Apple Music

Questions? Answers.

• What is Apple Music?

  Apple Music is a streaming service that allows you to listen to over 100 million songs. Its great features include the ability to download your favorite tracks and play them offline, lyrics in real time, listening across all your favorite devices, new music personalized just for you, curated playlists from our editors, and many more. All this in addition to exclusive and original content.

• How can I listen to Apple Music?

  Apple Music is already on your iPhone, iPad, Apple Watch, Apple TV, Mac, and HomePod mini — and you can listen with CarPlay or online at music.apple.com. Apple Music is also available on Windows and Android devices, Sonos speakers, Google Nest, Smart TVs, and more.

• What is the Apple Music Voice Plan?

  The Apple Music Voice Plan is a streaming service designed for use with Siri that allows you to access over 100 million songs with just your voice. Request any song, album, artist, or playlist simply by asking. You also get personalized stations for any mood or activity, listening across all your favorite devices, curated playlists from our editors, new ways to use Siri with Apple Music that are personalized for you, exclusive and original content, and more.

• How can I listen to the Apple Music Voice Plan?

  Getting started with the Apple Music Voice Plan is easy — simply ask Siri to play some music. You can subscribe within the app, and listen just by making a voice request on any Siri-enabled device.

• Does Siri work with all plans?

  Yes. With a Siri-enabled device and any Apple Music plan, you can enjoy all the features of Apple Music and Siri. All plans also support Type to Siri.

• What does it cost?

  That all depends on which offer you choose. (1) The Apple Music Voice Plan is HK$28 per month after your free trial. (2) Students can choose the Apple Music Student Plan at HK$33 per month. (3) An individual monthly subscription is just HK$63 per month after your free trial. (4) The Apple Music Family Plan, which allows you to share your account with your Family Sharing group, is just HK$98 per month.

• What is Dolby Atmos music?

  Dolby Atmos is an innovative audio technology that envelops you in an immersive listening experience. While music mixed in stereo is limited to left and right channels, music created in Dolby Atmos is freed from channels, allowing artists to place individual sounds all around you. Artists can also decide the volume, size, and vibrancy of each instrument to reveal nuanced details in the music.

• How can I listen to Dolby Atmos music?

  Apple Music subscribers using the latest version of Apple Music on iPhone, iPad, Mac, and Apple TV can listen to thousands of Dolby Atmos music tracks using any headphones. When you listen with compatible Apple or Beats headphones, Dolby Atmos music plays back automatically when available for a song. For other headphones, go to Settings > Music > Audio and set Dolby Atmos to Always On. You can also hear Dolby Atmos music using the built‑in speakers on a compatible iPhone, iPad, MacBook Pro, MacBook Air, or iMac, or by connecting your Apple TV 4K to one of the following: HomePod speakers set up as the default speakers, a Dolby Atmos-compatible sound bar, a Dolby Atmos-enabled AV receiver, or a television that supports Dolby Atmos audio. For the full list of compatible devices, please see support.apple.com/en-hk/HT212182. Dolby Atmos is not available with the Apple Music Voice Plan.

• What is lossless audio?

  Lossless audio compression reduces the original file size of a song while preserving all of the data perfectly. Apple Music is making its entire catalog of more than 100 million songs available in lossless audio at different resolutions. In Apple Music, “Lossless” refers to lossless audio up to 48kHz, and “Hi-Res Lossless” refers to lossless audio from 48kHz to 192kHz. Lossless and Hi-Res Lossless files are very large and use much more bandwidth and storage space than standard AAC files. Lossless audio is not available with Apple Music Voice Plan.

• How can I listen to lossless audio?

  You can listen to lossless audio using the latest Apple Music app on an iPhone, iPad, Mac, or Apple TV. Turn on lossless audio in Settings > Music > Audio Quality. You can choose between Lossless and Hi-Res Lossless for cellular or Wi-Fi connections. Note that Hi-Res Lossless requires external equipment such as a USB digital to analog converter.

• Can I share with my family?

  Yes. With an Apple Music Family Plan, up to six people in the family can enjoy all the features and the full catalog of Apple Music. To get started, just set up Family Sharing on your iOS or iPadOS device, Android phone, or Mac and invite family members to join.

• Is there an Apple Music student subscription?

  Students get the same Apple Music features and benefits as individual members. Once your student status with your college or university is verified, you get student membership pricing for up to four years, as long as you remain a student. After four years, your membership will continue at the individual member price.

• Are there commercials?

  Apple Music has zero ads.

• Is Apple Music the same as iTunes?

  Your iTunes library is still yours. You can access your entire collection from Apple Music or from iTunes for macOS or Windows.

• Am I eligible for a six-month Apple Music free offer? How do I redeem it?

  New subscribers can get six months of Apple Music free with an eligible audio device. Make sure your iPhone or iPad is running the latest version of iOS or iPadOS. Then you can activate your Apple Music trial after you pair your audio device to your iPhone or iPad. You’ll have three months to redeem the offer after the first activation of the eligible device.^◊