Customer management

Manage your customers’ relationship with your business

To let your customers manage their account on their own, use Stripe’s hosted solutions, like the customer portal and hosted recovery flows. You can set up and use these experiences without writing any code.

Customer portal features

The customer portal allows your customers to self-manage their payment details, invoices, and subscriptions in one place.

See what your customers can do in the customer portal	Key customer portal features Download invoices Update payment methods Cancel a subscription Update customer information Upgrade and downgrade subscriptions View demo

See what your customers can do in the customer portal

Key customer portal features

Download invoices
Update payment methods
Cancel a subscription
Update customer information
Upgrade and downgrade subscriptions

View demo

All customer portal features

Get started with the customer portal

Share a link to customer portal

No code

Activate a link that you add to your website or share with your customers, allowing them to self-manage their billing details.

Integrate into your site

Low code

Add the customer portal directly to your website experience and use your own authentication system.

Supported payment methods

Payment method	Description	Currencies	Merchant Country	Limitations
Cards (`card`)	Cards are one of the most popular ways to pay online, with broad global reach. There are different types of cards and several steps in the process.	Most currencies	Most locations	None
SEPA direct debit (`sepa_debit`)	The Single Euro Payments Area (SEPA) is an initiative of the European Union to simplify payments within and across member countries.	EUR	AU, CA, Europe, HK, JP, MX, NZ, SG, US	None
ACH Direct Debit (`us_bank_account`)	Stripe users can receive bank transfers directly from customers.	USD	US	None
AU BECS Debit (`au_becs_debit`)	Bulk Electronic Clearing System (BECS) Direct Debit payments from customers with an Australian bank account.	AUD	AUS	None
UK BACS Debit (`uk_bacs_debit`)	Bacs Direct Debit is a reusable, delayed notification payment method available to bank account holders from the United Kingdom.	GBP	UK	You must have a UK Stripe account and a UK bank account to accept UK BACS Debit from your customers.

Other hosted surfaces to use with the customer portal

Stripe offers multiple prebuilt surfaces so you can bill your customers quickly and maximize revenue retention and recovery.

Payment links

A Stripe-hosted surface that is no-code and lets you share a link with your customers to get them signed up for your service.

Checkout

A Stripe-hosted surface you can integrate into your customer sign up experience.

Revenue recovery

Tools to help you prevent voluntary and involuntary churn.