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  • We look for talent from around the world for applied scientists, data scientists, economists, research scientists, scholars, academics, PhDs, and interns.
  • We collaborate with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly.
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    Learn more about the awards and recognitions that Amazon researches from around the world have been honored with during their tenure.
DE, Aachen
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As an Applied Scientist with the AGI team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art of multi-modal LLMs and speech recognition technology. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in conversational AI. About the team Our team builds multimodal foundation models for a wide range of applications in speech and audio domain. We partner with other teams to achieve state-of-the-art performance in speech technologies. We support product teams to deliver innovative conversational AI solutions to a broad set of customers and use cases.
US, WA, Seattle
Interested in helping build Prime's content and offer experimentation system to drive huge business impact on millions of customers? Join our team of Scientists and Engineers developing algorithms to adaptively generate and experiment on new content, personalize, and optimize the customer experience with Amazon Prime. This includes identifying who our customers are and providing them with personalized relevant content. As an ML lead, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as adaptive experimentation, structured multi-armed bandits and its application to various types of experimentation and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from supervised learning, multi-armed bandits, optimization, and RL - while this role is focused on leading the space of multi-armed bandit solutions. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Redshift, Sagemaker, DynamoDB, S3, ...), various ML algorithms and techniques (Random Forests, Neural Networks, supervised/unsupervised/semi-supervised/reinforcement learning, LLM's), and statistical modeling techniques. Major responsibilities - Build and develop machine learning models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Bandits and Reinforcement Learning for Experimentation and Optimization Systems. - Develop offline policy estimation tools and integrate with reporting systems. - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
US, NY, New York
AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
US, WA, Bellevue
We are a part of Amazon Alexa Devices organization with the mission “delight customers through contextual and personalized proactive experiences that keep customers informed, engaged, and productive without cognitive burden”. We are developing an advanced system using Large Language Model (LLM) technologies to deliver engaging, intuitive, and adaptive content recommendations across all Amazon surfaces. We aim to facilitate seamless reasoning and customer experiences, surpassing the capabilities of previous machine learning models. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware speech assistant. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist on the team, you will collaborate with other applied scientists and engineers to develop novel algorithms to enable timely, relevant and delightful recommendations and conversations. Your work will directly impact our customers in the form of products and services that make use of various machine learning, deep learning and language model technologies. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in the state of art.
US, CA, Palo Alto
The Amazon Search Mission Understanding (SMU) team is at the forefront of revolutionizing the online shopping experience through the Amazon search page. Our ambition extends beyond facilitating a seamless shopping journey; we are committed to creating the next generation of intelligent shopping assistants. Leveraging cutting-edge Large Language Models (LLMs), we aim to redefine navigation and decision-making in e-commerce by deeply understanding our users' shopping missions, preferences, and goals. By developing responsive and scalable solutions, we not only accomplish the shopping mission but also foster unparalleled trust among our customers. Through our advanced technology, we generate valuable insights, providing a guided navigation system into various search missions, ensuring a comprehensive and holistic shopping experience. Our dedication to continuous improvement through constant measurement and enhancement of the shopper experience is crucial, as we strategically navigate the balance between immediate results and long-term business growth. We are seeking an Applied Scientist who is not just adept in the theoretical aspects of Machine Learning (ML), Artificial Intelligence (AI), and Large Language Models (LLMs) but also possesses a pragmatic, hands-on approach to navigating the complexities of innovation. The ideal candidate will have a profound expertise in developing, deploying, and contributing to the next-generation shopping search engine, including but not limited to Retrieval-Augmented Generation (RAG) models, specifically tailored towards enhancing the Rufus application—an integral part of our mission to revolutionize shopping assistance. You will take the lead in conceptualizing, building, and launching groundbreaking models that significantly improve our understanding of and capabilities in enhancing the search experience. A successful applicant will display a comprehensive skill set across machine learning model development, implementation, and optimization. This includes a strong foundation in data management, software engineering best practices, and a keen awareness of the latest developments in distributed systems technology. We are looking for individuals who are determined, analytically rigorous, passionate about applied sciences, creative, and possess strong logical reasoning abilities. Join the Search Mission Understanding team, a group of pioneering ML scientists and engineers dedicated to building core ML models and developing the infrastructure for model innovation. As part of Amazon Search, you will experience the dynamic, innovative culture of a startup, backed by the extensive resources of Amazon.com (AMZN), a global leader in internet services. Our collaborative, customer-centric work environment spans across our offices in Palo Alto, CA, and Seattle, WA, offering a unique blend of opportunities for professional growth and innovation. Key job responsibilities Collaborate with cross-functional teams to identify requirements for ML model development, focusing on enhancing mission understanding through innovative AI techniques, including retrieval-Augmented Generation or LLM in general. Design and implement scalable ML models capable of processing and analyzing large datasets to improve search and shopping experiences. Must have a strong background in machine learning, AI, or computational sciences. Lead the management and experiments of ML models at scale, applying advanced ML techniques to optimize science solution. Serve as a technical lead and liaison for ML projects, facilitating collaboration across teams and addressing technical challenges. Requires strong leadership and communication skills, with a PhD in Computer Science, Machine Learning, or a related field.
US, MA, Boston
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As a Applied Scientist with the AGI team, you will work with talented peers to lead the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding. About the team The AGI team has a mission to push the envelope in GenAI with LLMs and multimodal systems, in order to provide the best-possible experience for our customers.
US, WA, Seattle
The Worldwide Defect Elimination (WWDE) Science team in Amazon Customer Service builds state-of-the-art Artificial Intelligence (AI) models to enable defect-free shopping experiences for Amazon customers. We develop technology and mechanisms to discover, root cause, measure, and escalate defects for resolution before they impact a broader range of customers. We are looking for a creative problem solver and technically-skilled Research Scientist able and interested in building AI solutions to address customer issues at scale. The ideal candidate will lead the development of innovative solutions that identify, root cause, attribute, and summarize problems embedded in large volumes of customer feedback in different modalities. They will also utilize the latest advances in GenAI technology to explore billions of customer contacts and automate defect resolution workflows. As a part of this role, this candidate will collaborate with a large team of experts in the field and move the state of defect elimination research forward. This candidate should have a knack for leveraging AI to translate complex data insights into actionable strategies and can communicate these effectively to both technical and non-technical audiences. Key job responsibilities - Apply science models to extract actionable information from large volumes and varying modalities of customer feedback - Leverage GenAI/Large Language Model (LLM) technology for scaling and automating defect elimination workflows - Design and implement metrics to evaluate the effectiveness of AI models - Present deep dives and analysis to both technical and non-technical stakeholders, ensuring clarity and understanding and influencing business partners - Perform statistical analysis and statistical tests including hypothesis testing and A/B testing - Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team The Worldwide Defect Elimination (WWDE) team's mission is to understand and resolve all issues impacting customers at scale. The WWDE Science team is a force multiplier within this group, helping to to apply science solutions to eliminate defects and enhance customer experience.
US, WA, Seattle
Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! In this role, you will invent science and systems for Transactional Video on Demand and Channels, including machine learning-based pricing and promotion systems. You will work with a team of scientists and product managers to design customer-facing products, and you will work with technology teams to productize and maintain the associated solutions. We are looking for an outstanding Senior Applied Scientist to join our interdisciplinary team of Data Scientists, Applied Scientists, Economists, Data Engineers and Software Engineers. The ideal candidate combines machine learning expertise with the ability to deploy algorithms into production. You have deep knowledge in one of: recommender systems, deep learning, time series forecasting and/or reinforcement learning and experience applying them to Amazon-scale data. You understand tradeoffs between business needs and model complexity, and you take calculated risks in developing rapid prototypes and iterative model improvements. You are excited to learn from and alongside seasoned scientists, engineers, and business leaders. You are an excellent communicator and effectively translate technical findings into production systems and business action (and customer delight). Key job responsibilities As a Senior Applied Scientist on this team, you will: - Be the technical leader in machine learning; lead efforts within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase customer engagement and monetization. - Drive end-to-end machine learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with product managers and engineers to assist in productionizing your models. - Run experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. - Recruit scientists to the team and provide mentorship. - Share knowledge and research outcomes via internal and external conferences and journal publications
CN, 31, Shanghai
The AWS Shanghai AI Lab is looking for a passionate, talented, and inventive staff in all AI domains with a strong machine learning background as an Applied Scientist. Founded in 2018, the Shanghai Lab has been an innovation center of for long-term research projects across domains as machine learning, computer vision, natural language processing, and open-source AI system. Meanwhile, these incubated projects power products across various AWS services. As part of the lablet, you will take a leadership role and join a vibrant team with a diverse set of expertise in both machine learning and applicational domains. You will work on state-of-the-art solutions on fundamental research problems with other world-class scientists and engineers in AWS around the globe and across the boarders. You will have the responsibility to design and innovate solutions to our customers. You will build models to tame large amount of data, achieve industry-level scalability and efficiency, and along the way rapidly grow and build the team.
US, NY, New York
AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading AI systems. As an Applied Scientist at AWS, you will be at the forefront of developing cutting-edge language technology, leveraging your strong machine learning background to push the boundaries of Natural Language Processing (NLP), Generative AI, and Large Language Models (LLMs). Your role will involve working on innovative projects that encompass language understanding, Retrieval-Augmented Generation (RAG), semantic parsing, responsible AI, and agentic workflow. You will collaborate with internationally recognized experts to develop novel algorithms and modeling techniques, directly impacting millions of customers through AWS products and services while contributing to the wider research community. In this dynamic and entrepreneurial environment, you will have the opportunity to work with Amazon's vast array of text and structured data sources, as well as access to large-scale computing resources to accelerate advancements in language understanding. You will conduct groundbreaking research, influence the science roadmap, and shape the direction of the team. Your work will involve building and deploying state-of-the-art machine learning algorithms and systems, creating prototypes, and exploring conceptually new solutions. This role offers the chance to interact closely with customers and the academic community, publish your work in top-tier conferences and journals, and be at the heart of AWS's growing and exciting AI focus area. Key job responsibilities - Develop novel algorithms and modeling techniques in Natural Language Processing (NLP), Generative AI, Large Language Models (LLM), Natural Language Understanding (NLU), and Agentic workflows. - Conduct innovative research and influence the science roadmap and direction of the team. - Collaborate with internationally recognized experts to advance human language technology. - Apply rigorous research methods to respond to large-scale NLP needs with efficient and scalable solutions. - Leverage Amazon's vast data sources and large-scale computing resources to accelerate advances in language understanding. - Contribute to the wider research community through publications in top-tier conferences and journals. About the team Amazon Q Apps, an Amazon Q Business capability empowers organizational users to quickly turn their ideas into apps, all in a single step from their conversation with Amazon Q Business or by describing the app that they want to build in their own words. With Amazon Q Apps, users can effortlessly build, share, and customize apps on enterprise data to streamline tasks and boost individual and team productivity. Users can also publish apps to the admin-managed library and share them with their coworkers. Amazon Q Apps inherit user permissions, access controls, and enterprise guardrails from Amazon Q Business for secure sharing and adherence to data governance policies. Amazon Q Apps enhances business user experience and collaboration with new and improved capabilities. Customers can now bring the power of Amazon Q Apps into their tools of choice and application environment through APIs that seamlessly allow creating and consuming Amazon Q Apps outputs. App creators can now review the original app creation prompt to refine and improve new app versions without starting from scratch, as well as to pick data sources to improve output quality. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.