We're committed to being the most trusted review platform in the world
Meet some of our employees dedicated to making Trustpilot the most trusted review platform out there
Real reviews, in real time
We give everyone a voice. Reviews are published instantly. No censoring. No delays. Everyone can share their experiences and companies can freely invite and respond to reviews.
See how we combat fake reviews
We work hard to make sure you’re reading reviews based on real experiences. Clever software backed up by real people applying our guidelines help ensure the reviews on Trustpilot are genuine. See how we protect our platform.
Free for everyone
Anyone with a buying or service experience can write a review and any company can use our basic services completely free of charge. So how do we make money? Learn more about our business model.
Playing by the rules
Looking for our policies, terms or guidelines? You’ve come to the right place.
Contact us
Want to know more?
Get in touch to find out more about what we do to build trust and promote transparency in online reviews. For editorial and press enquiries, see Trustpilot’s Press site.