Customer Service Online Training Courses
Learn customer service best practices, whether you're a customer service professional, manager, or work with customers in your career. Acquire skills in communication, contact centers, CRM software, and more.
2,015Results for "Customer Service"
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1h 8m
Salesforce Essential Training
By: Jamie Grettum
Course
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58m
Customer Success Management Fundamentals
By: PracticalCSM
Course
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45m
Key Account Management
By: Drew Boyd
Course
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50m
Customer Experience: Journey Mapping
By: Jeannie Walters
Course
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49m
De-Escalating Conversations for Customer Service
By: Myra Golden
Course
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30m
Creating Positive Conversations with Challenging Customers
By: Myra Golden
Course
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48m
Phone-Based Customer Service
By: Jeff Toister
Course
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4m
De-escalate angry calls
From: Phone-Based Customer Service
Video
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1h 6m
Customer Experience (CX) Strategy: How to Design an Organizational Approach
By: Amy Balliett
Course
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57m
Creating a Positive Customer Experience
By: Jeannie Walters
Course
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1h 46m
Learning Microsoft Dynamics 365: The Basics
By: Gini von Courter
Course
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54m
Working with Upset Customers
By: Jeff Toister
Course
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1h 22m
Customer Service Foundations
By: Jeff Toister
Course
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1h 49m
Learning HubSpot
By: David Rivers
Course
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58m
Business Etiquette: Phone, Email, and Text
By: Suzanna Kaye
Course
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4m
Develop the perfect phone greeting
From: Phone-Based Customer Service
Video
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27m
Building Rapport with Customers
By: Myra Golden
Course
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44m
Consulting Foundations: Client Management and Relationships
By: Lisa Earle McLeod and Elizabeth (McLeod) Lotardo
Course
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38m
The 10 Pillars of Customer Experience
By: Brad Cleveland
Course
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55m
Engagement Preparation Best Practices for Customer Success Management
By: PracticalCSM
Course