NFT profile picture and Opens NFT details
Follow
edwin
@edwinwee
Mr. Manager, / licensed Nigerian drone pilot / edwin@stripe.com
Food ConsultantSan Francisco, CAedwinw.eeBorn February 26Joined April 2009

edwin’s Tweets

Pinned Tweet
NFT profile picture
A post I shared on my internal Stripe blog: Seven years ago today, I walked through the front door of . held the door open for me—literally and figuratively. He was simultaneously walking and reading a huge white book and welcomed me in.
12
249
Show this thread
NFT profile picture
3) When I talk to Stripes I believe that we are still making these "early" microdecisions today. The final heading of Stripe—and the economic landscape it impacts—has yet to be set.
3
22
Show this thread
NFT profile picture
Imagine when flying: a one degree change in heading, once flown for hours, can set you hundreds of miles away from the initial plot. Today, as I enter my eighth year, I get increasingly asked, “Why are you still at Stripe?”
1
17
Show this thread
NFT profile picture
They’re built upon by others and its effects are longer than imagined. Being open to their potential trajectory and evolution—and making that an assumed job responsibility—I think, was helpful.
1
6
Show this thread
NFT profile picture
These microdecisions seemed inconsequential at the time—quick one-off things. But as an early employee, they can set the pace and direction for the thousands of employees after. They were rooted in that users-first mentality, which can penetrate a deeper cultural layer.
1
14
Show this thread

Topics to follow

Sign up to get Tweets about the Topics you follow in your Home timeline.

Carousel

NFT profile picture
If a user got locked out of their Stripe account, I’d call them right away. One Saturday, I saw a user tweet about getting locked out, then helped them while in the noodle aisle of 99 Ranch. It set the precedent for weekend account lockout support, which dozens now staff.
1
12
Show this thread
NFT profile picture
I’ve also found working at Stripe hard—I don’t think I’ve ever been in a room where we decided to not do something just because it was too hard. In fact, I love when the harder path is chosen just for the sake of being hard—so the path can be better paved for those behind us.
1
15
Show this thread
NFT profile picture
For example, sitting next to a user as they used the Dashboard helped us remove clicks in getting started with subscriptions. Or hearing exactly how slow bank transfers affected a solopreneur’s weekly food budget helped us launch Instant Payouts.
1
14
Show this thread
NFT profile picture
Handling support was the best way to learn the product, and it still is today. I try to talk to users each week. In dealing with intangible APIs, I've found humanizing the user experience useful—talking to users helps inform nearly every decision we make.
1
23
Show this thread
NFT profile picture
One of my primary responsibilities was to answer any user’s question that was tweeted. (And sometimes, would anonymously help from too!) I came to work each day with no idea what would be asked—from “how do I sign up” to “how do I integrate Connect?”
1
7
Show this thread
NFT profile picture
I did some more research and saw talk about how political campaigns are a great training ground for startup life, speaking from her own experience. She said that startups were 1) constantly fundraising, 2) moving quickly, and 3) couldn’t afford to make missteps.
1
12
Show this thread
NFT profile picture
I first heard about Stripe when I was building a website for a political campaign. It wasn’t PCI-compliant—I was storing the full card numbers. When we hired a real developer to redesign our site, they said to use Stripe. I read stripe.com/docs and fell in love.
1
6
Show this thread
NFT profile picture
It was my first job in tech and I was sweating bullets, which was very visible due to my poor wardrobe choice of a white shirt. And it didn't help that the CEO was the first Stripe I met!
1
15
Show this thread
NFT profile picture
. has been a huge voice for the local Asian community in SF. Makes me really happy to see somebody like him—somebody who is also a first generation immigrant—now leading .
Quote Tweet
Next year, I'll be going back to Y Combinator as President and CEO. It's a one in ten billion lifetimes kind of opportunity— YC gave me my start, and I'm deeply grateful to the community. forbes.com/sites/alexkonr
39
NFT profile picture
Since turning 30 I now capitalize letters and put periods at the end of all my sentences. On this one. And on that one.
5
56
NFT profile picture
Tap to pay! Riding in fiat (payments). You really have to see it.
Quote Tweet
My money don't jiggle jiggle, it taps (ft. Stripe Terminal) stripe.com/terminal/tap-t tiktok.com/@davidyang932/
Embedded video
0:08
37.2K views
2
37
NFT profile picture
Proud to see the latest telemedicine startup summerhealth.com launch with ! Text a pediatric question, then get a reply from a doctor in minutes.
Quote Tweet
1/Today we launch Summer Health to radically simplify access to #healthcare in conjunction with our $7.5M seed round from @Alfred_Lin at @sequoia, @deenashakir at @Lux_Capital, @BoxGroup, @ChelseaClinton and many more. medium.com/@SummerHealth/
Show this thread
1
20
NFT profile picture
Power Wash Simulator is a great game. Good way to get your power washing fix while in a drought.
Embedded video
0:17
17.1K views
8
98
NFT profile picture
My version of micromanaging is remotely overseeing the progress of the Roomba through a security camera.
Image
2
38
NFT profile picture
The product roadmap is literally “how many users have asked for it on twitter”.
Quote Tweet
We've added support for multi-currency customers in Stripe Invoicing. For one-off invoices, you can now change the billable currency for any customer with the API. We're working on subscription and Dashboard support soon. stripe.com/docs/invoicing
Embedded video
GIF
3
73
NFT profile picture
., , and the team have been the best to work with. Their success is very much deserved and we're proud to work with them at .
Quote Tweet
Last month was @tryramp’s fastest growth month (new business closed) ever. Most businesses are slowing down. How did we accelerate during what appears to be the early months of a recession? Our playbook 👇 (1/8) techcrunch.com/2022/07/19/fin
Show this thread
26
NFT profile picture
First Prime Day purchases: Echo, smart lightbulbs, tennis balls, and a skateboard probably Prime Day 2022: mouth guard, dog wipes, ear plugs, recycled paper towels, salad spinner 💀💀💀
Image
4
18