Institutional Technology
Mission
To ensure quality instruction and student success, Institutional Technology (IT) is committed to delivering high quality technical leadership, resources, and services to students, faculty, and staff in support of the campus mission. IT offers, coordinates, and manages desktop computing; instructional technologies; enterprise systems; servers; wired and wireless data networks including Internet; infrastructure; and communication & collaboration systems such as electronic mail, voicemail, telephone service, video, and web.
Vision
Institutional Technology will provide the tools and environment to connect, empower, enrich, and enhance collaboration, teaching, learning, and innovation among members of our extended community as they pursue the higher human values of knowledge, creativity, community, culture, integrity, enlightenment, and wisdom in the 21st century.
Values
In order to achieve the highest standards of student success, Institutional Technology
values the following guiding principles in all we do: Innovation, Integrity, Diversity,
Excellence, and Accountability (iIDEA). We envision and foster innovative new systems,
thinking, teaching, and learning; act with and uphold high standards of integrity
and ethical conduct; recognize that diversity of ideas and individuals is our greatest
strength; are committed to excellence in service; and hold ourselves accountable for
our actions.
Contact Us
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Submit service requests via e-mail
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Administration Building Room 1543
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Monday - Friday
8 a.m. to 5:00 p.m.
Technology Maintenance
NVC IT Core Functions & Services
- Technical Support for Over 2000 District Devices
- Classrooms and Instructional Labs
- Support via Phone, In-Person, E-mail, Remote, serving Faculty, Staff, Students, Community Members
- Hardware & Software Procurement
- Software Installation and Support
- PCs, Macs, Laptops, Tablets, Printers, Phones, Scanners, Fax/Modems, Projectors, Mobile Devices, Accessibility, Multimedia, & Misc. Other Peripherals/Equipment
- Training and related materials
- Datatel/Webadvisor ERP
- Systems
- Databases
- Online Applications
- Reporting
- Document Imaging
- Energy Management Systems
- WebsitesNetwork
- Storage
- Transcripts
- Point-of-Sale Systems
- Check Printing
- Middleware
- Legacy HP3000
- Smart Classrooms/Instructional Labs
- Online Education
- Computerized Testing
- Calendar
- Voicemail
- Filesharing
- Digital Signage
- Blogs
- SharePoint
- Videoconferencing
- Streaming Media
- Over 2000 Interconnected Devices
- 1000 Network Accounts
- Over 1000 Phone Lines
- Napavalley.edu Domain
- Internet Service Provider
- WiFi
- Intranets
- Network Operations for Dozens of Network Servers, Switches, and Routers
- Phone systems: VoIP, PBX, PSTN, 911
- Emergency Communications Alarm, Fax, Modem, & Credit Card Lines
- Over 200 Distinct Servers and Systems
- Campus Systems and Technology Integration
- Data Center Operations
- IT Equipment and Infrastructure Required at Each Building and Site
- Site and System Monitoring
- Physical/Environmental Controls
- Project Management
- Disaster/Event Recovery
- Cable Distribution and Management
- Backup Power
- Data Backups - Terabytes
- Site Interconnectivity
- Plant Security/Safety: Video Surveillance, Keyless Entry, Alarms, Emergency Phones, Etc.
- Firewalls
- Certificate Authorities
- Access Control
- Encrypted/Secure Communications
- Anti-Virus
- Governance, Risk, & Compliance
- Spam Filtering
- Threat Defenses
- Event Logging/Monitoring
- Digital Rights/Legal Compliance
- Cyberlaw/Anti-Cybercrime
Our Staff
Daniel Vega | Director of Institutional Technology | 256-7552 |
John Uboldi | Application Support Analyst | 256-7553 |
Jerry Chung | Application Support Analyst | 256-7562 |
Karen Smith | Computer Support Technician | 256-7575 |
Jim Kisiel | Computer Support Technician | 256-7549 |
Sheree Marcos | Technology Technician | 256-7551 |
Choolwe Kalulu | Media Support Specialist | 256-7556 |
Tereasa Snowder | Media Services Technician | 256-7563 |
Ryan Poorman | Network Specialist | 256-XXXX |