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Meetup Support
@meetup_support
We're here 10am-6pm EST daily to help you . Review our Community Standards here: meetu.ps/3hW8vC
New York, NYhelp.meetup.comJoined March 2013

Meetup Support’s Tweets

We're aware some users are experiencing errors on the desktop site, mobile web, and apps. We're on it! We appreciate your reports and will share updates here as they are available.
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We're aware some users are experiencing errors while trying to access their group's page on the desktop and mobile sites. We're on it! We appreciate your reports and will share updates here as they are available. In the meantime, you can still access your group by using the app.
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This morning's system outage has been resolved! You should be able to access Meetup normally again. Any edits made between 8:15 AM to 12:30 PM EST were not saved and should be made again. If you experience more issues, please contact our Support team here: meetu.ps/3lXLHq
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Meetup is currently experiencing an outage on some Meetup pages. We’re actively working to resolve this problem and we’ll keep you apprised on the matter in real time. Thank you for your patience.
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And we’re back! Thanks for your patience. The issue has now been resolved, and you should be able to access event pages again. If you’re still experiencing problems, please use this form to directly contact our Support team: meetu.ps/3lXLHq
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We’re aware some members are experiencing a blank screen on event pages. We’re on it! We appreciate your reports and will share updates here as they are available.
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Update: The issues reported between 10:45 and 11:15am ET are no longer occurring. The site should work as expected. Engineers are continuing to monitor the situation. If you're still experiencing an issue please contact us using this support form: meetu.ps/3lXLHq.
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Hi everyone! We are currently investigating reported errors on our platform. We will share an update shortly and within the next 30 minutes.
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We have identified the underlying issues and made changes to address the problem. We will continue to monitor and will share an update if we see further issues. If you’re still experiencing problems, please contact our Support Team via this form: meetu.ps/3lXLHq
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Some of our members are having issues with the Meetup site and app. We are actively investigating and will provide an update when we have more information or when the issue is resolved.
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Some of our members are having issues with the Meetup site and app related to outages with our hosting provider. We are working on solutions and will provide an update when we have more information or when the issue is resolved.
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Some of our members were having issues accessing our Meetup site between 11:20am ET to 11:50am ET. We’ve identified the root cause and resolved the underlying issue. If you’re still experiencing problems, please contact our Support Team via this form: meetu.ps/3lXLHq
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Update: We're still receiving reports of errors. Our engineers are working on the issue, and we'll confirm when the issue has been resolved. Thank you for your patience!
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We're aware some users are experiencing errors while using Meetup. We're on it! We appreciate your reports and will share updates here as they are available.
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Hi, everyone! Meetup is aware group message boards are unavailable. It’s a high priority for us and we’re actively working to resolve this. We appreciate your patience with us in the meantime, while we continue working on identifying the root of the problem and repairing it.
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Over the weekend, our notification tools had a temporary outage. While we're not able to recover previous notifications sent during the outage, these features are confirmed to be functioning properly as of 1pm yesterday. Thank you for your patience as we worked on a fix.
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Hi all- We want to share that Meetup recognizes and apologizes for the duplicate event announcement email and push notifications over the past few days. We have identified the root cause of the issue and have implemented a fix. Thank you for your understanding. We appreciate it!
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We’re aware of an issue that is preventing messages sent from the Contact Members Tool from being delivered to your members. We’re on it! We appreciate your reports and will share updates here as they are available.
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Update: Our service provider continues to work on a resolution. At this point, we’re only partially recovered. Expect another update within the next hour.
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Update! Our team is continuing to monitor errors on Meetup's desktop and mobile sites. We have determined they are related to our underlying service provider. We'll return with more updates as soon as possible.
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We're aware some members and organizers are experiencing errors while trying to access group homepages on the platform. We've resolved the minor hiccup, so you should be all set. We truly appreciate your reports and patience with us!
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We're aware some users are still experiencing errors on the desktop site and mobile web. We're on it! We appreciate your reports and will share updates here as they are available.
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Hello! Thank you for your patience with us as we investigated errors on the Meetup desktop site and mobile apps. Looks like we are back in action and that means you are too!
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We're aware some users are experiencing errors on the desktop site and mobile web. We're on it! We appreciate your reports and will share updates here as they are available.
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Hi, we are aware of reports of error messages when trying to make any edit to an existing event, while copying an old event or creating a new one. Our engineering team is actively working on a fix. We'll share back here once it's been resolved!
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We're aware some users are experiencing 500 errors on the desktop site and mobile web. We're on it! We appreciate your reports and will share updates here as they are available.