Our standard return policy is 30 days from when you receive your order. Once a product is returned, it will be inspected and a refund will be issued to your original payment method. Shipping fees are non-refundable.
If you purchased the product from a retail store, please contact the store to request a refund. Returns are subject to that store's return policies.
For information about returns to our Burlingame store, please visit the store's return policy.
You can also learn about refunds for games and apps and gift returns.
For more information about refunds and returns, please visit our Terms of Sale and our Content Refund Policy.
Have questions or need more help? Contact Meta Store Support.