Learn How to Evaluate and Optimize Your Donor Experience

Put yourself in your donors’ shoes and consider how they experience your organization. Are you building trust, every step along the way? Do you know how to identify the frustrations in how they engage with you or the obstacles that prevent them from supporting your work?

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Join us to discuss ways to better engage with your donors and to earn their trust. We’ll cover ways to evaluate the different connection points you have with your donors, what some pitfalls might be, as well as strategies to optimize the donors' overall experience.

Alia Goodyear, Senior Analyst (Product Team), Network For Good

Prior to joining Network for Good, Alia designed custom software to help organizations manage their external programs as well as their internal workflows. Before starting her software career, Alia was on staff at Habitat for Humanity - Montgomery County, MD and Imagination Stage children’s theatre.

About the Speakers

Daniel Kadvany, VP of Product, GreatNonprofits

Daniel is a product leader who translates customer needs and business requirements into successful launches. Daniel has worked at the intersection of product and marketing for the last 8 years for a variety of tech and nonprofit companies.

Jonathan Gibbs, VP of Products, Network for Good

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Jonathan is a social entrepreneur with two decades of experience taking new products to market. As one of the founding consultants of Network for Good in 2001, he helped build the initial vision and technology platform. He has co-founded a bio-technology company, was a principal partner at a Salesforce consulting firm, and led technology ventures at the Points of Light Foundation & Hands on Network.