Developing smart solutions in-house and adopting the latest speed and security technologies is our passion. We put our hearts into crafting tools and interfaces that make our client experience exceptional and we never stop innovating to bring you the best service possible.
We run our service on Google Cloud, which guarantees premium availability and reliability and one of the fastest networks out there. We use distributed SSD storage for multiple redundancies.
All hosted sites get cached, which improves their performance up to 5 times! We cache both their static resources and the dynamic PHP output. Our clients get the option to switch on Memcached for database-driven sites.
We are consistently among the first to integrate and offer the latest speed technologies such as the newest PHP versions, the fastest compression algorithms like Brotli, and more.
We developed a custom PHP setup that cuts the TTFB (time to first byte) and makes the overall resource usage more efficient, to ultimately let your web pages load 30% faster compared to standard PHP setups.
Our MySQL setup allows for a large number of requests to be processed simultaneously and masterfully handles heavy queries so that your websites load quickly even under high load.
For WordPress sites we have developed a powerful plugin that gives you control over the server environment and various front-end optimizations to make your site run significantly faster.
Our dedicated Security Team is watching out for emerging threats and exploits and writes smart firewall rules to protect our hosting environment and sites from known hacks and breaches.
Our smart AI system blocks between 500,000 and 2 million brute-force attempts per hour and stops malicious traffic before it reaches our customers sites.
On top of our in-house developed monitoring system that checks the server status every 0.5 sec, we have our Sys Admins 24/7 ready to prevent problems and apply immediate fixes.
Our backups are distributed across different geographical locations. In case of a disaster, the system could restore large amounts of data quickly to power your site even on a server in a different continent.
For WordPress sites we crafted a special free plugin that hardens its security, starting from the most commonly exploited login form to more advanced settings.
We were one of the first to integrate Lets Encrypt and issue and renew automatically a free SSL certificate to every site created on our platform. We give you the opportunity to add free SSLs from your control panels.
We have built our own account management software to guarantee an outstanding user experience and efficiency of operations on our platform. All our tools aim for maximum simplicity and efficiency that save you time. They follow the same style guide to ensure a unified and consistent experience.
Whether you are an agency building sites, a business client or a blogger, we have made it really easy for you to add experts on your team and manage your workflow. You can use our collaboration tools to have several people work on one site, easily transfer a website to a client, or even resell and manage white-label hosting service.
Since the large majority of our clients use WordPress, we have invested extra effort into building automations and management solutions for them such as the WordPress Migrator plugin to help transfer sites easily, the WP Starter to get a theme and essential plugins installed, as well as the staging tool that creates a copy of your live site in a sec and more.
We develop unique technologies that facilitate our clients in building and managing their websites. Start with our in-house developed site control panel and go through a wide range of tools for WordPress and other users such as the WordPress Starter, WP Migrator, the staging tool and more.
We are using Google’s SSD persistent storage, which has multiple redundancies. In the rare occasions where the hosting server fails, we can just spin up a new virtual machine on another hosting node in our cloud space and simply attach the distributed storage volume to the new instance, instead of the faulty one, without losing time in backup restores.
Google is known for maintaining one of the fastest and most powerful networks, which means that using their service will result in a high speed for our clients’ websites. One can hardly think of another global network that is better connected!
Our partner matches 100% the energy consumed by their global operations with renewable energy and maintains a commitment to carbon neutrality. Google has been a leader in energy efficiency with their achievements in reducing the compute emissions by improving higher efficiency of data serving and storage and diverting waste.
One of the most frequent reasons a site might be slow are heavy MySQL queries. That is why we continuously upgrade our MySQL setup to accommodate the evolving needs of database-driven sites. Our latest update resulted in optimization that brought down the number of slow queries between 10 and 20 times!
By default, we enable NGINX Direct Delivery for all sites on our servers, which means that certain items, like your images for example, will load faster from the memory of the server. We also run a full-page caching for all applications on our platform, which has proven to speed up sites between 50% and 500%! And ultimately, clients with database-driven sites on GrowBig and higher plans may switch on Memcached service, which further boosts performance.
We are consistently among the first hosting companies to provide their users access to the latest speed technologies. Our customers do not have to wait in order to take advantage of the newest PHP versions or the most innovative protocols and compression algorithms like Brotli, HTTP/2, TLS 1.3, OCSP Stapling and QUIC.
Our free SiteGround Optimizer plugin is specifically created for top WordPress performance in our hosting environment. Through it you can also easily improve your site speed by setting the optimal PHP version, switching on the HTTPS option, and using our automated image optimizations, lazy image loading, GZIP compression, CSS&HTML; minifications and more.
We secure our servers and your applications with a smart web application firewall. We keep track of application vulnerabilities and continuously patch against exploits in the most popular CMSs and their plugins. We add dozens of new, in-house written rules each year and are able to protect your sites even before the official developers release a security update.
Brute-force attacks by botnets are a serious global issue that very few companies can handle effectively. We have developed an extremely effective Artificial Intelligence solution that stops between 500,000 and 2 million brute-force attempts per hour across all our servers before they have even reached our customers’ sites. It not only prevents unauthorized access but saves your hosting resources.
Our in-house created server-monitoring system is another work of art by the SiteGround DevOps team. It is extremely lightweight and can check the server status every 0.5 seconds — far more often than standard monitoring systems used in our industry! It not only detects current issues and fixes them immediately, but is also programmed to foresee and prevent a multitude of problems automatically.
We have a sophisticated strategy for creating and keeping backups to guarantee maximum data preservation and fast disaster recovery. Each account gets backed up daily and multiple copies are stored in a data center location different from the one hosting the live account. That improves the chances for saving your data and putting it back online, not only due to incidents such as human errors, malware, and hardware failures, but even in case of graver accidents such as fire, natural disaster, power outages and others. Thanks to the distributed backups, we not only keep your data safer, but are also able to restore service much faster when needed.
Read more about our disaster recovery policies here.
Our all-inclusive and free security plugin for WordPress helps you protect your application against common malware, bruteforce and other security issues. It allows you to enable 2 factor authentication, change the login URL, limit logins to certain IPs, delete the default readme.txt, hide your WP version, get a detailed activity login to pinpoint threats and more. You can read more about it here.
Having an SSL is more than just a best practice for websites, it’s an industry standard. SSL certificates protect the data transmitted through your site and make sure you meet the requirements of search engines that flag unsecured sites. It is mandatory for ecommerce sites and those that gather user data.
We partnered and financially supported since its founding the Let’s Encrypt project, which offers free SSL for anyone. With our in-house integration of Let’s Encrypt SSL certificates can be issued and renewed automatically for sites hosted on our platform.
All new sites hosted on our platform get the free Standard SSL enabled. Clients may switch to a free Wildcard SSL at any time from their Site Tools. Read more.
Powerful yet easy-to-use interfaces and tools are at your disposal to manage your hosting and sites. Our client-facing software was designed in-house to guarantee an outstanding user experience and efficiency of operations on our platform. All our tools follow the same style guide to ensure a unified and consistent experience whether you use our Client Area and Site Tools or have installed any of the WordPress plugins we’ve developed for our clients. To learn more about the technologies we used to build our interfaces, check out the post here.
You may transfer a website from your Account to a different SiteGround client and make recommendations about the hosting plan and additional services they need to activate. Especially useful for designers, developers, and agencies shipping sites to clients.
Collaborators can be added to any site hosted on any of our hosting plans. People added as collaborators receive their own access to the Site Tools of the website they help building and/or maintaining. They also have their own Client area and can contact our support team if this is needed as part of the site maintenance.
On GoGeek and Cloud hosting plans, you can provide white-label access to the Site Tools of the sites you build for your clients. When your client logs in the Site Tools of their website, they won’t see the SiteGround logo or name anywhere.
Once you install WordPress through our site setup wizard (or applications installer) and log into your site’s admin panel, you will be able to use our unique WordPress Starter. This tool allows you to choose from a selected collection of professional site designs and add key functionalities like contact forms, an online store, a portfolio, and more. All the features you select are automatically installed on your site, turning the standard default WordPress installation into a beautiful and fully-functional website in minutes - no technical knowledge required! Read more.
Migrating a website with our WordPress Migrator is super easy and free. You just need to install our Migrator plugin on the site you want to migrate, get a token from your SiteGround Site Tools and put it in the plugin. The Migrator will securely move all of your content while keeping your configuration intact. The best thing is that it’s completely free and you can use it for as many migrations as you wish. Read more on our blog.
Many of our customers maintain dynamic sites that require updates and changes as their businesses grow. However, big changes can be risky and it's a good practice to test any major change in a safe environment that won't affect your live site. We've developed a tool that creates a copy of your site, allows you to work on the testing site, and then push the changes to your live site with confidence - in one click! Just to be on the safe side, we also perform automatic backups each time you upload a staging version to production. The tool is available on our GrowBig, GoGeek, and Cloud plans. Read more.
You can manually upgrade the RAM, CPU and/or space of your Cloud plan at any time. The extra resources are immediately added without reboot or other downtime associated with this process.
You can also set up automatic scaling for the RAM and the CPU of your cloud. Our unique auto-scale option prevents slowness and downtime in the event of unexpected traffic spikes. If turned on, it will add more resources if your current ones are no longer enough. The added amount is pre-defined by you, so you have full control over auto-scale related charges.
