(650) 329-2161
Email Utilities Customer Service
Utilities Emergency Dispatch: (650) 329-2579
Location
City Hall
250 Hamilton Ave.
Palo Alto, CA 94301
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Call Center Hours
Sunday |
Closed |
Monday |
08:00 AM–05:30 PM |
Tuesday |
08:00 AM–05:30 PM |
Wednesday |
08:00 AM–05:30 PM |
Thursday |
08:00 AM–05:30 PM |
Friday |
08:00 AM–04:30 PM |
Saturday |
Closed |
In-Person Hours
Sunday |
Closed |
Monday |
10:00 AM–04:00 PM
|
Tuesday |
10:00 AM–04:00 PM |
Wednesday |
10:00 AM–04:00 PM |
Thursday |
10:00 AM–04:00 PM |
Friday |
Appointment Only |
Saturday |
Closed |
Face coverings are required indoors.
Phone Payment Hours
Pay with a customer service representative
Monday |
08:00 AM–04:30 PM |
Tuesday |
08:00 AM–04:30 PM |
Wednesday |
08:00 AM–04:30 PM |
Thursday |
08:00 AM–04:30 PM |
Friday |
08:00 AM–03:30 PM |