Speed through online checkout with Facebook Pay
Tap the Facebook Pay button when shopping online. If you have Facebook Pay set up, your saved payment, shipping, and contact information loads automatically after a quick Facebook login verification
New to Facebook Pay? Add your payment method once and you'll enjoy a fast checkout next time, and every time you use Facebook Pay
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Your debit and credit card numbers are encrypted for safe and secure storage. For extra security, set up a PIN, face ID or fingerprint to confirm a payment at checkout.
You can easily manage payment methods, view your payment and transaction history, or access customer support in your Facebook Pay settings.
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Frequently Asked Questions
How do I set up Facebook Pay for online checkout?
Tap the Facebook Pay button on the website’s checkout page.
If you already have Facebook Pay set up, select the payment method you want to pay with. If you’re new to Facebook Pay, enter your payment, shipping, and contact information. Learn how to add or remove a payment method.
Check the total purchase amount, shipping and contact information to make sure they’re correct. You can update your shipping, and contact information in your Facebook Pay settings.
When you’re ready, tap Pay [amount] to make your purchase and confirm the payment. You may be asked to enter your Facebook Pay PIN or other validation method.
How secure is Facebook Pay in online stores?
To keep your information secure, your debit and credit card numbers are encrypted for safe and secure storage. This information won’t be shared with sellers.
With Facebook Pay, you can create a PIN or use your device's face or fingerprint recognition to confirm payments. Learn how to set up a PIN for Facebook Pay.
For transactions you make with Facebook Pay, you’ll receive payment confirmation details in an email. If you see a transaction you don’t recognize, please contact your bank or financial institution.
Who can see my Facebook Pay activity?
Your Facebook Pay activity, such as payments or purchases, won’t appear on your profile or on your News Feed. Only you can see your payment and transaction history within Facebook Pay settings.
What information is shared with the seller when I make a purchase on their website using Facebook Pay?
Sellers will receive information needed to support the transaction, including your contact, shipping, and order information. Note that your payment card numbers will not be shared with sellers. Learn more about what information is shared with sellers.
What information is shared with Facebook?
Facebook will receive your Facebook Pay order information and may use the data as outlined in our Data Policy. This includes showing your transaction information in your Facebook Pay settings. The actions you take with Facebook Pay can be used for purposes such as to serve you more relevant content, provide customer support, and promote safety and integrity (example: to investigate violations of our policies). The payment card numbers you provide won’t be shared with anyone for marketing purposes, used to personalize your experience nor inform the ads you see without your consent. Learn more about what Facebook Pay does with your payment information.
Where can I see my transaction and order details?
You’ll receive an email confirmation for transactions you make with Facebook Pay. You can also find transaction history in your Facebook Pay settings. The seller will provide order details, including updates on the status of your order.
Who do I contact if I need help with my order?
If you have questions about an order you placed in an online store using Facebook Pay, please contact the seller directly for support.
To contact the seller about your order:
Go to your Facebook Pay settings.
Select the order you need help with.
Tap Get Help, then tap Contact Seller.
If you see a transaction you don’t recognize, please contact your bank or financial institution.
You can contact Facebook for support with payment-related issues, such as questions about the payment method you used to complete the transaction or updating your payment method.
To contact Facebook:
Go to your Facebook Pay settings.
Select the order you need help with.
Tap Get Help, then tap Contact Facebook.
Select Live Chat with Us or Email Us.