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Consumer Alert

Giving money to help after the earthquake in Japan? Spot charity scams

Gema de las Heras
Donating is a great way to help people affected by natural disasters like the earthquake that hit Japan on New Years Day. But you know scammers try to take advantage of people recovering, and those who try to help. So, how can you be sure your money goes where it’s needed?
Consumer Alert

How are robocallers getting your phone number?

Andrew Rayo
Does it ever feel like you’re getting more robocalls than calls from actual humans? Illegal robocalls aren’t just annoying — they’re also often scams. But you might be wondering — how did they get my number in the first place?
Consumer Alert

New year, new weight loss scams

Ari Lazarus
Scammers follow the headlines — and the seasons. As the new year rolls around, we’re sure to hear lots of “new year, new you” advertising around health and fitness products. But some of those promotions are just scams out to get your money. Here’s how to spot them.
Consumer Alert

Job scams targeting college students are getting personal

Lesley Fair
If you’ll be seeing college-age relatives over the holidays, warn them about a variation on the “job interview” scam that students looking for summer or permanent employment have reported to us.
Consumer Alert

Keep scammers away as you deal with East Coast storm damage

Gema de las Heras
Experience tells us that scammers will follow the record-setting winds, rainfall, and storm surge that have left thousands of East Coast residents, from Florida to Maine, under water or without power. As the waters recede, scammers will try to take advantage of people doing their best to recover, trying to steal money and personal information. So how do you protect yourself and those around you?
Consumer Alert

Last-minute shopping? Three ways to spot rip-offs

Gema de las Heras
Ever think about clicking on ads for big markdowns or close-out sales in your feed? Social media seems to know what’s on your shopping list, whether it’s the season’s hot toys, electronics, or other popular items. The problem? Scammers are impersonating real companies in ads on Facebook, TikTok, and other social media platforms. So, how do you navigate past the fakes without passing up the real bargains? 
Consumer Alert

Fake shipping notification emails and text messages: What you need to know this holiday season

Alvaro Puig
When you order something online, you might get several emails or text messages about your order: Confirming your order. Telling you it shipped. Saying it's out for delivery. Notifying you about delivery. Did you know that scammers send fake package shipment and delivery notifications to try to steal people's personal information — not just at the holidays, but all year long? Here's what you need to know to protect yourself from these scams.
Article

What To Know Before You Wire Money

Scammers pressure you to wire money to them because it’s easy to take your money and disappear. Wiring money with services like MoneyGram, Ria, and Western Union is like sending cash — once you send it, you usually can’t get it back. Never wire money to anyone you haven’t met in person — no matter the reason they give.
Article

Refund and Recovery Scams

They’re the worst of the worst: scams that target people who have already lost money to a scam.
Consumer Alert

Recovering after tornados in Tennessee? Spot the scams

Gema de las Heras
As residents in Tennessee and other southern states begin to assess the damage caused by deadly tornados and severe weather over the weekend, we know the question is not if but when scammers will show up. Whether you’re a homeowner, a tenant, or a business, scammers will try to take advantage while you’re focused on cleaning up and fixing the damage.
Consumer Alert

Scammers hide harmful links in QR codes to steal your information

Alvaro Puig
QR codes seem to be everywhere. You may have scanned one to see the menu at a restaurant or pay for public parking. And you may have used one on your phone to get into a concert or sporting event, or to board a flight. There are countless other ways to use them, which explains their popularity. Unfortunately, scammers hide harmful links in QR codes to steal personal information. Here’s what to know.
Article

High School Diploma Scams

There are plenty of good reasons to get your high school diploma if you didn’t graduate from high school.

Consumer Alert

Military consumers: The FTC wants to hear from you

Carol Kando-Pineda
Recently, the White House announced some initiatives the Administration is undertaking to improve the lives of the military and veteran communities. The FTC participates in several of these efforts, including the VSAFE task force that’s working to help veterans and their families avoid scams and other deceptive practices.
Consumer Alert

Announcing the FTC’s Voice Cloning Challenge

Alvaro Puig
Voice cloning technologies can generate a near-perfect voice clone based on a short audio clip or snippet of someone’s voice. The technology has potential to help people—for example, people who've lost their ability to speak, offering them a powerful and valuable means of communication. But, in the wrong hands, voice cloning technologies can do harm.
Consumer Alert

Slow your scroll: Spot and avoid social media giveaway scams

Terri Miller
You may have heard us say when you’re shopping online, check things out before checkout. The same advice applies to giveaways on social media sites like Facebook and Instagram. Here’s why: One in four people who reported losing money to fraud since 2021 said it started on social media. Scammers make it hard to tell what’s real and what’s fake. Want to avoid scams on your feed? Slow your scroll and keep reading to find out how.
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