Restricted Businesses—Hong Kong

Last updated: November 22, 2021

The following categories of businesses and business practices are restricted from using the Stripe Service (“Restricted Businesses”). Restricted Business categories may be imposed through Network Rules or the requirements of our Financial Services Providers. In certain cases, businesses listed below may be eligible for processing with explicit prior approval from Stripe. Note, however, that businesses that offer illegal products or services are never eligible to use the Stripe Services. The types of businesses listed in the right column are representative, but not exhaustive. If you are uncertain as to whether your business is a Restricted Business, or have questions about how these requirements apply to you, please contact us.

By registering with us, you are confirming that you will not use the Service to accept payments in connection with the following businesses, business activities, or business practices, unless you have received prior written approval from Stripe. It is prohibited to use the Service for any dealings, engagement, or sale of goods/services linked directly or indirectly with jurisdictions Stripe has deemed high risk, such as Cuba, Iran, North Korea, Crimea Region, and Syria.

Financial and professional services

Investment & credit services Securities brokers; financial or mortgage consulting or debt reduction services; credit counseling or repair; real estate opportunities; lending instruments
Money and legal services Money transmitters, check cashing, wire transfers, money orders or gifting; currency exchanges or dealers; bail bonds; collections agencies; loans; law firms collecting funds for any purpose other than to pay fees owed to the firm for services provided by the firm (e.g., firms cannot use Stripe to hold client funds, collection or settlement amounts, disputed funds, etc.)
Virtual currency or stored value Virtual currency that can be monetized, resold, or converted to physical or digital products and services or otherwise exit the virtual world (e.g., Bitcoin); sale of stored value or credits maintained, accepted and issued by anyone other than the seller

IP Infringement, regulated or illegal products and services

Intellectual property or proprietary rights infringement Sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorization from the rights holder; any product or service that directly infringes or facilitates infringement upon the trademark, patent, copyright, trade secrets, or proprietary or privacy rights of any third party; use of Stripe intellectual property without express consent from Stripe; use of the Stripe name or logo including use of Stripe trade or service marks inconsistent with the Stripe Marks Usage Agreement, or in a manner that otherwise harms Stripe or the Stripe brand; any action that implies an untrue endorsement by or affiliation with Stripe
Counterfeit or unauthorized goods Unauthorized sale or resale of brand name or designer products or services; sale of goods or services that are illegally imported or exported
Gambling Lotteries; bidding fee auctions; sports forecasting or odds making; fantasy sports leagues with cash prizes; internet gaming; contests; sweepstakes; games of chance
Regulated or illegal products or services Marijuana dispensaries and related businesses; sale of tobacco, e-cigarettes, and e-liquid; online pharmacies; contact lenses; age-restricted goods or services; weapons, weapon parts, and munitions; gunpowder and other explosives; fireworks and related goods; toxic, flammable, and radioactive materials; products and services with varying legal status on a regional basis; goods or services, the sale of which is illegal under applicable law in the jurisdictions to which your business is targeted or directed.
Essay Mills Essay and paper mills; homework services
Adult content and services Pornography and other obscene materials (including literature, imagery and other media); sexually oriented toys or products; sites offering any sexually-related services such as prostitution, escorts, pay-per view, adult live chat features, mail-order brides, explicit dating sites

Unfair, predatory, or deceptive practices

Get rich quick schemes Investment opportunities or other services that promise high rewards
Mug shot publication or pay-to-remove sites Platforms that facilitate the publication and removal of content (such as mug shots), where the primary purpose of posting such content is to cause or raise concerns of reputational harm
No-value-added services Sale or resale of a service without added benefit to the buyer; resale of government offerings without authorization or added value; sites that we determine in our sole discretion to be unfair, deceptive, or predatory towards consumers; services that offer third-party discounts

Products or services that are otherwise restricted by our financial partners

Aggregation Engaging in any form of licensed or unlicensed aggregation of funds owed to third parties, factoring, or other activities intended to obfuscate the origin of funds
Drug paraphernalia Any equipment designed for making or using drugs, such as bongs, vaporizers, and hookahs
High risk businesses Bankruptcy lawyers; computer technical support and IT help desks; travel reservation services and clubs, airlines, airfare, and cruises (not including sellers that offer day trips with limited prepayment); timeshares; prepaid phone cards, phone services, and cell phones; telemarketing, telecommunications equipment and telephone sales; drop shipping; forwarding brokers; negative response marketing; credit card, foreclosure and identity theft protection; lead generation; the use of credit to pay for lending services; any businesses that we believe poses elevated financial risk, legal liability, or violates card network or bank policies; any business or organization that a. engages in, encourages, promotes or celebrates unlawful violence or physical harm to persons or property, or b. engages in, encourages, promotes or celebrates unlawful violence toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic
Multi-level marketing Pyramid schemes, network marketing, and referral marketing programs
Pseudo pharmaceuticals Pharmaceuticals and other products that make health claims that have not been approved or verified by the applicable local and/or national regulatory body, or make specific claims about weight loss or improved sexual performance
Social media activity Sale of Twitter followers, Facebook likes, YouTube views, and other forms of social media activity
Substances designed to mimic illegal drugs Sale of a legal substance that provides the same effect as an illegal drug (e.g., salvia, kratom)
Products designed to decrypt, descramble, or jam signals Sale of products meant for decryption or descrambling; cell phone signal jammers
Video game or virtual world credits Sale of in-game currency or game items, unless the merchant is the operator of the virtual world
Use of Stripe in a manner inconsistent with its intended use or as expressly prohibited in the Stripe Services Agreement Use of Stripe principally as a virtual terminal (e.g., submitting card transactions by manually inputting card information); processing where there is no bona fide good or service sold, or donation accepted; card testing; evasion of card network chargeback monitoring programs; sharing cardholder information with another merchant for payment cross-sell product or service
Any product or service that provides peripheral support of any products or services deemed illegal in Hong Kong Sale of ads for any products or services deemed illegal in Hong Kong; sales of products that facilitate payments to any of these products or services
Embassy, consulate, other foreign governments Sales going to the benefit of a non-Hong Kong government entity, including consulates and embassies.

If you have any questions about supported businesses, don’t hesitate to get in touch.

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