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Find out how we're keeping everyone safe

Keep in touch with patients

Keeping in touch with patients in hospital

Find out how to keep in touch with your loved one during their hospital stay.

Find out more


Safe and high quality care

Watch the video to find out how we are keeping our patients, visitors and staff safe and providing high quality care in a Covid-19 world

This video is also available in Arabic, Sylheti and Somali.

How we are doing Learn more

As a Trust we are monitored against national standards and targets known as performance indicators. They provide an overview of how successful we are as an organisation at delivering healthcare. They help us monitor waiting times, safety and patient experience.

Our hospitals are also regularly inspected by the Care Quality Commission (CQC) who award ratings against five quality domains: safe, effective, caring, responsive and well-led. On On 7 January 2015 the Trust was given the overall CQC rating:

CQC requires improvement rating

Our most recent inspection report dated 23 July 2019 has seen improved quality of care across a range of services that were inspected back in February 2019, including London’s first outstanding rating for maternity care at both Queen Charlotte’s and Chelsea And St Mary's hospitals. 

See the report 





Our hospitals

Charing Cross hospital Close

Fulham Palace Road W6 8RF

020 3311 1234

Location information including maps, travel information, facilities, ward details, news and event.

More details on Charing Cross hospital

Queen Charlotte's and Chelsea Hospital Close

Du Cane Road, London W12 0HS

020 3313 1111

Location information including maps, travel information, facilities, ward details, news and event.

More details on Queen Charlotte's and Chelsea Hospital

Hammersmith Hospital Close

Du Cane Road, London W12 0HS

020 3313 1000

Location information including maps, travel information, facilities, ward details, news and event.

More details on Hammersmith Hospital

St Mary's Hospital Close

Praed Street, London W2 1NY

020 3312 6666

Location information including maps, travel information, facilities, ward details, news and event.

More details on St Mary's Hospital

Western Eye Hospital Close

153-173 Marylebone Road, London NW1 5QH

020 3312 6666

Location information including maps, travel information, facilities, ward details, news and event.

More details on Western Eye Hospital