Blueground 4+
Manage your stay
Blueground Us, Inc
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Blueground guests can use this app to view important details about their bookings, plan or check booking details, schedule maintenance, contact our support team, and more
If you’re looking to rent an apartment with Blueground, please visit our website, www.theblueground.com
Blueground offers beautifully furnished and thoughtfully equipped apartments for a month, a year, or even longer. Our move-in ready homes are all specifically designed to help people show up and start living.
From day one, this app will be your guide to your new home. It will answer any questions you might have about amenities and apartment access, as well as provide info about your new neighborhood. Whether you want to report a problem, request a service, schedule cleanings, speak with the support team, or plan or check your booking details, it can all be done via the Blueground Guest App.
In order to create a tech-powered living experience, we’ve created this user-friendly app designed to make every tenant’s stay frictionless. It puts all of the most critical information about your Blueground apartment right in the palm of your hand.
How It Works
After you’ve booked with Blueground, access the app using the same email address used for your reservation. Once you’re in the app, you’ll be able to communicate with our team and enjoy peace of mind in your new home.
App Features
*Everything you need to know about your stay:
Find important details about your property, such as the address, entrance instructions, Wi-Fi password, and building amenities. There will also be neighborhood advice and maps so you can start planning your commute right away. You can even get walking, driving, and public transit directions to wherever you’re planning to go.
*Make and manage requests:
Whatever you may need, just make a request through the app and our team will respond as quickly as possible. For instance, when you want to schedule an apartment cleaning, or when there is a maintenance issue that needs our attention. You’ll be notified whenever there is an update on one of your requests or reports.
*In-App messaging for ongoing support:
Speak with a dedicated Client Experience team member in real-time via our in-app instant messaging feature. Your personal notification inbox will house all incoming messages. Whether you have a complaint or just want to share feedback, we look forward to hearing from you!
What’s New
Version 2.16.3
We have some exciting news to share with you! This app version is better, faster and stronger than ever before. What does this mean for you? Simple; a better experience from start to finish.
It’s official! From now on, our guests will be able to find answers regarding their stay very quickly in our brand new Help Center. Simply search what you are looking for and get access to a digital library full of information about our services.
Ratings and Reviews
Good but need some more work
I started use App in November. For first time user, it did the job of providing information about move-in and WiFi, etc. but after that, the App basically useless. I tried to upload photos and videos about the apartment where it needs maintenance. Never heard back from anyone from the App, nor the status of the “ticket” changes.
Developer Response ,
Thank you for your review!
Its AMAZING
I stayed with Blueground app in Istanbul and they treated me so nicely , i love how they have such a fast response & very helpful .. thank you for everything & for such a nice service
Developer Response ,
Thank you for your review!
App simply doesn’t work
Keeps saying it “couldn’t find my email,” even though I registered that email through the website and got a verification email, and verified the account. Deleted the app within 30 minutes of downloading it. Don’t waste your time, it simply doesn’t work. Go to the website.
Developer Response ,
Hello Alishassan, this app designed to enable our tenants to manage their stay. If you do not have any booking please check out our listings at https://www.theblueground.com/. And then you access the app using the same email address used for your reservation. If it is not this case can you give us more information at mobile-support@theblueground.com so that we can investigate?
App Privacy
The developer, Blueground Us, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Blueground Us, Inc
- Size
- 32.8 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyright 2021 Blueground US, Inc. All rights reserved
- Price
- Free
Supports
-
Family Sharing
With Family Sharing set up, up to six family members can use this app.