We are a non-profit company offering government and service providers enterprise-class technology, professional services, and expertise. Improve your outreach and engage your communities.
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Benefits:
Benefits
Easily reach thousands of families and provide an easy way for parents to see how much money they could receive under the new child tax credit rules.
Key Features:
Overwhelmed by inbound calls? Maintain your agency's level of service during increased public demand for information.
Key Features:
Quickly and Easily Inform Voters with our Election tools.
Solutions:
CommunityConnect Labs enables government and service providers to use simple and customizable mobile messaging to connect with underserved people.
90% of low-income people have mobile phones
95% of texts are read within 3 minutes of being sent
Text messaging is free to receive on most phone plans
CommunityConnect Labs proved one of our most valuable partners in reaching out to and engaging Virginia's hardest to count communities. The team was incredibly responsive, dedicated, and innovative in approach and played a significant role in our efforts.
Our mobile messaging platform supports communication across the client lifecycle
Send personalized, automated reminders for deadlines and events: reduce no shows and decrease busywork.
Conduct robust surveys with 3x the response rate of traditional methods. Leverage skip logic and randomization.
Enable clients to evaluate their eligibility for programs like SNAP and LIHEAP with no wait time, then direct them to services.
Connect your clients to assistance based on their needs and preferences, like language and location.
Visually verify addresses, employment, and other info via image sent by text. No more faxes, scanners, or computers for clients.
Send mass broadcast text messages to clients to keep them informed about services and other relevant information.
Allow clients to engage with a chatbot available 24/7 to answer their questions or direct them to resources.
Send personalized, automated reminders for deadlines and events: reduce no shows and decrease busywork.
Conduct robust surveys with 3x the response rate of traditional methods. Leverage skip logic and randomization.
Enable clients to evaluate their eligibility for programs like SNAP and LIHEAP with no wait time, then direct them to services.
Connect your clients to assistance based on their needs and preferences, like language and location.
Visually verify addresses, employment, and other info via image sent by text. No more faxes, scanners, or computers for clients.
Send mass broadcast text messages to clients to keep them informed about services and other relevant information.
Allow clients to engage with a chatbot available 24/7 to answer their questions or direct them to resources.
CommunityConnect Labs’ solutions are built to meet the operational demands of governments and providers. It’s always scalable, reliable, and secure.
Your solution will be up and running in days. There’s no software to learn, there’s no monthly training. We configure and test all the software for you. You can sit back and just do your normal job.
Changes are easy and quick. Our system is highly flexible and our implementation specialists are here to make changes to your workflow.
Our total solution pricing is simple and predictable. It includes everything - services, technology and 3rd party SMS fees. And we know that things change, so we don’t nickel and dime you for changes.
Our modular solutions are designed to be easily customized to fit into your existing workflow - no code needed. Or you can make something fancy with our engineering resources.
Our enterprise-class security and SLA is trusted by leading government agencies.
Get in touch with the CommunityConnect Labs Team
