Zoom Workplace is now available! 🎉 Download or update your Zoom app to unlock productivity and reimagine teamwork with our new AI-powered collaboration platform. 📲 Get to know the new Zoom Workplace and see how it can make your workday work better for you here 👉 https://lnkd.in/gvhwJjmM
Zoom
IT Services and IT Consulting
San Jose, CA 562,534 followers
One platform delivering limitless human connection.
About us
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
- Website
-
https://www.zoom.us
External link for Zoom
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- San Jose, CA
- Type
- Public Company
- Founded
- 2013
- Specialties
- Mobile Collaboration, Audio Conferencing, Video Conferencing, Online Meetings, Web Conferencing, Cloud Meetings, and Webinar
Locations
Employees at Zoom
Updates
-
With contact center AI investments on the rise, the question of how AI solutions impact customers and agents start to come into the picture. We’ve infused AI across all of our CCaaS packages to allows customers to pick and choose the best use cases for their specific requirements. “We’re thinking about AI in these three buckets. How are we exceeding customer expectations, empowering agents, and making sure the business has the insight it needs?” -Michelle Couture, Global Lead of CX Product Marketing, Zoom Read more about it 👇
Contact Center AI Investment Is Surging. Here’s Why & Where It’s Being Deployed 🚀 The adoption of AI across the contact center space is rapidly accelerating. New research from Metrigy spotlights this trend, with over 70 percent of contact centers increasing their AI spending in 2023 and 2024. Agent-assist, identity verification, and self-service bots are the top three areas for increased #AI spending 👇 #cx #cxnews #ccaas | Zoom
-
Curious how #AI can transform your contact center? 👉 https://zm.me/3yU55E8 Find the perfect balance between AI and human interaction with this essential practical guide: 🔍 Understand the benefits of AI 📈 Learn and implement steps for an AI-powered contact center 💡 Amplify the human touch your customers love Explore the blog for more insights, and dive into the guide for a more comprehensive overview 📘
-
The fourth annual Zoom Social Impact Report is here! 👉 https://zm.me/3VjjNfx Check out this comprehensive review to discover insights into our company strategy, sustainability initiatives, social impact, and diversity, equity, and inclusion efforts 💙
-
📣 The 2024 #ZoomDevSummit schedule is live! RSVP today 👉 https://zm.me/3XgcJTq Join us virtually on June 26, 2024, 9:30am - 3:30pm PT for a lineup packed with engaging sessions and live technical demos designed to supercharge your app and integration development with Zoom.
-
Not sure how to choose the right cloud contact center? ☁️ Find out here ➡️ https://zm.me/4aV2mYC Cloud contact centers enable teams to scale at their own pace with features that support their growth 📈 Zoom’s cloud contact center solution pulls unified comms and core contact center features together into an all-in-one platform ✅ Learn what makes a cloud contact center tick, how it differs from traditional call center technology, and the criteria you should look for when choosing a solution provider 📞
-
“Zoom has a massive imprint in UCaaS already. If you want to orchestrate interactions across the enterprise, not only externally with your customers but internally with your employees, I think Zoom’s the only game in town for that." - Chris Crosby, Founder & CEO of VenturesCX Check out this interview to learn more about how Zoom is one of the leaders in the current CCaaS landscape 👇
The CCaaS space is crowded right now. Comparing various providers and their platforms is no easy feat. Recognizing this, CX Today’s Charlie Mitchell interviewed Chris Crosby, Founder & CEO of VenturesCX, who shared his expert perspectives on the current CCaaS landscape. From there, we discuss the evolution of contact center platforms and what contact center buyers should look for when evaluating different CCaaS options. Check out the interview below for all this and more! #ccaas #contactcenters #ccw
-
Explore 50+ features in Zoom Workplace that can help uplevel your workday ✨➡️ https://zm.me/3JDHR7A From AI-powered voicemail prioritization to employee engagement analytics for Workvivo - by Zoom, we’re innovating fast to ensure Zoom Workplace exceeds all of your productivity needs ✅
-
Customer Contact Week 2024 is here! 🌟 Join Chris Morrissey, Head of CX Sales at Zoom, and Charlie Mitchell, Senior Editor at CX Today as they discuss Zoom's impressive 246% year-over-year growth in CCaaS deals. Dive into topics like the third wave of CCaaS platforms, the benefits of a unified CCaaS platform, and much more in this engaging chat 👇 #CCW2
Zoom on Its 246% Spike In Contact Center Deals & the Third Wave of #CCaaS 💹 Broadcast from #CCW24 in Las Vegas, CX Today's Charlie Mitchell hosts Chris Morrisey, Head of CX Sales at Zoom. From there, we consider: 🔴 The third wave of CCaaS platforms 🔴 The benefits of a unified platform for CCaaS 🔴 Zoom’s “gruntled” customer slogan More 👉 https://lnkd.in/enkD2F46 #cx #cxnews | Customer Contact Week
Affiliated pages
Similar pages
Stock
ZM
NASDAQ
20 minutes delay
$57.74
-0.2 (-0.345%)
- Open
- 57.93
- Low
- 57.33
- High
- 58.16
Data from Refinitiv
See more info on