Server Status | Nexcess
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center ? Operational
Cloud Container Services Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Nexcess Cloud ? Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Nexcess Global DNS ? Operational
Customer Portal ? Operational
Safe Harbor Updates ? Operational
Platform Operations Operational
Web Services ? Operational
DNS Operational
SSH/FTP ? Operational
Email ? Operational
MySQL Operational
InterWorx Control Panel ? Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Data Centers & Network Operational
90 days ago
99.99 % uptime
Today
Southfield, MI (MEL) ? Operational
90 days ago
99.98 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) ? Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) ? Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) ? Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) ? Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 24, 2022

No incidents reported today.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022
Southfield Datacenter - Issue with Public Switch For Single Rack
Resolved - A replacement switch has been configured and installed. At this time the impacted sites are once again publicly accessable.

If you have any questions, please do not hesitate to contact a member of our support team by email at support@nexcess.enet, via live-chat or ticket through your customer portal (https://my.nexcess.net/) or by phone, toll-free at 866-639-2377 or international at +1.517.322.0434.
May 15, 22:46 EDT
Identified - Nexcess data center engineers have identified an issue with a network switch responsible for handling the public facing traffic for a single rack in our Southfield datacenter. Impacted services are publicly unreachable but are still running and are accessable internally by our team.

Our engineers are currently working on a resolution for this issue. We will update this status page once we have more information regarding this issue.

If you have any questions, please do not hesitate to contact a member of our support team by email at support@nexcess.enet, via live-chat or ticket through your customer portal (https://my.nexcess.net/) or by phone, toll-free at 866-639-2377 or international at +1.517.322.0434.
May 15, 21:47 EDT
May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Nexcess Cloud Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:02 EDT
Scheduled - On Wednesday, May 11, 2022, between 9:00 PM and 5:00 AM ET we are performing maintenance to update the configurations on our Nexcess Cloud platform to further optimize performance. During the maintenance window, NGINX services will be restarted on each cloudhost.

We apologize in advance for any inconvenience this may create and appreciate your patience as we work to further enhance the Nexcess Cloud.

If you have any questions or concerns, please feel free to reach out to us by chat, ticket, or phone via 1-866-639-2377 in the Americas, +0-808-196-5715 in the UK, or 1-313-279-0722 internationally.
May 11, 21:00 EDT
May 11, 2022
May 10, 2022

No incidents reported.

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