Peer support has become recognized by experts as a high-impact and cost-effective path for improving our quality of life, delivering favorable health care outcomes and reducing healthcare costs.
“Since the President’s New Freedom Commission Report was issued in 2002, peer specialists have increasingly been integrated into the mental health workforce. This special section of Psychological Services highlights new clinical settings for utilizing peer specialists while demonstrating the increasing capacity and complexity of roles they are capable of filling. It also provides valuable research to help the field optimize implementation of peer specialist services. However, this is a nascent discipline. Clinical administrators have rich opportunities to deploy peer specialists across services and programs and researchers still have important work to do studying the impact this discipline is having on all aspects of mental health and health care. Peer specialists are valuable clinical partners who have much to offer patients, teams, and systems of care. They are potentially underutilized and opportunities abound to develop, implement, and evaluate their services and extend their reach.”
Peer Support Solutions is in the business of improving outcomes for individuals who are dealing with mental health, substance use, chronic illness and rare disease issues. We deliver affordable, engaging, and impactful ways to provide social support to particpants and for organizational customers.
WE OFFER TWO ONLINE PEER SUPPORT PLATFORMS
HeyPeers
HeyPeers is a customizable peer-to-peer video and chat support platform with additional ways for individuals to connect and assess their progress. It offers employee assistance programs, employers and healthcare organizations both SaaS and turnkey options. We are in the process of consolidating all of our users onto HeyPeers.
Support Groups Central
Support Groups Central is optimized to provide scheduled peer support groups. SGC provides a variety of tools and options for organizations to easily serve members and measure outcomes.
We believe in
the power of
peer support.
At Peer Support Solutions, our goal is to improve peer support impact through innovative technology and high quality services.
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Our Benefits
PERSONALIZED PEER SUPPORT
Peer Support Solutions offers anyone seeking help to easily find and connect with helpful peer support groups, individual peers, or peer coaches via our secure mobile or web video chat platform.
BETTER OUTCOMES. LOWER COSTS.
Our studies have shown that peer support can deliver a 70% reduction in hospital readmissions and 50% reduction in visits to the ER and Urgent Care. Participants also report significant improvements in conditions such as depression, which can lead to greatly enhanced quality of life.
STIGMA FREE
Our trusted platform enables peers to connect anonymously and securely. Get and give help in a low-stress, accepting and understanding environment.
QUALITY PEER SUPPORT
Our screening tools, evidence-based peer programs, and facilitator quality ratings ensure that peer support facilitators, coaches, and participants provide the highest level of peer support quality.
FLEXIBLE
Nonprofits, healthcare organizations, employers, individuals, and others can create customized peer support programs or use our off-the-shelf application to allow their members, employees, or community to access convenient peer support.
MEASURE AND SEE PROGRESS
Tracking progress is important. Organizational and individual customers use our tools to confidentially note and assess key progress factors.
“My organization operates peer support groups in a number of different places but we struggled to help people in rural areas. Peer Support Solutions allowed us to work with people anywhere. This was a totally new way for us to work and we were very glad that PSS could use their years of experience to train our people and to guide and coach us.”
A Program Manager