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Information Technology
Gartner Glossary
Outcome-Driven Metrics
Outcome-driven metrics are measures of operational and business outcomes that provide a direct line of sight back to the outcomes on which they depend, and with outcomes that are dependent on them. Outcome-driven metrics can be used to measure and report on the outcomes of an investment, create situational awareness to manage operational risk and measure the readiness of technology to support business outcomes. In cybersecurity, they measure the levels of protection created by different control classes.
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