Oracle Support Rewards
With Oracle Support Rewards, the more that you use Oracle Cloud Infrastructure (OCI), the more you save. Customers earn $0.25 to $0.33 in rewards for every $1 spent on OCI. Then apply those rewards to reduce your tech software license support bill, even down to zero1.
Earn rewards every month
Simply sign or renew a Universal Credits order to earn rewards you can track in the OCI console. The program entitles customers to earn and use support rewards for the length of their services period. Support Rewards is a contractual obligation Oracle guarantees for the length of the customer UCM contract, which may be extended by the customer at any time.
Get more value out of OCI with Oracle Support Rewards. Now, it's even easier for Oracle customers to reduce their technology software license support bill—even down to zero1.
It's simple. For every dollar spent on OCI, you'll earn $0.25 in Oracle Support Rewards. And if you’re an Unlimited License Agreement (ULA) customer, you’ll earn $0.33 for every dollar.
Reduce your technology support billUse your earned Oracle Support Rewards to reduce your technology support bill for products such as Oracle Database, Oracle WebLogic, and more.
Combine with other support programsOracle Support Rewards is available for all Oracle customers with Tech License Support and new Universal Credit orders, including renewals. It complements existing customer programs that convert application support bills to cloud app subscriptions (Customer to Cloud), provide flexible OCI discounts (Universal Credits), provide license portability (Bring Your Own License), and offer expert support for migration at no cost (Oracle Cloud Lift).
Three ways to get the most out of Oracle Support Rewards
1. Migrate a few new workloads to OCI for substantial support savings
Let’s say you start with a $1M annual Oracle technology support bill and spend $2M on OCI for two new workloads. In this scenario, you’ll earn $500k in Oracle Support Rewards, reducing your annual bill by half.
2. Migrate more and reduce your support bill to zero1
What if you identify four new workloads to run on OCI? No problem. With an existing $1M Oracle technology support bill, plus $4M additional OCI spend, you'll earn $1M in Oracle Support Rewards, cutting your bill to $0.
3. Use your support savings towards an OCI Dedicated Region
For this example, let's start with $1.5M annual Oracle technology support bill. You identify eight new workloads to move to OCI Dedicated Region and spend $6M. In this scenario, you’ll earn $1.5M in Oracle Support Rewards, and reduce your support bill to $0.
See why our customers chose Support Rewards
“We work with Oracle for many of our core systems on-premises. Oracle Support Rewards makes it much easier for us to choose Oracle for the future of these systems. Working together will allow us to further enhance our data processing and analytics capabilities in the cloud.”
Mervyn Lally
Global Chief Enterprise Architect, Experian
“For more than 20 years, Cognizant has partnered with Oracle to help our joint customers. Not only are we an Oracle partner, but also an Oracle customer. The new Oracle Support Rewards program gives us and our clients additional strong incentives to move workloads to OCI.”
Anil Cheriyan
Executive Vice President, Strategy and Technology, Cognizant
“Oracle has helped us design a robust cloud adoption strategy. Oracle Support Rewards allows us to continue to use existing technology investments, dramatically lower costs, and invest in the future.”
Brian Lindner
Chief Information Officer, Allegis Group
Combine Support Rewards with a volume discount
One more big incentive to adopt Oracle Cloud: volume discounts. The more you commit up front, the more you can save. You can also combine these discounts with your savings from Oracle Support Rewards for even greater savings.
| Your OCI annual spend | + | Support Rewards | + | OCI standard volume discount | = | Combined savings* |
|---|---|---|---|---|---|---|
| Less than $100K | 25–33% | 0% | 25–33% | |||
| to $500K | 25–33% | 5% | 29–36% | |||
| to $1M | 25–33% | 10% | 33–40% | |||
| to $5M | 25–33% | 15% | 36–43% | |||
| to $10M | 25–33% | 20% | 40–46% | |||
| More than $10M | 25–33% | 25% | 44–50% |
* Unlimited License Agreement (ULA) customers earn rewards at a higher rate than non-ULA customers.
