We're proactive, and have experts available to help you build, optimize and iterate on your NS1 account configuration.
Our robust Help Center, API documentation and technical materials, guide you through using our platform. We’ll also lead portal training sessions to help introduce users to the UI and walk through features relevant to your configuration.
Customer Success Managers are available to help proactively identify opportunities to optimize your setup and keep you informed of product enhancements that align with your strategic initiatives.
We've partnered on hundreds of successful migrations and have developed a fine-tuned onboarding process.
Our portal and API make it easy to import standard zone files and migrate to our solutions. When help is needed, our team of experts is on-hand to assist with troubleshooting and automation.
Learn more about how NS1 Professional Services helps you migrate your DDI solution
After your migration is complete, we'll conduct a strategic conversation about your goals for the coming year and set a course for how we can help achieve these objectives.
We offer a variety of reporting options so that you can get a pulse on what is driving your query volume. We also offer custom reports to meet your team's unique needs.
In addition to CSMs, we offer a team of experts around the globe available to assist you with any issues that may arise.
Looking for help? Please email [email protected]
