The eWAY story

In 1998, Matt Bullock saw a growing need for businesses to be able to accept credit cards online with the same ease, flexibility and security they had access to in their brick-and-mortar stores. He founded eWAY® to help merchants reach this goal. Our payment gateway is now the most respected in the eCommerce industry, and is used by more than 11,000 sellers in six countries.

In the Future

  • eWAY continues to develop cutting-edge tools for merchants, helping their businesses grow both on and offline
  • By expanding into more countries, eWAY consolidates its position as the preferred payment provider for merchants all over the world

2012

  • eWAY reaches 11,000 active merchants
  • HSBC joins eWAY’s network of banking partners
  • Matt Bullock raises more than $14,000 for underprivileged Australians by participating in the CEO CookOff
  • eWAY donates more than $15,000 to Ronald McDonald House Charities, which provides vital support for the families of sick children
  • eWAY’s partnership with American Express is extended to New Zealand, giving merchants more ways to take payments from their customers
  • Direct Payments, MultiCurrency Payments, and Recurring Payments, some of eWAY Australia’s most popular features, are made available to UK merchants
  • eWAY launches new websites in Australia, New Zealand and the United Kingdom
  • The eWAY Business Centre becomes MYeWAY, a fully-featured business management tool
  • Rapid API becomes available, allowing merchants to fully customise their payment pages and transmit credit card data directly from their customers' web browsers to the eWAY payment gateway, without the billing information touching their servers

2011

  • eWAY activates the Global Business Centre, bringing all merchants on our Australian, New Zealand and UK platforms in line
  • Leveraging on the global platform, the new Australian Shared Payment page gives international merchants a unified method of connecting to eWAY
  • eWAY extends into Social Media platforms, with dedicated profiles on Facebook, Twitter and LinkedIn to communicate with merchants, partners and friends about eCommerce matters
  • Elavon is added to eWAY’s list of supported acquirers in the UK
  • Matt Bullock, eWAY CEO is named as a finalist in the BRW Entrepreneur of the Year
  • eWAY comes in at number 79 on the BRW Fast 100 for 2011
  • IVR Payments are launched, allowing eWAY merchants to issue invoices that their customers can pay over the phone using our automated system
  • eWAY partners with GetPrice, giving eCommerce merchants a headstart in advertising their products online
  • A partnership with Diners Club is formed, allowing eWAY to resell Diners Club merchant facilities
  • Transaction Emails are released, enabling eWAY merchants to more effectively market to their existing customers
  • The link to Bendigo Bank is completed
  • eWAY opens an office in Edinburgh, Scotland, allowing for follow-the-sun support
  • eWAY unveils its Partner Portal, a free tool which allows eWAY and web developers to collaborate while serving their clients

2010

  • eWAY moves the online sign up process onto the Force.com platform, streamlining the registration steps for merchants and enhancing communication channels between new clients and eWAY.
  • eWAY signs an exclusive agreement with First Data International and Standard Chartered Bank to expand into Asia, paving the way for eWAY to assist merchants in India, Singapore, Hong Kong and Malaysia with our increasingly global payment platform
  • Citibank is added as another option for eWAY merchants in Australia who wish to accept payments online, enhancing the reach of eWAY's payment solutions
  • eWAY signs an agreement with Google to offer Google products such as Google Adwords directly to its merchant base in Australia and New Zealand, enhancing their ability to grow
  • CEO Matt Bullock is recognised at the 2010 Online Retailer Industry Awards with the Industry Recognition Award, acknowledging his significant contribution to the online payment industry
  • eWAY releases its iPhone payment application, allowing Australian merchants to accept payments directly through their mobile phone - iPhone Payment App
  • eWAY completes its link with additional UK banks including RBS, Bank of Scotland and Chase Paymentech, increasing the acquiring options available to UK merchants

2009

  • eWAY signs an agreement with Paymark to expand its eCommerce solutions across the Tasman, accessing a banking network including ASB, Westpac, ANZ, Bank of New Zealand and The National Bank of New Zealand
  • A partnership is made with St George to simplify the process of signing up for an Internet Merchant Facility, making it even easier for eWAY merchants to get started online
  • The new eWAY Business Centre is launched, with improved usability and functionality, multiple logins with user-defined roles, enterprise reports and dashboard payment analytics
  • eWAY launches its LivePerson chat service, further improving its ability to give real-time customer service to eWAY merchants
  • eWAY wins the 2009 CeBIT.au Award for Engineering Excellence, the third award in three years at Australia's leading ICT expo
  • eWAY CEO Matt Bullock launches his Twitter feed at http://twitter.com/mattbullock, allowing merchants to discuss eCommerce issues with him
  • eWAY moves to Avaya phone systems for its communication needs, allowing for additional functionality such as customised user experiences over the phone, as well as superior tracking and reporting across our phone network
  • Expanding on our existing partnership with SalesForce.com, the world's leading cloud-based CRM, eWAY launches its force.com websites, which are hosted directly within SalesForce and create a seamlessly connection between the content served to users and the customer relationship data used by eWAY staff
  • eWAY exhibits at the inaugural Online Retailer Exhibition
  • eWAY's reputation for online innovation is further enhanced when the new website goes live
  • The launch of eWAY’s services in New Zealand is announced at the BizzOne trade show in Auckland
  • eWAY CEO Matt Bullock embarks on the ACT Chief Minister's Trade Mission to the UK and UAE, establishing agreements with major banks and suppliers in the UK

2008

  • eWAY wins the 2008 Telstra ACT Business of the Year
  • eWAY wins the 2008 MYOB ACT Small Business of the Year
  • eWAY wins the 2008 CeBIT Platinum Award for Excellence in Technology Services
  • eWAY wins the 2008 Deloitte Canberra BusinessPoint Sales Growth Award
  • eWAY is a finalist in the 2008 Dell Small Business Awards
  • eWAY is a finalist in the 2008 ZDNet Innovation Awards
  • eWAY is a finalist in the 2008 Telstra National Business of the Year
  • eWAY is a finalist in the 2008 MYOB National Small Business of the Year
  • eWAY becomes one of only two Verisign Platinum Partners in the Asia-Pacific region, giving eWAY merchants access to the world's leading SSL solutions at affordable rates
  • Infrastructure migrates to Macquarie Telecom, Australia's only PCI DSS compliant data centre, solidifying eWAY’s reputation for service excellence
  • CBA Fasttrack is launched, giving eWAY and CBA merchants a faster way to get their merchant facilities up and running
  • eWAY signs an exclusive agreement with American Express to become the sole online reseller in the Asia-Pacific region, making it easy for eCommerce merchants to maximise their sales
  • Our Mobile Payments app is launched in partnership with Mint Wireless, allowing eWAY merchants to take credit card payments on their mobile phone
  • SSLStar.com, eWAY's international SSL division is launched, providing SSL certificates to online businesses worldwide

2007

  • Starpay Group Pty Ltd is formed
  • Starpay Europe Ltd is created in the UK
  • Starpay New Zealand Ltd is formed in New Zealand
  • eWAY wins the Cebit Platinum Award for Export Excellence
  • eWAY’s encryption is upgraded to Ingrian
  • Our DNS is switched to VeriSign, enhancing our security
  • The link to Barclays is completed, paving the way for expansion into the UK

2006

2005

  • eWAY launches Auction Master for eBay
  • Major SSL sales are experienced
  • Support for NAB multi currency accounts is added
  • eWAY infrastructure moves to a Sydney Data Centre.

2004

  • The link to BankWest is completed - eWAY is now linked to all major Australian banks
  • 3-D Secure is launched, offering an extra layer of security to Westpac merchants
  • eWAY’s Recurring Payments product goes live
  • eWAY launch swap offer

2003

  • SMS gateway smsCentral is launched
  • Link completed to Westpac, NAB, and CBA
  • CVN checking is made available to eWAY merchants

2002

  • eWAY sponsors the NBL Canberra Cannons
  • eWAY’s Batch Payments product is launched
  • The first eWAY TV advertisement is broadcast

2001

  • The link to ANZ is completed

2000

  • eWAY’s website is launched
  • eWAY exhibits at Internet World
  • Ezimerchant becomes the first shopping cart to link to eWAY

1999

1998

  • ACT Business formed as Web Active.