online Click here
Digital subscriptions
For digital subscription terms and conditions Click here
To manage your digital subscription online Click here
Group & Corporate subscriptions
For group and corporate subscription terms and conditions Click here
To manage your digital subscription online Click here
Editorial feedback
Article feedback
For all article and editorial feedback, please click here and select the 'Editorial feedback' option under The Age.
Typos, factual errors & broken links
Found a typo or error in an article? Found a broken link? To let us know, click here and select the 'Broken links & typos' option under The Age.
Send a press release or your news
To submit a press release or advise of a story please email here. Alternatively, phone us on 03 8667 2250.
Contacting our Journalists
Individual staff members can be contacted using the initial of their first name followed by their surname then @fairfaxmedia.com.au. Some staff may have a slightly different format for their email, so in the event your email is returned to you as undeliverable, please contact us on 03 8667 2000.
Code of Conduct
The Age code of conduct is an important statement about how we behave in our professional lives and about how we relate to newsmakers, sources, contacts, colleagues and the public. If you would like to receive a copy of The Age code of conduct please contact: Nadia Cole (Communications coordinator)
Advertising, Classifieds & Notices
Advertising
Information on advertising within the Age can be found at the Fairfax Media Adcentre.
Advertising information specific to the newspaper and other print products is available here.
Information on advertising online and within other digital products is available here.
Do you have feedback on the advertising within the newspaper or the site? Send your feedback (including complaints) here selecting the 'Advertising feedback & queries' option under The Age topic.
Classifieds & Notices
Place your classified ad or notice here.
General queries & Support
The Age
For any general queries or feedback regarding the Age (newspaper and online), please send us an email via the feedback form available here selecting the 'General feedback & queries' option under The Age.
To report a broken link, click here selecting the 'Broken links & typos' option under The Age.
Newsletters
A list of all The Age newsletters is available here.
If you have a newsletter related query or issue (including unsubscribe requests), please contact us here selecting the 'Newsletter queries' option under Other Age queries.
Video & The Age TV
For all feedback and issue reporting regarding the videos across the Age site and The Age TV service, please email here selecting the appropriate option under the Video & TV topic.
Mobile site & Apps
To contact us regarding the mobile site or any The Age apps (including the Digital Edition, iPad and Android apps) please send your email here selecting the appropriate option under Mobile & Tablet apps.
The Age Shop
The online Age Shop is available at http://www.theageshop.com.au/. For all The Age Shop queries, please contact us on store.help@theage.com.au or Tel: 1300 656 059.
Syndication, Photo Sales & Front Pages
You can purchase photos and front pages (for both consumer use or licensed for commercial use) from the Fairfax Media Syndication office. They will also assist with all licensing queries relating to Fairfax content. Please visit www.fairfaxsyndication.com or contact +61 2 9282 3636 or 1300 136 466 or syndication@fairfaxmedia.com.au.
Backorders and old editions
Most newsagents will carry copies of newspapers up to 2 weeks old. Editions older than the past two weeks can be ordered through Paper World on 1800 811 755 or visit www.paperworld.com.au.
Fairfax Media membership
Membership
The Age site is part of the Fairfax Media Network. Membership is free and gives you access commenting on articles, enabling site settings (see the 'cog' icon in the dock at the very top of every page on the site), newsletters, alerts, competitions and special offers.
To manage your membership account (update details & reset password) click here.
You can use the same membership login across many sites within the Fairfax Media network, such as:
Privacy Policy & Conditions of Use
The Fairfax Media Privacy Policy is available here and our Conditions of Use statement is available here.
The Australian Press Council
The Age is bound by the Standards of Practice of the Australian Press Council. If you believe the standards may have been breached, you can contact the Age directly (please see the article feedback options listed above) or approach the Council by email (info@presscouncil.org.au) or phone (02 9261 1930 or 1800 025 712). For further information, see www.presscouncil.org.au.
How do I obtain permission to republish Fairfax content?
You can purchase or license all Fairfax Media copyright content either directly from Fairfax Syndication or via Copyright Agency Limited (CAL) RightsPortal service for text articles only.
Fairfax Media Reprints & Permissions
With CAL's RightsPortal service it’s faster and easier than ever before to secure permission for articles from Fairfax Media titles to be reused in a reprint, book/textbook, website/blog, intranet/extranet, email, newspaper, newsletter/flyer, journal/magazine, presentation/slide kit, annual report, course pack, training materials, photocopy, documentary, or on television.
Click on the Reprints & permissions link option above the online article to open the RightsPortal page.
1. Select the way you would like to reuse the content
2. Create an account if you haven’t already
3. Accept the terms and conditions and you’re done
Photographs & Front Pages
Photographs and Front Pages can be purchased for consumer use or licensed for commercial use from www.fairfaxsyndication.com.
Enquiries
For questions regarding licensing Fairfax content, please contact Fairfax Media Syndication on +61 2 9282 3636 or 1300 136 466, or email syndication@fairfaxmedia.com.au.
For questions about using the RightsPortal service, please contact CAL via phone +61 2 9394 7600 or email clearrights@copyright.com.au.
