Browse most popular courses
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Service desk and IT operations management1m
Service desk and IT operations management
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service owner42s
Service owner
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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CSI approach1m
CSI approach
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Scope of automation55s
Scope of automation
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Improve moments of truth3m
Improve moments of truth
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service management technology and architecture47s
Service management technology and architecture
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Utility and warranty = Value1m
Utility and warranty = Value
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service management functions1m
Service management functions
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Reduce variation by simplification and automation1m
Reduce variation by simplification and automation
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service parts1m
Service parts
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Key principles and models50s
Key principles and models
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Bringing the first four ways together1m
Bringing the first four ways together
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Services and service management52s
Services and service management
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service assets1m
Service assets
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Do something with it1m
Do something with it
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Services and service management2m
Services and service management
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service management terminology and key principles and models2m
Service management terminology and key principles and models
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service management roles43s
Service management roles
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service transition43s
Service transition
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service management technology and architecture1m
Service management technology and architecture
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service design1m
Service design
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Overall and next-level-down understanding1m
Overall and next-level-down understanding
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Build effective sales enablement programs36s
Build effective sales enablement programs
From: Sales Enablement: Design Programs That Drive Business Strategy
Video
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Making the case for a trial migration3m
Making the case for a trial migration
From: Design a Cloud Migration Strategy
Video
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Designing a cloud migration strategy with an eye toward the exit5m
Designing a cloud migration strategy with an eye toward the exit
From: Design a Cloud Migration Strategy
Video
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Getting started with your B2B SEO strategy52s
Getting started with your B2B SEO strategy
From: B2B Content Marketing Strategy: SEO Writing
Video
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An introduction to Navisworks1m
An introduction to Navisworks
From: Navisworks Essential Training 2023
Video
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Photoshop Generative Fill overview5m
Photoshop Generative Fill overview
From: Learning Photoshop Compositing
Video
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Photoshop Generative Fill project: Part one8m
Photoshop Generative Fill project: Part one
From: Learning Photoshop Compositing
Video
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How long does it take to implement?1m
How long does it take to implement?
From: Getting Things Done
Video
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Modern content marketing for B2B brands1m
Modern content marketing for B2B brands
From: B2B Foundations: Content Marketing
Video
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I know the day but need the year2m
I know the day but need the year
From: Excel Weekly Challenge
Video
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Service management roles2m
Service management roles
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service management processes15s
Service management processes
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service management terminology, principles, and models3m
Service management terminology, principles, and models
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service portfolio1m
Service portfolio
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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A hunting we shall go1m
A hunting we shall go
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Continual service improvement (CSI)1m
Continual service improvement (CSI)
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Internal and external services, customers, and users1m
Internal and external services, customers, and users
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Enlighten and empower people3m
Enlighten and empower people
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Why shared terminology is important1m
Why shared terminology is important
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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SLAs, OLAs, and UCs1m
SLAs, OLAs, and UCs
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service management processes and functions1m
Service management processes and functions
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Services and stakeholders1m
Services and stakeholders
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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CSFs and KPIs1m
CSFs and KPIs
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service strategy1m
Service strategy
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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The Seven Ways: Service management applications2m
The Seven Ways: Service management applications
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Event management techniques1m
Event management techniques
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Service transition1m
Service transition
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video