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Shop channel

by Shopify

Create a free mobile app experience for your online store.

78 reviews
Shopify app insights

  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

  • Speed tested: low impact to your online store

Key values section

Customize your store profile

Manage your brand’s presence in the Shop app. Edit your logo, cover image, description, and product catalogue.

Increase lifetime value

Create marketing automations to drive repeat purchases and build loyalty with customer experience tools.

Track and optimize performance

Track your audience, Shop Pay sales, marketing automations, and measure the Shop app against other channels.

Featured images gallery

  • Overview screen
  • Profile screen
  • Settings screen
  • Post-purchase offers screen
  • Overview screen
  • Profile screen
  • Settings screen
  • Post-purchase offers screen

App details

Shop channel

Shop channel

About Shop channel The Shop channel is your control center for managing and optimizing the Shop app. Enable Shop’s ecosystem of features, create your brand experience, and track Shop’s performance.

Key features
:

  • Accelerated checkout: Convert more sales with Shop Pay, the highest converting checkout on the internet.


  • Order tracking: Build trust, increase transparency, and reduce support debt with the ‘Track with Shop’ button
.

  • Mobile app storefront: Shop is your brand’s mobile app storefront to customize. Update your store profile and product catalogue at any time.


  • Product recommendations: Maximize every new customer by driving rediscovery with Shop’s product recommendations.


  • Targeted marketing automation: Create post-purchase offers to drive repeat purchases sooner.


  • Analytics dashboard: Measure Shop’s impact on your business with key performance analytics on your audience, Shop Pay checkouts, and marketing automations.

Note: The Shop channel is available in all countries where Shopify Payments is available. Specific requirements are needed to enable some of Shop's features. You can check your store's status on the settings page of the Shop channel. Or read our Merchant Guidelines.

Launch date

September 22, 2020
Shop channel

Shop channel

About Shop channel The Shop channel is your control center for managing and optimizing the Shop app. Enable Shop’s ecosystem of features, create your brand experience, and track Shop’s performance.

Key features
:

  • Accelerated checkout: Convert more sales with Shop Pay, the highest converting checkout on the internet.


  • Order tracking: Build trust, increase transparency, and reduce support debt with the ‘Track with Shop’ button
.

  • Mobile app storefront: Shop is your brand’s mobile app storefront to customize. Update your store profile and product catalogue at any time.


  • Product recommendations: Maximize every new customer by driving rediscovery with Shop’s product recommendations.


  • Targeted marketing automation: Create post-purchase offers to drive repeat purchases sooner.


  • Analytics dashboard: Measure Shop’s impact on your business with key performance analytics on your audience, Shop Pay checkouts, and marketing automations.

Note: The Shop channel is available in all countries where Shopify Payments is available. Specific requirements are needed to enable some of Shop's features. You can check your store's status on the settings page of the Shop channel. Or read our Merchant Guidelines.

Launch date

September 22, 2020

Reviews

2.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 28% of ratings are 5 stars
    22
  • 4% of ratings are 4 stars
    3
  • 9% of ratings are 3 stars
    7
  • 5% of ratings are 2 stars
    4
  • 54% of ratings are 1 stars
    42
View all 78 reviews

List of reviews

Filter and sort reviews

  • 1 of 5 stars
    Edited November 15, 2022

    Pack Turtle

    Location United States

    They allow criminals to commit fraud through their platform and then disable merchants who get a chargeback. That's rich! How about you get together with the payment processors and card issuers and stop allowing fraud and profiting from it. That is the real problem.
    Every merchant should remove this app and then there will be no reason for it to exist.

  • 1 of 5 stars
    November 15, 2022

    PorkRinds.com

    Location United States

    The Shop Channel has been spamming your customers for review requests and you didn't even realize it! That's right. Even customers who don't purchase from this channel are sent a request to review IN ADDITION to any review automation tools you are using. This is probably resulting in annoyance for your customers and decreasing the effectiveness of your other review-gathering campaigns. Shopify doesn't let you opt-out of this Shop Channel review automation, so your only choice is to delete the app if you don't want to spam your customers.

  • 1 of 5 stars
    November 11, 2022

    Natural at Home

    Location Australia
    Time spent using app Over 1 year

    I’ve had the shop sales channel installed for only a week or 2 . Unfortunately we’ll need to uninstall due to only half of our products populating the app. The other half will not load up and we’ve gone through every setting several times to fix the issue. Secondly, after testing the app from a customer perspective, shopping on my store, it offers the customers Free Shipping. Unfortunately this is not good enough, seriously it’s 2022, how hard is it to get the bare basics right!

    Developer reply
    November 15, 2022

    Hi there,
    Thanks for taking the time to review our sales channel. Sorry to hear about the trouble you're having. Please don't hesitate to reach out to us directly by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk. We will then be happy to investigate this more closely for you to see if we can rectify the issues you're facing. As long as the products aren't part of the prohibited types listed here - https://bit.ly/3Aj5lKJ - then we might be able to fix the listing problem for you.

    Best wishes,
    Brian,
    Shop Support

View all reviews

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