Server Status | Nexcess
All Systems Operational
Support Services Operational
Tickets Operational
Phones Operational
Chats Operational
Help Center ? Operational
Cloud Container Services Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Nexcess Cloud ? Operational
us-midwest-1 ? Operational
us-west-1 ? Operational
uk-south-2 ? Operational
nl-west-1 ? Operational
au-south-1 ? Operational
us-midwest-2 ? Operational
Nexcess Global DNS ? Operational
Customer Portal ? Operational
Safe Harbor Updates ? Operational
Platform Operations Operational
Web Services ? Operational
DNS Operational
SSH/FTP ? Operational
Email ? Operational
MySQL Operational
InterWorx Control Panel ? Operational
Cluster / NFS Operational
Platform Updates / Other Operational
Data Centers & Network Operational
90 days ago
100.0 % uptime
Today
Southfield, MI (MEL) ? Operational
90 days ago
100.0 % uptime
Today
Dearborn, MI (OTR) Operational
90 days ago
100.0 % uptime
Today
San Jose, CA (SJC) ? Operational
90 days ago
100.0 % uptime
Today
Miami, FL (MIA) Operational
90 days ago
100.0 % uptime
Today
Surrey, UK (LHR) ? Operational
90 days ago
100.0 % uptime
Today
West Sussex, UK (LGW) ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL (AMS) ? Operational
90 days ago
100.0 % uptime
Today
Sydney, AU (SYD) ? Operational
90 days ago
100.0 % uptime
Today
Lansing, MI (DC3) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 14, 2022

No incidents reported today.

Mar 13, 2022

No incidents reported.

Mar 12, 2022

No incidents reported.

Mar 11, 2022

No incidents reported.

Mar 10, 2022

No incidents reported.

Mar 9, 2022
Completed - The scheduled maintenance has been completed.
Mar 9, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 22:00 EST
Scheduled - We will be rebooting (3) cloudhosts in our us-midwest data center to improve their stability. The following cloudhosts are affected:
cloudhost-311514.us-midwest-1.nxcli.net
cloudhost-131603.us-midwest-1.nxcli.net
cloudhost-75747.us-midwest-1.nxcli.net

Web services on those hosts will be interrupted during the window. The window is expected to take no more than 60 minutes.

We appreciate your patience during the maintenance. If you have any questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 1-866-639-2377 in the Americas, +0-808-196-5715 in the UK or 1-313-279-0722 international.
Mar 7, 16:53 EST
Mar 8, 2022

No incidents reported.

Mar 7, 2022

No incidents reported.

Mar 6, 2022

No incidents reported.

Mar 5, 2022

No incidents reported.

Mar 4, 2022

No incidents reported.

Mar 3, 2022
Resolved - This issue is now resolved.
Mar 3, 16:12 EST
Investigating - We are currently aware of Cloudflare related 521 errors. Our teams are investigating at this time. We will update this post as more information becomes available.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 1-866-639-2377 in the Americas, +0-808-196-5715 in the UK or 1-313-279-0722 international.
Mar 3, 15:04 EST
Mar 2, 2022

No incidents reported.

Mar 1, 2022

No incidents reported.

Feb 28, 2022

No incidents reported.